Apple devices losing Wi-fi Connection
My Apple devices seem to lose internet connection and each time I use them. I have to reset the wifi on the device before it will connect. The PC's I have on the same wireless network are not experiencing the same issue. Any thoughts?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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I have a latest gen Apple 2TB TC (ME177LL/A) and have had it for about 14 months. I have never had any issue with it in the past and have perhaps only had to reset it twice in that 14 month span.
Came home from work last night to watch some Netflix on my PS4, and noticed my PS4 couldn't connect to the network. In the PS4 OS I kept getting errors that said either the network no longer existed or my password was incorrect. I simply tried to re-enter my password multiple times, but only once was the PS4 successfully able to connect. The one time it did connect the network speed indicated in the PS4 speed test was less than 200 kpbs. Within moments, the PS4 lost connection again. I was unable to reconnect.
At this point I figured I would just use the PS3 instead...same issue, however. Initially thought it was perhaps a PSN issue, but this time I never once could get the PS3 to connect. It repeatedly just said the network wasn't available or the password was incorrect. Went through the same troubleshooting steps that I did on the PS4 with no luck.
At this point I realized my Lyric thermostat had been erroring out and giving me a notification on my phone---the app on my phone wasn't able to connect to the Lyric via Wifi. Also noticed my August Connect was flashing red and was not connected. DirecTV Genie was not connected to my TC network either. Then went to my home office to discover my Slingbox was no longer connected either. Interestingly enough, though, my iPhone, MacBook Pro, Mac Mini, wife's iPhone, and MacBook all were still connected to my TC network with no issues. I performed speed tests on all of them and all were giving me well over my 60 Gbps Internet speeds. These devices never disconnected nor had any hiccups.
Essentially determined all my non-Apple devices couldn't stay connected to the TC network.
Proceeded to just reset the TC and see what would happen. None of the non-Apple devices could connect. Same "Network not found/incorrect password"
Then proceeded to perform factory reset on TC. At the same time I unplugged my Charter internet modem from power and cat5 out. Powered on modem, waited. Then powered up TC. I did this process twice through, once with auto selected 2.4/5 Ghz channels--still had issue with devices being unable to connect. The second time through, I set up the 2.4/5 Ghz bases upon the most "open" channels as shown by iStumblr (I live in fairly large luxury apartment building that has many networks -- so there are A LOT of networks).
This time I appeared to have success. One-by-one I was able to connect all my non-Apple devices to this new network with the new SSID and credentials. All devices were able to connect and the PS3/PS4 were able to connect to PSN and I was very easily able to get Netflix.
Woke up this morning and noticed all non-Apple devices were once again not connected....really not sure what's going on. Didn't have time to dive in deeper before heading to work.
Just as an FYI, I have 2 different Macs backing up to the TC via Time Machine wirelessly (the primary reason I have a TC and not another router). Also have an Asustor AS5008T connected to the TC via round robin link aggregation. All Macs are running Yosemite. All iPhones are running iOS 8.3. Offhand, I don't know the firmware the TC is running. I made no recent changes to the network or any of the hardware.
Anybody have any idea what could be the culprit? Any help would be greatly appreciated.Whilst I said in my first post that apple had removed all the logs.. you can still get them via PC version 5 airport utility... you will need to plug in via ethernet since wireless is not working. You can also install v5 utility into a Mac but I cannot tell you how. Google it.
The other method.. and I am not at all sure if it is useful or not.
Using the airport utility in an ipad.. click on the TC, then edit.. then advanced.. Diagnostics and Usage Data.
Go into this and you will see the Airport utility has got a stack of info out of the TC..(for secret transmission to apple).
eg
I guess it is comparison between normal functionality and when it fails that will show something interesting.. meaning you will need to track the info... and it is not so easy to get it out other than as a screenshot.. -
Hi there
I have changed to a new internet provider, and they configured my router (which was working fine previously with my Apple devices)
It is a D-Link router, and it is connected to the internet via PPPOE. (previous provider did not have this PPPOE configuration)
The technician did the configuration and the Wifi works fine for all my devices including laptops, and friends who use Android.
My Iphone, Ipad, and my friends' ones are the only things that seem not to work correctly.
They can find the network on the router. It then connects for a short time, then either after a few mins of browsing on Safari, or any attempt to download an App or update an App, it fails.
To summarise - All non-apple devices function fine and connect to router. Apple Iphones and Ipads find and connect to Wifi, but the internet works temporarily on browser, and any App update or download will fail. (Wi-fi remains connected)
I am hoping it is a simple router configuration issue and the installation technician missed something. Has anyone ever come across this?
what I have tried - Rebooting router, restarting Ipad, resetting network settings and other things, but I am almost certain it is a router configuration thing.
Just hope someone can help, because I have called my internet provider and if they will charge for a call-out if they find it is not ''their fault'.
Really really appreciate any answers to this one.Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Apple devices no longer link to BT webmail
I use seveal Apple devices to send and receive e-mail. Two weeks ago I was migrated to BTMail. (See earlier posting) Result - chaos! Long telephone calls to Apple and BT checked all setings as OK but eventually nothing worked properly. Three days later all e-mail services working fine!! Residual problem with Apple i-Cal. This lasted five days. Returning fron two days away - NOTHING WORKED. No settings had been altered and web mail still OK. All Apple devices are unable to connect to BT mail servers despite having all settings correct. More telephone calls. Result - Problem not solved after one hour (including waiting for connection) so now "escalated".
I'd be grateful for any ideas for a solution while I wait for a reply. Meantime I'm investigating Plusnet.Hi Guys,
I've done a factory reset on the huband it doesn't seemed to have changed anything. My iPhone 5 still can't connect to it, I can't use the shortcut for the Seagate drive and the Hub no longer apppears as part of our home network when I look it up on my PC.
Below is a screen shot of the Hub Manager. Matt-PC is my laptop which is connected to the Hub via Wi-Fi. There are currently three Ethernet Cables plugged into the back of the Hub - the Seagate Drive, the TV and a BT Vision box.
Any other ideas? -
Rescan - Can't Detect Apple Device
I connected everything and during the installation process, everything worked fine and connected to the internet automatically. Except I accidentally hit the re-start apple device. Now I when i hit rescan, I can't even detect an apple device and can't connect to a network.
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Apple TV losing connection with iTunes on Windows
I am running iTunes on both an HP MediaSmart Windows Home Server (WHS) and a newly installed Windows Vista system. I have multiple Apple TV's around the house - both ATV2's and ATV3's.
I was using the MediaSmart Server as my main iTunes server for Apple TV streaming. That was the system's only function. Unfortunately, I was constantly restarting iTunes and/or the system as my Apple TV's would lose connection to home sharing. I thought WHS was the problem so I set up an unused computer to install Windows Vista (only license I had laying around) and installed iTunes. Everything seemed to work fine for a few days then I started losing connection to that iTunes also. I turned off the WHS system thinking it was causing the other iTunes to choke. That did not help.
For reference, All of my computers are hard wired and I have some ATV's that are hard wired and some that are using wireless. Wired or wireless....the problem still exists. Also, I have competely disabled anti-virus and the firewall on both iTunes servers.
I can watch multiple movies at one sitting. However, if iTunes is idle overnight (or even for a few hours it seems), my Apple TV's can not re-connect to home sharing and I need to restart iTunes.
Last night I disabled the AppleMobileDeviceHelper and the iPodService services hoping that would help. I have not had a chance to fully test this out yet, but did stumble across quite a few posts where MANY others are having tjhis same issue. Many are saying it has to do with the ATV3's sleep mode. If I recall correctly, my major problems did seem to start about the time I got my first ATV3. When I get home tonight I will disable the sleep mode on all of my ATV's.
Here is the question...just in case that works: Is powering off the device by holding down the play button the same as allowing the device to "sleep"? I ask because I use Harmony remotes and I have programmed them to power off the Apple TV when turning off all devices.
As I said, I have multiple ATV's (7 to be exact - 3 ATV3's and 4 ATV2's) and would hate to leave them all on all the time just to fix this problem.
Any feedback would be appreciated. It is difficult to discern a solid solution from the 400,000 other posts on this topic.
Thanks.Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's? -
My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.
Wmorlac wrote:
I have the new IPad and can't connect via bluetooth to any of my apple devices...
Correct... See Supported Bluetooth Profiles Here...
http://support.apple.com/kb/HT3647
Suggest you check the User Guides of your Devices to find the Method of what you are trying to do -
please help ive tryed everything and i cant get my ipad to restore, ive discontecting it, defult starting it and no matter what my laptop keeps telling me that "this device is no longer connected " and on my ipad the apple logo comes up but the bar does not load please help !!!! i need my ipad for lectures
Hi rhiess,
Thanks for visiting Apple Support Communities.
It sounds like your iPad may not have restored fully. I'd recommend restoring it again with the iPad in recovery mode.
Use the steps in this article to place your iPad in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
After placing your iPad in recovery mode, use the steps in this article to troubleshoot the connection between it and your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
If you still don't see your device in iTunes, follow these steps for Mac or these for Windows.
Best Regards,
Jeremy -
I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows
Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H. -
how do I connect all my apple devices to my iCloud? So whatever I download or purchase can go to all my apple devices.
Hi Harlemworld,
If you are interested in setting up iCloud on your various devices, you may find the following article useful:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/ht4436
Cheers,
- Brenden -
ISE 1.3 laptop wireless connection issue & apple devices
hi all,
i am configuring ISE 1.3 with wireless lan controller 2504 with 7.4.121 version.
i am using EAP-tls method of authentication . my certificate server everything working fine. i have one issue which is that i am trying to connect from my laptop i am getting the following error
"The server "ISE.example.local" presented a valid certificate issued by "DC-CA", but "DC-CA" is not configured as a valid trust anchor for this profile. Further, the server "ISE.example.local" is not configured as a valid NPS server to connect to for this profile"
but still i am able to connect and my profiling is working fine, but other laptops when i try to connect i am not getting any this kind of error . it directly says connection cannot connect.
is this problem of certificate on the ISE or the laptop issue , the laptops are not in domain.
even in the apple devices also when we put AD authentication it is accepting after that when we open the browser it is not going to the guest portal it saying some apple captiva portal some thing like that.
please let me know anybody faced this issue?? what is the cause and solution.Dear, Freerk.
Thank you for your information.
I'd like to try captive bypass function then look at the traffic flow to understand very well, however, it looks like required reboot the controller.
ours is not able to do rebooting process so that, only the choice will be I must search testing result by my self... if you have a result from your lab, could you share with me?
Result message after enable captive bypassing configuration.
(Cisco Controller) config>network web-auth captive-bypass enable
Web-auth support for Captive-Bypass will be enabled.
You must reset system for this setting to take effect. -
Can I connect 2 sony bravia's, a sony home theatre, 2 macbooks, 2 ipads, 3 iphones and a dell laptop and stream media from my apple devices to my tv? I have a sony bravia 600 series and 700 series and a home theatre( sony 7100 series)
The only way to stream directly to your TV would be if it is an AirPlay-enabled device.
There are many AirPlay-enabled devices but I am not familiar with Sony's products. If yours do not specifically indicate AirPlay capability, then you need an AirPlay-enabled device such as an AppleTV connected to your Sony TV or Sony AVR. -
Bought wife an iPhne 4s for xmas. when i connect to itunes i get a message that says iPhone cannot be used because the Apple moible device service is not started. my iPhone and kids apple devices work fine but are on a seperate account. whats the deal?
Not sure why only one particular phone is having this problem but this article will help you check and restart it if it's in fact not started: http://support.apple.com/kb/ts1567. Even if it is running, suggest you stop and restart it.
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