Apple devices no longer link to BT webmail

I use seveal Apple devices to send and receive e-mail. Two weeks ago I was migrated to BTMail. (See earlier posting) Result - chaos! Long telephone calls to Apple and BT checked all setings as OK but eventually nothing worked properly. Three days later all e-mail services working fine!! Residual problem with Apple i-Cal. This lasted five days. Returning fron two days away - NOTHING WORKED. No settings had been altered and web mail still OK. All Apple devices are unable to connect to BT mail servers despite having all settings correct. More telephone calls. Result - Problem not solved after one hour (including waiting for connection) so now "escalated".
I'd be grateful for any ideas for a solution while I wait for a reply. Meantime I'm investigating Plusnet.

Hi Guys,
I've done a factory reset on the huband it doesn't seemed to have changed anything. My iPhone 5 still can't connect to it, I can't use the shortcut for the Seagate drive and the Hub no longer apppears as part of our home network when I look it up on my PC.
Below is a screen shot of the Hub Manager. Matt-PC is my laptop which is connected to the Hub via Wi-Fi. There are currently three Ethernet Cables plugged into the back of the Hub - the Seagate Drive, the TV and a BT Vision box.
Any other ideas?

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My Apple devices no longer share pictures

I discovered recently that when I take pictures with my New Ipad or with my Iphone 4S they no longer transfer them automatically among themselves in picture streaming. They have been doing that before. What could be the problem?

First find out which one is failing to add new photo to photo stream. To do this, take a new photo on your phone, then close the photo app and, while connected to wifi and with at least 20% battery life remaining, see if it appears in your my photo stream album inside the Photos app after a few minutes. Repeat this on your iPad.
If the photo fails to appear in your my photo stream album after a few minutes, it is not being added to photo stream. To fix this, you'll need to save your photo stream photos to the camera roll on this device (unless they are already there) by opening the my photo stream album, tapping Edit, tap the photos, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud>Photo Stream, turn My Photo Stream to Off, then after a minute or so turn it back to On. Then take a new photo and see if it appears in your my photo stream album this time. If it does, it is now working. Repeat this process on each device that is not adding photos to photo stream.

I cannot open microsoft attechments on my apple devices any longer

Previous to the upgrade, I could open Word, Excel and .pdf documents on my iPhone 4s and iPad 3rd generation. I can no longer do this and it is quite an inconvenience. Emails are being sent to me in HTML format from Outlook - help!

You have to install the Facebook Messenger app from the App Store. They moved all messages to that system some time ago.
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Poor network performance with Websockets running on apple device

I am working on an HTML/Javascript running on mobile devices that is communicating with a Qt/C++ application running on a PC. Both the mobile device and the PC are on a local network. The communication between the HTML page (client) and the C++ app (server) is done using Websockets.
The HTML page is a remote control for the C++ application, so it is needed to have a low latency connection between the mobile device and the PC.
When using any non-Apple device as a client, data is sent to a rate between 60 to 120 frames/sec, which is totally acceptable. When using an Apple device, this rate falls to 3-4 frames/sec. I also checked ping times (Websocket implementation, not a ping command from command line). They are acceptable (1-5 ms) for Apple devices as long as the device is not transmitting data. Whenever it transmits data, this ping time raises to 200ms.
Looking from the Javascript side, the Apple devices always send data at a consistent rate of 60 frames/sec, as any other devices do. However, on the server side, only 3 to 4 of these 60 frames are received when the client is an Apple device.
Does anyone have any idea on what can be happening?
Here is my Javascript code :
<script language="javascript" type="text/javascript">
        var wsUri = document.URL.replace("http", "ws");
        var output;
        var websocket;
        function init()
            output = document.getElementById("output");
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                output = document.getElementById("output");
                websocket = new WebSocket(wsUri);
                websocket.onopen = function(evt)
                        onOpen(evt)
                websocket.onclose = function(evt)
                        onClose(evt)
                websocket.onmessage = function(evt)
                        onMessage(evt)
                websocket.onerror = function(evt)
                        onError(evt)
            catch (e)
                console.log("Exception " + e.toString());
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        function onClose(evt)
            alert("Disconnected");
        function onMessage(evt)
            alert('Received message : ' + evt.data);
        function onError(evt)
            alert("Error : " + evt.toString());
        function doSend(message)
            websocket.send(message);
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</script>
Data is sent from Javascript side using dosend() function.

What version of websocket is your server using? That is pretty much on the bleeding edge of things. It looks like you need to use RFC6455 and iOS6 and it should work fine.
Thanks for the post. I didn't know about websockets. Very interesting.

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do?

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x

Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
(1) you have selected the same Apple ID on both devices,
(2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
(3) you have the same entry checked under "Start new conversations from:" on both devices,
and
(4) that the entry checked in #3 is one of those checked in #2 on both devices.
When you say it has affected your iCloud account, what effect has it had?

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1555 I reset Apple TV using the remote app without having the physical remote control. Now I am unable to use the menu items to reset it up without the physical remote and the Remote apps on my other Apple devices will no longer control it. What can I

I lost my physical remote for Apple TV and the Remote apps on all my other devices no longer control it. What can I do?

You need to find your old remote or buy a new one.
AC

1st Generation Apple TV No Longer Appears as Device

Since the latest iTunes update, my Apple TV no longer appears as a device in iTunes on my Mac Pro even though it does on my MacBook despite both are completely up to date and are running on the same network (AirPort Extreme Dual Band) with EXACTLY the same network and firewall settings.
I have wiped and reinstalled the Apple TV SW and iTunes on the Mac to no avail. Since the Mac I use to host my Apple TV content is on my Mac Pro this is a problem.

I'm in the same boat. My Mac Pro iTunes does not show my AppleTV (1st Gen) in the devices, nor is there an AppleTV icon in the Preferences anymore. Here's the wierd thing... My MacBook Pro, on the same network, and same iTunes version, shows the AppleTV in Preferences. But not in devices because it is "tied" to my Mac Pro's iTunes.
Curious oddity....
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Connected Apple devices - can no longer right click to show info

I have iTunes 12.0.1.26 installed, but now find that you are no longer able to right click on any connected Apple device and look at the details of that device, such as space used, software version, or look at the device settings for syncing Calendars and Emails etc. Why have these options been removed? If I right-click on my iPhone, the only options I get are Play, Shuffle, Eject, Reset Warnings. You actually cannot click on the device itself to reveal this information, all you get is the expansion arrow to the left and the sub-menus underneath, such as Music, Films etc.
Not all of my devices are on the latest software version, particularly my iPhone, as I cannot fit it on!

View > Show Sidebar or Ctrl+S. Your device should be on the left like iTunes 10. Do the results change?

How can we link the Apple iPad or any Apple device to window's based network/server?

how can we link the Apple iPad or any Apple device to window's based network/server?
we are software development company !
how to use apache developed web site from windows pc in aaple i-pad
and testing that perticuller web site on windows network !
ipad software version 5.0.1 !
How We Open developed web site in safari browser from i-pad !

No ... won't work.
If this is iPad is a first generation, the iOS should be 5.1.1.

HT5622 how many devices can be linked to one apple id?

does anyone know how many apple devices, iphones and ipads, can be linked to the one apple id?

Welcome to the Apple Community.
You can authorise up to 5 computers.
You can associate up to 10 devices.
Associated devices include authorised computers and mobile devices using iTunes Match, Automatic downloads and those used to download previously purchased content.

I have 2 Apple ids and two corresponding iCloud accounts. My five Apple devices are linked to one or the other. As one consequence a small number of my contacts are associated with one iCloud account, the majority with the other. How can I merge?

For reasons not entirely clear to me I have ended up with two Apple ids, two iCloud accounts and my Apple devices being associated with one or the other iCloud account/Apple id. One of the complications is that my contacts are partially owned by one iCloud account, partially by the other.
Is there any way to
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- migrate all devices to one single iCloud account without being locked out for 3 months?
- merge Apple ids or just delete one of them without locking out devices?
Grateful for any suggestions because this is turning into a headache.

You can merge the contacts from one account with your other one without overwriting them. Sign into the first account, download them as vCard (iCloud: Export contact information as a vCard), email them to a device signed into the account you want to merge them with, tap the vCard and choose Add..., then Create New Contacts.
You can also migrate a copy of the data in one account and merge it with the other by signing into the account you are leaving, then signing out (or deleting the account if not running iOS 8), then choosing Keep on My iDevice when prompted. Then sign into the other account and choose Merge when prompted. This won't move Notes however. If you are syncing notes that you want to migrate from the other account, you can temporarily add the account to your Mac as a secondary account by going to System Preferences>Internet Accounts (or Mail,Contacts,Calendars)>Add Account>iCloud and signing in with the other account ID. Then enable notes syncing in the secondary account. You will then be able to open the notes app and drag and drop notes from one account to the other. When you're done, delete the secondary account from your Mac.
You can't merge IDs as Apple does not allow it. Also, you won't be locked out of anything for 3 months. The "90-day switch" rule only applies to changing your iTunes store account, not your iCloud account. Just leave your iTunes store account as-is. The ID you use for the iTunes store does not have to be the same as the ID you use for iCloud.

Apple devices will no longer recognize home wireless network

After returning from a week's vacation, I am having difficulty getting my Apple devices (iPads, iPhones, MacBook Pros, etc.) to connect to our home wireless network. I have tried resetting the router and modem numerous times, restarting the devices, resetting the IP address on the MacBook Pro to no avail. At time I do show a connection to the network, however, I cannot access internet, email, etc. This problem also seems to be affecting ALL of our Apple devices, including the ones we left at home. The PC laptop connects just fine, so it does not seem to be a router issue. Any thoughts?

Have you called the ISP's tech support line and asked for help?

Linking other apple devices to my Macbook pro in ITunes

When I connect an apple device to my Macbook Pro it does not recognise any of the devices in iTunes.
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Click here and follow the instructions.
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Apple TV no longer shows up in Win7 iTunes

I have a Windows 7 PC which I use as my main media storage computer. In the living room I have an Apple TV Gen 2, linked by wifi to my router, which in turn is linked by a powerline connector and a 5-port hub to the Win 7 PC. Until about ten days ago I could stream music, video and photos from my Win 7 PC to my ATV, no problem. Now, something has changed and it no longer works.
What no longer works:
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What does work:
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Apple devices no longer link to BT webmail

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