Apple devices can't connect to Internet on an iMac PPPoe DSL connection

Hi, I am using a time capsule and have it connected to the DSL using PPPoe. I have Internet access on my iMac desktop. I have also set up the airport utility with the same configurations and password that the PPPoe required. My iPad and iPod Touch both can see and connect to the airport wireless configuration that I set up. However, these two devices cannot connect to the Internet. Can anyone shed some light on this issue? I have looked on several forums but could not find a solution. The backups are working fine. About this Mac - version 10.5.8.
P.S. Can't wait until the Lion OS comes out!

You want the device that is directly connected to the modem to furnish the PPPoE service.
This is sounding like you had your Mac connected directly to your modem at one time, so in that type of setup, the PPPoE connection on the Mac would have been correct.
But, since you have added the Time Capsule....and it is now the device that is directly connected to the modem.... the Time Capsule must be configured to provide the PPPoE connection service, not your Mac.
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Your settings should look like this:
Connect Using = PPPoE   
Account Name = Your user name with your ISP
Password = Your password with the ISP
Verify Password
Service Name.....leave this area completely blank
Connection = Always On
Disconnect if Idle = Never
Update to save settings and the TC will restart
Either delete the PPPoE connection on your Mac, or if  you want to retain it in case you need to connect your Mac directly to the modem at some point in the future, make that connection inactive.
If you are connecting an Ethernet cable from one of the LAN <-> ports on the TC to your Mac, you want the Ethernet connection to be active on your Mac. This should happen automatically if the PPPoE connection is inactive or has been deleted.
Be sure to power cycle the entire network at this point. Power all devices down, or der is not important.
Wait a moment or two, then start the modem and let it urn for a moment by itself
Start the TC and wait for a green light
Then start each device one at a time until the network is back up

Similar Messages

  • Can I share my internet with my Ipad and simultaneously connect to a airport express that I use to remotely connect speakers?

    Can I share my internet from my Imac with my Ipad and simultaneously connect to a airport express that I use to remotely to connect speakers?
    The big problem that I'm having is that when internet sharing via the airport I can not simultaneously connect with my airport express.  It would be great to be able to share internet from my Imac so I can be using my Ipad and at the sametime have my wife use the airport express to stream music in a different room. It would be awesome to be able to have the ability to do both. Does anybody know how?

    Unless your iMac was made before 2006 (this forum is for old iMacs), you might get better assistance by posting in one of the following forum areas:
    AirPort
    Using iPad
    iMac (Intel)

  • TS2972 my apple tv devices and other apple devices can access my library but using my library, i cant access any of the apple tv devices through airplay

    my apple tv devices and other apple devices can access my library but using my library, i cant access any of the apple tv devices through airplay

    Home sharing isn't working either
    Which is why you can not use the remote app.  Did you turn on home sharing on your computer and on ATV?
    eve though they have the same Apple ID.
    Did you enter the ApplieID in the home sharing login though?  Or just in for the iTunes store, or iCloud, or photo sharing, or something else?
    Home sharing isn't working either, I can't play or transmit any video from my iPad to the Apple TV because it doesn't recognize it
    That would be AirPlay, not homesharing.  THey are not related.  Did you enable air play on all the devices?
    Have you run the network test tools on ATV?  Can ATV access the iTunes store, Netflix, etc?

  • I have photos on my iPad (the first apple device in our household) and then added an iMac and a macbook air. How do I get all of my photos on all devices. Myoriginal iPad has images not on my 2 newer devices and my 2 new devices do not share the same phot

    I have photos on my iPad (the first apple device in our household) and then added an iMac and a Macbook air to our network. We have an airport 2TB back up device.  How do I get all of my photos on all devices. My original iPad has images that my 2 newer devices do not have on iphoto.

    My original iPad has images that my 2 newer devices do not have on iphoto.
    How are the images stored on your original iPad? Are they in the camera roll, in events downloaded using the camera connection kit, or are they in albums synced to your ipad from a computer?
    If the photos are in the camera roll or in events downloaded from a camera, you can transfer them to your iMac and MBA by directly connecting the iPad using USB. Then you can download the photos to iPhoto like from a camera.
    Only, if your photos have been synced to the iPad from a computer, you will have to save them first to the camera roll; then you can download them by connecting the iPad via USB.
    What IOS version has your iPad?
    For new photos you might consider using Photo Stream to transfer your photos between the devices.
    See: iCloud: Photo Stream FAQ
    iCloud: Using and troubleshooting Shared Photo Streams
    -- Léonie

  • HT5642 I get a unable tO download messge when i try to download ios6.1. I need ios612 to fix calendar bug....the message i get says that unable to download because no longer connected to internet....i am connected to the internet all along

    I get a unable tO download messge when i try to download ios6.1. I need ios612 to fix calendar bug....the message i get says that unable to download because no longer connected to internet....i am connected to the internet all along

    1. Try reinstall iLIfe 09 from your install disk
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2. Download it from the App Store to reinstall It's on your Purchases List* there.
    For older versions that have been installed from Disk you'll need these additional steps:
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 or later they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    *Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
    If that fails, then you're reinstalling the OS.

  • New internet provider, Apple devices can't download updates/apps but all other devices work fine! help

    Hi there
    I have changed to a new internet provider, and they configured my router (which was working fine previously with my Apple devices)
    It is a D-Link router, and it is connected to the internet via PPPOE. (previous provider did not have this PPPOE configuration)
    The technician did the configuration and the Wifi works fine for all my devices including laptops, and friends who use Android.
    My Iphone, Ipad, and my friends' ones are the only things that seem not to work correctly.
    They can find the network on the router. It then connects for a short time, then either after a few mins of browsing on Safari, or any attempt to download an App or update an App, it fails.
    To summarise - All non-apple devices function fine and connect to router. Apple Iphones and Ipads find and connect to Wifi, but the internet works temporarily on browser, and any App update or download will fail. (Wi-fi remains connected)
    I am hoping it is a simple router configuration issue and the installation technician missed something. Has anyone ever come across this?
    what I have tried - Rebooting router, restarting Ipad, resetting network settings and other things, but I am almost certain it is a router configuration thing.
    Just hope someone can help, because I have called my internet provider and if they will charge for a call-out if they find it is not ''their fault'.
    Really really appreciate any answers to this one.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • How many Apple devices can connect to one account? If I get 2 iPads for my home can they get apps under the same account or different accounts?

    I am wanting to purchase an iPad for myself and kids but I am wondering if they need to be setup under a different Apple account or just one. What about my iPhone that is under that account? So how many devices can be linked to an account before it is maxed out?

    I'm not sure what the total limit is (or if there is one), but two iPads and one iPhone is no problem - you only need one account and you can have the same apps on all three devices if you want without any issues (I have an iPad, iPhone and iPod without problems). There was a thread a few weeks ago about a newspaper app (though it could have been a magazine), where the issue could only be downloaded to one device, but that is the only time I've heard about that limit.

  • Connected Apple devices - can no longer right click to show info

    I have iTunes 12.0.1.26 installed, but now find that you are no longer able to right click on any connected Apple device and look at the details of that device, such as space used, software version, or look at the device settings for syncing Calendars and Emails etc. Why have these options been removed? If I right-click on my iPhone, the only options I get are Play, Shuffle, Eject, Reset Warnings. You actually cannot click on the device itself to reveal this information, all you get is the expansion arrow to the left and the sub-menus underneath, such as Music, Films etc.
    Not all of my devices are on the latest software version, particularly my iPhone, as I cannot fit it on!

    View > Show Sidebar or Ctrl+S. Your device should be on the left like iTunes 10. Do the results change?

  • Non-apple devices doesn't set up internet conenction

    I created a new wlan with the Airport express. All devices can connect with the wlan, but the non-apple devices (galaxy s2 and ps3) doesn't have internet.
    On the MBP, where i configurated the wlan, internet is running.
    how to fix this issue?

    I created a new wlan with the Airport express. All devices can connect with the wlan, but the non-apple devices (galaxy s2 and ps3) doesn't have internet.
    On the MBP, where i configurated the wlan, internet is running.
    how to fix this issue?

  • In pages on apple devices can you use images from google

    In the app pages created by apple when adding pictures to your documents can you get them from google or from the internet or only your photo library on your apple device.

    There's no limit to the number of devices you can sync with one iTunes library. For automatic downloads from the iTunes Store and iTunes Match, the limit is 10 devices, including computers, per Apple ID.
    (103494)

  • Which devices can let me make internet hotspot service?

    Hi,
    Someday I have tried connecting to a wireless connection which was showing in the wireless network connection  list of my laptop, and I have succeeded to log in without entering any a PW or Security key. However, when the connection was wirelessly
    established, I was asked addition log on information may be required, although there an internet access was shown. However, when I tried opening a browsing page, this login page was shown me(screen shot below). 
    I know that a hotspot  is a place in a public building where there is a computer system with an  access point , which allows people
    in the building with a  wireless  computer or  Bluetooth mobile phone  to connect to a service such as the Internet 
    But what I don't understand is where I can purchase a device which will allow me to make such this internet hotspot service? Can I do this with normal Router/modem,
    or there are some specified devices used to do such tasks?
    Also, are there place equipages required to make such a service or it is only another device to be connected to the LAN port of a normal Router/Modem in
    order to broadcast the Router's wireless signals?  
    A man should convert his anger and sadness into strength to continue living in this life.

    Thank you so much indeed,
    More details about what I want are as follows:
    I have always been seeing many wireless network connections are shown when running my laptop. I don't know where these wireless networks are broadcasting from, and I don't if there are near to me or not. But when I try to connect to either, I find myself
    be connected to either without asking entering a PW. However, after opening a browser web, I was asked to enter the PW and login. Thus, my question, if  I wish to setup such a service, how I can do? Are there some devices other modem  which can be
    used to boost and distribute modem's wireless connection to other places. So the wireless of that modem can be accessed from a long distance. 
    On other words, are there other devices which can be connected to a Router/Modem via the LAN port? If yes, then these devices, I think, will be used to distribute wireless point into people who are far away from that Modem, thus, they can be connecting to
    the the same wireless of Router, although they are too far way from the Router's wireless point.
    As a result, I am looking for such devices which can be used to let other people who are very far away from my Modem/Router's wireless range  be able to connect to my Modem's wireless point.
    Besides, Yes I have a wireless router in my home, and I agree that is a "hotspot". BUT, ANY PERSON WHO WANTS TO CONNECT TO MY WIRELESS ROUTER,
    HE MUST BE ASKED TO ENTER A PW IF MY WIRELESS ROUTER IS SECURED BY A PW. HOWEVER, IF IT IS NOT SECURED, THEN HE WILL BE CONNECTED TO MY WIRELESS ROUTER WITHOUT ASKING ABOUT A PW, AND HE WILL BE ACCESSING
    TO THE INTERNET 
    BUT I WOULD BE SAYING, AS SAID BEFORE, WHEN I TIRED CONNECTING TO A WIRELESS ROUTER  FOR SOMEONE ELSE, I CONNECTED TO IT WITHOUT ASKING  ABOUT A PW SINCE
    THAT WIRELESS ROUTER WASN'T SECURED BY A PW. BUT THEN, I WAS ASKED THAT ADDITIONAL LOGING MAY BE REQUIRED,  AND WHEN I TIRED TO OPEN A  WEBPAGE, A LOGING PAGE SHOWED ME (AS IN MY FIRST SCREEN SHOT). THUS, HOW CAN I SET SUCH SETTINGS?
    HOW CAN I LET ANY PERSON CONNECT TO MY WIRELESS ROUTER WITHOUT ASKING ABOUT A PW. HOWEVER, HE WILL THEN BE ASKED TO ENTER A LOGIN NAME AND A PW, AND HE HE WILL NOT BE ABLE TO ACCESS TO THE INTERNET UNTIL GETTING A LOGIN NAME AND A PW. I THINK THERE IS SOME
    DEVICE SHOULD BE CONNECTED TO MODEM WHICH WILL BE CONTROLLING ON WIRELESS ROUTER SUCH A WAY
     I wish you understand me.
    A man should convert his anger and sadness into strength to continue living in this life.

  • MacBook can connect to Internet, but not iMac

    Using two Airport Expresses as a WDS network. Had to reset network. Now Network is back up. MacBook can see it just fine and connect to the internet. iMac see's it, but can't connect to internet. I also opened up Airport Utility on iMac and it can't see either airport express...
    Any idea's?

    Also, in network preferences, it shows Airport "Not Connected". But I can see my MacBook on the network.

  • MAC CONNECTED TO INTERNET, PARALLELS SAYING LIMITED OR NO CONNECTIVITY!

    When i start up parallels everything is fine, but it wont let me connect to the internet, it says 'limited or no connectivity' yet I am connected fine on the mac side.
    Has anyone had the same problem or can they talk me through how to get xp to connect to the internet?
    Thank you

    1. Please make sure to install/reinstall Parallels Tools: remove any
    entry of Parallels Tools from Add/Remove Programs, restart VM, install
    Parallels Tools from Virtual machine menu
    2. Try switching network adapter’s settings in Virtual machine’s
    configuration from Shared networking to Bridged or vice versa
    3. Check this Knowledgebase article: http://kb.parallels.com/en/5664

  • Router won't connect to internet, computer shows 'limited or no connectivity' message

    Hi everyone, I could use some help. I have a Linksys WRT150N router that I bought a few years ago. It was working fine till about two days ago. I can't connect to the internet at all through the computer it's connected to or wirelessly on my laptop. The message 'limited or no connectivity' shows up on both computers. I tried resetting and unplugging the router several times, and I can't even access the router's settings using the IP address cause I need internet to do that. I know it's not my modem because when I connect it directly to the computer without the router, I can access the internet. So do I need a new router or is there something else I can do? Could my internet service provider have done something recenly so that it doesn't work with my router anymore? Please help, I seriously don't want to spend money on another router.

    Who is your Internet Service Provider ?
    If you are using cable connection then follow this link and if you are using DSL connection then follow this link.

  • Imac connects to internet but wont load then drops connection

    I bought my first mac a couple of months ago with an imac 21.5 i5. I love the os and im glad i made the swithc BUT, it was slightly slower than my very cheap laptop on the internet and slower than all other computers in my house and iphone at oading web pages, it often struggled to load a page, said unable to load ect but then would work fine for the past 2 days it has connected to the internet but will NOT load a page, or it starts to then stops, then wont reload, it drops wifi then picks it back up. all other computers such as the one im typing from work fine.
    I am very dissapointed with the mac now and would seriously think twice about buying another, the store i bought i from was no help, i cant believe apple dont have support for products inder warranty. even working it is slower than my laptop that cost 20% of the price. I own a company tha relies heavily on the internet and this being my business computer has been a massive blow for me. I have changed nothing on the computer since getting it, no system preference changes or changed router ect and i have no clue what this could be. I could inderstand if it wasnt picking up with internet connection but it is, It is 5 feet from the router.
    If i cant sort this it will be back to pc for me, i cant afford to have this happen to me again and ruin a couple of days of work. all in all I have lost a lot of faith in this brand.

    Hi, this has worked for a few...
    Though all of these steps may or may not be needed, I'm including them all.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be b

Maybe you are looking for

  • IPhone and iPad can no longer connect to iTunes Libary via Remote

    Up until a couple of hours ago, I had no problems controlling iTunes on my MacBook Pro via my iPhone or iPad. Now, on both devices, I get an error saying it can't connect to my Library. All devices are connected to the same network. I get the error w

  • Scroll bar moved layout slightly to left

    If content on ALL of my site either did or didn't require a scroll bar, the transitions when clicking from page to page would all look smooth. Unfortunately I have some pages that are short (and so the browser displays no display bar) and other pages

  • FND_USER_PKG.CreateUser - ORA-20001: Custom user name validation

    Hi, I created a user IDM in Oracle ERP instance (R12.1.2). I gave execute privilege on FND_USER_PKG to IDM. I also created synonym IDM.FND_USER_PKG for APPS.FND_USER_PKG; I logged in to SQLPLUS as IDM and executed the below and got an error - ORA-200

  • IMovie on iBook G4

    I have two computers, an iMac G4 desktop and an iBook G4. My vidoe camera is a Canon and I have used iMovie many times on the desktop to create iMovies from this camera, through a Canopus translator. However, I am unable to transfer videos through th

  • PPC MacMini shuts down immediately after boot, LED blinks

    A client gave me his PowerPC MacMini which boots up but then shuts down after a few seconds. Unfortunately, there's not enough time to open the system preferences between booting and automatic shutdown. I've tried to boot the computer from a system D