Apple E-mail users aren't receiving E-mail from Time-Warner (Road Runner) customers

I can't find any appropriate place to report this on Apple's site.  After a couple of friends suddenly didn't receive my E-mails, I noticed that they're both using me.com or mac.com addresses.  Everyone else gets my messages fine.
Turns out that Time-Warner cable customers (at least in southern California) can't send E-mail to me.com or mac.com addresses right now.  And any attempt to report the problem there is met with extreme ignorance of how E-mail works.  I escalated the problem as far as they could (ooh, "level 3" technician) and didn't talk to a single person who understood E-mail servers at even a basic level.
Turns out that this isn't even a new problem.  It has afflicted customers in other parts of the country before: http://9to5mac.com/2011/12/07/emails-from-roadrunner-and-comcast-not-playing-nic e-with-apples-servers
Anybody notice this, or know where we're supposed to report it?

I live in Wisconsin and am experiencing the same issue.  I have friends using Roadrunner in Green Bay and Milwaukee who send messages to my me.com account which I never receive.  They get the following bounce back message:
From: Mail Administrator [mailto:[email protected]]
Sent: Wednesday, January 30, 2008 4:24 PM
To: Customer Email Address Goes Here
Subject: Mail System Delivery Report
As part of the delivery process, your message was relayed to a machine which does not handle delivery status notifications. As a result, it is not possible to determine whether the message will get to its final destination. Please reply to <[email protected]> if you feel this message to be in error.
A likely cause of this message is that you sent a message to someone and you had "Receipt Requested" turned on, hoping to get an acknowledgement that your recipient received the message in question. Receipts such as this are also called "Delivery Status Notifications", and some mail systems are configured to not send receipts, due to local policy implemented there. What this message is telling you is that you sent a message with receipt requested to a site that does not provide such receipts.
No solution at this point.

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