Apple doesn't send me the email to reset my security questions.
When I ask Apple to send me an email to my rescue adress, because I do not know the answers to my security questions, I don't receive anything. What should I do?
Call them. See 5 below.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
-
How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.
You should probably contact Apple support.
-
Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me
Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.
-
My email is valid and I know this because I am receiving other email from Apple and this is the only email I have not been able to recieve. please help
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97764) -
What should I do if there isn't a link to send me an email to reset my security questions?
When I go to appleid.apple.com to reset my security questions it tells me to click on a link to send a reset to my email. However, the link isn't there and I don't know how to fix it.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117291) -
Can someone send me the link to reset my security questions?
i cant buy songs because of this.
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
What happens if I don't get the email to reset my security questions? What do I do?
I forgot the answers to my security questions, and I can't buy anything until I answer them. I hit the "send email" thing, but never got it. I checked my spam folder and it isn't there. What do I do. I can't do anything until those questions are answered! Help!
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
The email to reset my security questions was deleted a long time ago! How do I change it?
I am currently and have been trying to change my security questions, but the email I set a few years ago to send me my answers was deleted prior to me knowing that I would have to recover the answers.
how do I change that email?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91888) -
I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers. -
How do you send the email to your backup email to reset your security questions?
how do you send the email to your backup email to reset your security questions? i need help i cant buy any songs because i dont remmeber my security questions and i dont know how to make new ones? HELP!! thanks
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
The option to send an email to reset your security questions and answers
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
http://support.apple.com/kb/HT5312
-
The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87140) -
send an email to your rescue email to reset your security questions. i cant find it it is not showen
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
(90916)
Maybe you are looking for
-
Why do I get an error when trying to use a link in the forum?
I just tried to use the link that Varad offered in Redirect certain users with login procedure and I got an error: The specified thread [0] was not found. I got the same thing when trying to use a similar link a couple of days ago. They sound like so
-
My Computer is not reconizing the IPod Touch....
I am all excited to use this thing and bamn I get a big error something like Iphone needs windows XP or Vista to run except I have Windows Vista. I tried it on my Sisters 32 bit XP and the SAME error message. Anyone know how to fix this?
-
HT4061 Can you download a movie to your ipad if you don't have it with you?
Can you download a movie to your ipad if you don't have it physically with you. I'm going out of town tomorrow and want to download a movie now, but my Ipad is at home.
-
Would you return your iPhone 4 to get the iPhone 4.1 on September ?
Hi all, The question is simple : would you return your current iPhone 4 to get the iPhone 4.1 on September ? I had to give the revised iPhone 4 a name , as Mr.Jobs did not deny the hardware revision of the phone in the Q&A session of today's presenta
-
First of all, we use the autoupdate functionality to upgrade our sensors. I have a test sensor that was upgraded to IPS-K9-min-5.1-1d (from 5.0.6) some time ago. I'm now trying to upgrade the signatures. It is not updating. Instead it seems it has be