Apple deleted every single thing on my phone. How can I get this stuff back? Please help me.
So I plugged my phone to the computer to add new music, and then Apple said it needed to do an update. So I did. And then when my phone turns back on, pictures and stuff are gone up to a certain date (which must be when I last did a back up. The strange thing is I had some stuff storaged in the Cloud (which is really hard to use) and it was also deleted.
Someone please tell me what to do and how to get my stuff back.
Thank you.
Restore your latest backup. If you connect the phone to your computer via USB, click on its name in iTunes, you can see the date of the latest computer backup and the latest iCloud backup.
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Follow the steps in this article to restore from iTunes back up:
http://support.apple.com/kb/HT1766
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They are only where you put them, if you did not download them on the computer or transfer them from the iDevice, there is no logical expectation for them to be on the computer.
Downloading past purchases from iTunes -
I have a new iPhone and have kept my old one to play music in another room. I have recently updated my software on the new iPhone and when it backed up it backed up to the old iPhone, I have therefore lost pictures, messages and apps from my new iPhone as it has backed up to the last session of the old phone, how can I get all my new stuff back and stop it from happening again?
BarnsleyMif wrote:
I have recently updated my software on the new iPhone and when it backed up it backed up to the old iPhone
No such thing has occurred. iPhones do not backup to one another.
It is not possible to backup a different iPhone from the one being updated.
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BarnsleyMif wrote:
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I use iMessage on my iPhone, iPad, MacBook Pro, iPod touch.
Each of them has a individual address to receive messages, so they won't combine all the messages among all the devices.
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Today while driving home from vacation i purchased and downloaded the new Nichleback CD, when i got home, i plugged my phone into my computer to update everything and it pulled up a message saying something like "this computer has recognized an iPhone that is in memory update, you will need to restore the phone" or something similar to that, it had a picture of the power cord plugging into iTunes on the screen and i couldn't get rid of it, so i had to plug it in and restore everything, when it was done i noticed that not only did i loose the new CD that i had just purchased today but i lost all of the music that i've purchased since the last update. How can i restore this music without purchasing it all again?
Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this. -
i need help i restored my phone not thinking that my husband did to and now i have all his stuff on my phone does anyone know how i get my stuff back and no didnt restore my phone
There are three kinds of "stuff" on your machine:
• Mac OS X - System, Library, and the standard Applications, and the hidden unix files
• Applications you added - these will mostly be in Applications, maybe a few in Utilities
• User files: These will be ONLY in the subdirectory off /Users with your login name -- nowhere else..
There are two kinds on "getting rid of it". Tilde ( ~ ) represents your username.
• I am keeping my machine under my control, I just don't want that stuff in my face.
For this, you can drag the contents of a few folders inside you Users folder to the Trash.
1) /Users/~/Documents
2) /Users/~/Downloads
3) /Users/~/Pictures
4) /Users/~/Music
5) /Users/~/Movies
• I am changing this machine to different ownership, and I want that stuff unrecoverable:
The most secure is to completely erase the Hard Drive and choose security option Zero out data, one pass. This takes several hours. You will then have to re-Install Mac OS X and any Applications you added.
Slightly less secure is to erase what you want to get rid of, then "Erase Free Space" with overwrite with Zeroes, one pass. Take somewhat less time, but there is a tiny possibility something might get re-used before it gets over-written. -
I've lost all my contacts off my phone I synced my I pad with the same account when I deleted the contacts from the I pad it deleted them from my phoneidont have it backed up on a pc how do I get it back
If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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Please help me with this?
You need to restore the phone from Recovery Mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?
Hello jaggerseyes
I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.
On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Since I updated IOS 7 in my iPad, it doesn´t work and appears the Apple logo in the screen all the time. Any solution?
1) Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
My iphone battery died and on charging the phone it asked me to connect to itunes and restore the phone.
If i restore the phone how can i get my data back and how can i check when i last backed up my phoneIf you have been syncing regularly as the iphone is designed, then you can sync the data back.
Regardless you will have to restore the iphone. -
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Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.
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