Apple Corporate Complaint Line/Address?

Does such a thing exist? I became an Apple costumer about 18 months ago - first the iPod and then the iBook. Apple has a top ten list of reasons Apple is better. Their number one reason to switch is that their products "just work". They explicitly say that they don't crash. Well, I haven't found that to be the case. I the last 18 months, I have had my iPod replaced THREE times due to hard drive failure, and my iBook hd replaced once. (In total, I have had four hd crashes.) Two weeks after the repair, the iBook has a program lock up at least once a day (oftentimes four or five times in a day). It is counterproductive and against their explicit claims against this sort of thing never happening.
I know that my problems aren't unique. After a number of visits to the genius bar, I have had many opportunities to commisurate with other Apple users experiencing the same problems.
Is there someone at corporate I can talk to about this?
Thank you!
Catherine

Try this link for various Apple contacts-
http://www.apple.com/contact/phone_contacts.html
You should go back to the Apple store and speak to a manager and bring all of your receipts for service etc. Good Luck!! Geof

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