Apple does not recognize my birthday
Apple keeps sending me password reset by E Mail but the Email never reaches my computer.
Hello! If you are having issues regarding your Apple ID and you have indeed tried to reset the password and the email and birthday verfication seems not to be working on multiple computers and on different networks then you will need to call into Apple to have this looked into further. NOTE: You will have to verify your idenity with them first before they will further assist in regards to this account. Hope this helps!
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HT1349 help! Apple does not recognize my serial number
I have an imac that I purchased a little less than year ago and today decided to purchase apple protection plan. As I was trying to enter my serial number listed on the bottom of my imac, I was given an error message stating apple does not recognize my serial number. I double and triple checked making sure I entered everything correctly, including going into "about this mac" from the pulldown menu and copying and pasting the serial number that way but STILL it is not recognized... tried to contact customer service but it went dead after being on hold several times so I tried using the email method but can't submit my question because..... you guessed it, my SERIAL number is incorrect and NOT recognized. Anyone have similar issues? help!
Have you contacted the vendor or seller from whom you purchased the computer?
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HT1349 Apple does not recognize my answers to security questions. Now what?
Apple does not recognize my answers to security questions. Now what?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551 -
Why Sometimes apple does not recognize Iran's IP??
Why Sometimes apple does not recognize Iran's IP. I can't connect to app store in Iran, but when I use vpn, it connects easily. I always face this message that "manage your internet connection and make sure its active".
There is no Apple presence in Iran for iPhones
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Why Apple does not recognize the serial number of my iMac?
why Apple does not recognize the serial number of my iMac?
You're positive you have the correct number?
Open System Profile /Applications/Utilities
Select Hardware on the left under Contents
Serial number is on the right under Hardware Overview
You can copy and paste it from there to here > Apple - Support - Check Your Service and Support Coverage -
I am trying to create a new Apple password but Apple doe not recognize my one and only email address, so I'm stuck on this merry-go-round. Any suggestions?
inabird
you haven't told us what "Park" the "merry-go-round" is in
tell us what actions you take to get Apple not to recognize your email address...
Are you formatting it correctly? - username @ someDomain .com <- NO Spaces (I did it so the system wouldn't make an email link out of it)
Tell us what happens when you realize that Apple is "not recognizing" your email. What message do you get, exactly? Take screenshot of the entire screen for context
ÇÇÇ -
Adobe Flash Player ... Apparently Apple does not recognize. How to access sites that require it?
Is there an app that will allow me to go to sites that use adobe flash player? How to get around this?
Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Thanks for the tip about Puffin. I'll add it to my list of apps that can provide Flash support.
Regards. -
Recently i updated my os on my iphone 4s , after update my Wi-fi button is grey and cannot be used , i called apple suport explaining them the problem .
They replied : It is out of waranty and this is not a Apple problem if it was we would know about it and fix it by now !
So now i am obligated by apple to change the device because they messed up the os .I have no problems with my 4S. See if this helps: https://discussions.apple.com/message/22668300#22668300
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i have a new iPhone 5s, it does not recognize my password, when I try to restore it my birthday and email does not recognize, it only happen when I change my old iPhone 4 and change the Apple ID of it. please help me, all my phone now does not recognize my password.
To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?
Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
"Apple Mobile Device" failed to start. itunes does not recognize my iPhone4.
I decided it was time to resync the music on my iPhone since its been months. I begin the sync and after a minute or so, my iTunes suddenly does not recognize my iPhone and freezes. I honestly have no idea what happened but was undaunted.
OS is MS Windows 7 Home Premium 64 bit SP1
Now, after trying:
- updating to iTunes 10.6.3, which stops installing after a popup saying "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. With the options Abort Retry or Ignore. Retry does nothing. Ignore allows iTunes to install but it doesn't recognize my phone still which is all I care to use iTunes for.
- uninstalling all iTunes, Apple, Quicktime, and Bonjour software, which was difficult to do since you have to follow a particular order or else they wont actually uninstall.
- performing a registry clean using CC Cleaner
- wiping my compter's apple related Temp files in app data..
- restarting with a clean boot... updating all drivers.. updating windows..
I am becoming quite daunted.
I have done essentially every single thing I could find that might resolve this error. I restarted and tried again (this is the third or maybe four time) and it still will not install.
I cannot get any third party software to recognize the phone either since I need that Apple Mobile Device. I could always sync my library with Spotify but that's cumbersome and makes me not like my beautiful iPhone.
Any help would be AMAZING. I've run out of ideas.The link above is bad... that account has been suspended.
Just an FYI, I'm running Windows 7 Professional 64-bit and had just downloaded Itunes 10.7 for this platform.
Please know that I have NEVER plugged any Apple device into this great computer.
I have the new Iphone 5 READY to plugin and in ANTICIPATION of installing that phone; I first wanted to start by installing Itunes without any hardware potentially messing up the works.
I have the exact same problem as reported here and in about 100 places here at Apple. Please note this system has never seen ANY of these apple applications including quicktime, Itunes, Bonjour, or anything else from Apple for that matter.
So basically, I'm stuck. I've read the articles at about 20 sites now and it looks like this is a SEVERE and widespread problem; however, I have yet to find a "real" solution.
Any advise would be greatly appreciated. I'm an IT/Telecom Expert and it took me 3 hours to get the Iphone 5 setup and working properly (mainly because of the screen not working sideways for 95% of the configuration options and being forced to fat finger settings) including everything working with Icloud hosted contacts, facebook, a few networks and getting my gmail out of the way (of Icloud and facebook) and finally getting everything rocking, only to hit the wall when it came to Itunes. Kind of a drag if you ask me. (I'm thinking the Samsung Galaxy III that I returned to get this thing might have been less grief; but I guess we'll see).
Anyone with a real fix, please reply! I could use the help BEFORE I try to plug this phone into my computer!
Thanks! -
My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly? My printer is a Brother MFC-J270W
try disabling email scanning for incoming mail.
One of the last things that occurs is the mail server and Thunderbird sign off on "where we are up to" and Thunderbird stores this state information in the popstate.dat file in your profile (there is one in each POP mail account folder). If the anti virus, or you for that matter, end the conversation a few seconds early that hand off does not occur and the popstate is not stored. -
After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration... -
I have produced a number of DVD on my iMac. They are stored in a folder called Burn Folder. I want to get them into iTunes so I can play them on Apple TV. I have tried to convert them to MP4s using Handbrake but Handbrake does not recognize these files. I am stumped.
If you have the original movie files, you'd be much better converting those, otherwise try MPEGstreamclip.
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