Apple External Optical Disk Drive cannot start

Installed Win7 64-bit on a 2010 Mac Mini. I plugged in the MacBook Air external optical drive. It accepts a CD, spins up, but doesn't report the drive in Windows Explorer. Device manager shows a error: The device cannot start (Code 10). Aside from this, all other peripherals seem to be working fine.
I was told at the Apple store that this drive was compatible with the Mac Mini. Any ideas on how to resolve this issue or should I simply return the external drive?
Thanks.

This is fixed in Bootcamp 3.2, just released. Optical disk works properly.

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Optical disk drive has started to make a lot of noise

My PowerBook was opened to inspect a speaker problem. Up until then, the optical disk drive was very silent; when you'd play a CD you could barely hear any noise from or in the drive -- virtually none (excluding the clicking when the disk is inserted and set). But since the time, it was opened, the optical disk drive has become very noisy. When a CD is playing, the drive makes a humming noise plus white noise that is pretty loud and even detracts from the music. The CD itself plays quite perfectly, though.
The drive is a MATSHITA CD-RW CW-8122.
What may have happened and can it be fixed, and if so, how?

I think the optical drive may not be back in its place correctly, flush with the notebook. The irregularity/unevenness is causing the disc to either rub up against something, or the motors/mechanisms inside the optical drive are making noise due to the irregularity.
I hope that made sense.

Having trouble installing Windows 7 on external optical disk drive

My internal optical drive doesnt work so i ran out and bought and LG external Optical drive. I Reinstalled mac os 10.6 and created a 45gb partition in bootcamp. When i try to install windows, at the gray screen it flashes a folder symbol and a circle with a line through it like it cant find the boot up disk in the external disk drive. The version of windows 7 im using is a burned .iso that i got from my boss so i could work on my laptop, i have tried an official windows 7 disk and that produced the same error. Im really not sure what to do other than go to the apple store and the nearest one is 100 miles away so i preferably dont want to do that. Any help would be appreciated. thanks.

Sorry, it is not clear to me if you are trying to install Windows on an external optical drive or what. Read the Bootcamp installation and help manuals http://www.apple.com/support/bootcamp/
Windows needs to be installed on the internal hard drive drive.
Also, Bootcamp questions are better posted in the Bootcamp forum where the Bootcamp gurus hang out. https://discussions.apple.com/community/windows_software/boot_camp

Apple external optical drive not working on macbookpro

I removed my optical drive from my 2011 2.3, macbookpro 13" and added a 2nd hard drive. I have an apple external optical drive(cd/dvd) which I hooked up
via usb and it would not work. I connected the apple external optical drive to my two other mac mini's and it works on both of them. Any reason why the external optical drive would not work on a macbookpro? If anyone has suggestions I would be most greatfull. Thank you in advance.

Click here and follow the instructions.
(77810)

I can't copy my itunes library to an external hard disk drive!!

this is my first time at the forum and i dont find a better way to ask, i want to copy my itunes library to an external hard disk drive for have a back up, but when i try to copy it it appears this message "the item "itunes music" has 1 or more items that are in use and cannot be modified", i dont know why, then i search for help in apple support and this article http://support.apple.com/kb/HT1751, but i do what it says and i still having my problem, i can't copy my music, that message keep's appearing and it dont let me copy my music.

forget it i discover my problem, this message gives u 2 option stop or continue i just click continue and it get copied, i think this is normal but like this is my fisrt time i dot this i get confused, i think i still used to windows, i cant believe because i have a ear with this computer. well anything is a good experience.

Is it possible to boot or Time Machine restore from an external Thunderbolt disk drive?

(There are several questions - search for "?".)
I purchased a Seagate Backup Plus for Mac Desktop Drive 3 TByte with default USB 3.0 interface, and also acquired the Seagate Thunderbolt Adapter for Backup Plus Desktop Drives and Thunderbolt cable.
I do a redundant backup to the Seagate Drive using both Carbon Copy Cloner (nightly) and Time Machine (hourly) using its Thunderbolt adapter. BTW: One never knows when Time Machine will choke - see discussion titled, "UPDATED: Serious Time Machine bug on Mountain Lion", which I had; Rest In Peace Pondini (James Lewis Pond).
Booting from the external Seagate Backup Plus via Thunderbolt inteface from System Preferences -> Startup Disk:
I select the Time Machine OS X, 10.8.5 Startup Disk (Thunderbolt attached drive), click Restart, confirm my choice, the computer reboots, however, it reboots from the internal Macintosh HD OS X, 10.8.5, NOT the selected external Thunderbolt drive. The SSD drive was used as the Startup Drive, not the selected external Time Machine volume as indicated by the display free disk space command (df(1)) and seeing that the Macintosh HD OS X, 10.8.5 volume is mounted as root. That is very deceptive in that both the internal and external drives will appear in the same manner from a GUI point of view! OS X doesn't even inform me that it did not boot off the selected volume. This is the first half of the problem, that is, Is it possible to boot from an external Thunderbolt disk drive? In my case, the answer is deceptively No. Can anybody else boot off a Thuderbolt attached disk drive? Note that if I remove the Thunderbolt adapter, and attach the drive via its USB 3.0 cable, the MBP boots off the external Seagate Backup Plus just fine, as is expected.
Booting from the external Seagate Backup Plus via Thunderbolt inteface from boot-time "Option - Select startup disk" method:
When I restart the MBP using the startup Option key to select the startup volume, the externally connected Seagate drive ONLY SHOWS UP if it is attached with the USB 3.0 cable, not when it is attached with via the Thunderbolt interface. Can anyone else boot off a Thunderbolt drive with the startup Option key sequence? At least the MBP doesn't deceive me in this case - I know right away that the external Thunderbolt drive is not an option when connected as such.
Time Machine restore from the external Seagate Backup plus via Thunderbolt interface from the "command-R - Recovery Parition" method:
After booting from the recovery partition, I attempt to perform a Time Machine restore from the Thunderbolt connected Seagate Backup drive. When Time Machine attempts to present me with a viable backup Time Machine volume, the external Thunderbolt drive is never offered as an option. So I switch the Time Machine volume to use its USB 3.0 interface, and then Time Machine displays that drive as an option, and the MBP proceeds with the restoration as expected. The interesting thing to note is that while booted in the recovery partition via the Thuderbolt cable, the MBP Disk Utility may be selected, and the Thunderbolt attached drive may be operated on just fine. Can anybody else restore their MBP using Time Machine and the Recovery Partition via the Thunderbolt interface?
This is also a big problem for me in that I am forced to restore my MBP via Carbon Copy Cloner using the USB 3.0 interface, because I cannot even boot off that volume's Thunderbolt interface. Of course, the option may be that I could use yet another eternal USB 3.0 drive, boot from it, and then use Carbon Copy Cloner to restore the Macintosh HD via the aforementioned drive connected by a Thunderbolt cable, but that is less than ideal and not elegant, so I'm not going there.
Another side issue is that the commercially available program, TechTool Pro 7's eDrive, which I installed on the Time Machine volume, will not boot off that eDrive as advertised, but I won't got through those steps here, because that would be beyond the scope of this issue, however, I must say, It does not work either when the Time Machine volume is connected via the Thunderbolt interface, but works just fine when connected via the USB 3.0 interface.

If this helps anybody else make a decision about whether to consider Apple because of Apple's superior customer service:
Apple sells this entire line of drives right in their store, from 1TB to 4TB. I spent 1 and 1/2 hours, yesterday, confirming that the 3TB model IS NOT 100% Thunderbolt compliant. A MBP cannot boot, nor can it Time Machine restore from this drive, though EVERYTHING about the drive is normal.
Apple's South Coast Plaza store management had at least two responses to me personally about how to proceed:
1. Buy a different drive from another drive manufacturer, and to attempt to return the drive to COSTCO. A lead genius suggested going with GTech drives, for instance.
2. Wait for Seagate to fix their problem.
I told Apple management in the store that the drive is advertised as Mac Compatible (see picture) and that it is advertised as being a Thunderbolt drive (see picture). I pressed management that my purchasing decsion to get the best possible MBP Retina was based on the availablity of Inexpensive Devises (raID), and that not having this complete compatibility is a show-stopper for my needs, and that I wanted a refund. Their response? They needed to talk with "Merchendising" to see if they are on or off the hook for these kind of 3rd party assertions, and would get back to me.
I am not holding my breath.
Note: I do not hold this against the Geniuses that helped me, nor against the management I've dealt with, nor the upper level engineers that I've corresponded with through Apple Care - their problem solving skills were helpful - although I could have arrived at similar conclusions given enough $$$. (For instance, try a Lacie TB drive and see if that works - we did, and it did not work. Or, we have a different TB cable and a different TB adapter, let's try those - we did, and it did not work.) I blame myself for not doing enough homework before going with Apple's solutions.

127 degree celsius temperature optical disk drive, fan blowing at noisy max

Hello!
Our mac just got back from repair after nearly one year of use. the reason was a noisy fan. One fan was replaced and the other two cleaned.
After one day the noise started again. I did some diagnostics and found the temp of the Optical Disk Drive to be 127 degrees celsius, just 5 sec after start-up. In the secs befor it shows zero as a value, and then jumps to 127 and stays there. Other temps show 18-30 degrees directly from start-up and stay there more or less.
So my theory is: the heat sensor does not work, or the output of the heat sensor is misinterpreted.
question: does anybody know a similar problem, or better the right solution?
thanks in advance!
Marco

Hello Marco
in the link below is a similar thread from earlier this week, and after a repair the iMac had the same issue with the Optical Drive Bay and it's fan.
http://discussions.apple.com/message.jspa?messageID=6026643#6026643
We have not heard back from the OP, but the issue also seemed to point to a bad or damaged sensor after the repair work.
I think that who ever did your repair work may have damaged the sensor or failed to diagnose the real problem! Your only course of action is to take it back and give them a chance to make it right. Or try a different Apple Store or Apple Service Center and explain to them what has happened along with your findings in-respect to the sensor!
Dennis

Hi there! yesterday I installed Mavericks on my Macbook. Since then, it doesn't mount my external hard disk drive anymore, which he did a week ago (without the update). Is there anyone out there who knows a solution?

Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

External floppy disk drive

I have an HP F1059C External Floppy Disk Drive by TEAC that came with a (really) old HP laptop. I have some old research saved to floppy disks I need to access. Is there a cable that will convert my External drive to a USP port on my present HP laptop with Windows 8? Do I need a new driver?
Thanks
Oxford Designer

Thank you Dean Huffy. Yes, I recall it was an omnibook. I loved the compactness of the thing. And it had enough heft one could throw it like a brick at someone's head if they made fun of it. Your advice alone is worth the $30 and elegant in its simplicty.
If you have the patience, I would add another permutation to my situation. After the Omnibook's monitor went dark the files were tranferred via it's floppy drive to its desktop successor, for which I ordered a redundant floppy drive for that purpose. There it rested, with some updates, but unbidden for the past five years until the desktop crashed and I replaced it with the present laptop. I took the two units to my local computer repair person who neatly transferred most if not all the contents of the former to the latter, EXCEPT THAT, when I try to open the one, much coveted file, I get a message "cannot convert password protected documents". Okay, so had so much regard for the file I put a password on it, but I can't even get to a point where I can enter a password; and following the Windows advice to "Open and Repair" seems to have no impact.
The bottom line is, I am most grateful for your advice on how to recover the file as of 2001 from an old back-up floppy , but would be even more grateful if I can recover the file through its 2009 updates now on my harddrive (and perhaps a back-up CD.)
Thank you, again.
Hank

MacBook Pro Late 2011 : Optical Disk Drive not working?

MacBook Pro Late 2011 : Optical Disk Drive not working?
When i try to a put in a cd or dvd; it rejects it automatically within 10-15 seconds.
I have resetted SMC and PRAM; no chages.
Don't know what to do. Please help.
Thank you.

Clean the heads.
check to see if it is under warranty.
buy external DVD/CD rw

Connecting external hard disk drive

I was just wondering if we buy an external hard disk drive, will it work on the Mac ? Or must we also buy an external hard disk drive manufactured specially by Apple ?
Can Mac read and write from/to this external HDD ?
Thanks

Apple has not manufactured external hard drives in at least 8 years.
Most external hard drives will work with Macs. Many though are preformated to only work with Mac OS X. Since according to your profile 10.5.4 is on your machine, you should be fine on that account. Some are preformated for NTFS, or FAT32 and you need to use Disk Utility in your Applications -> Utilities folder to format it to be usable as a clone backup, or as a backup for Time Machine. If you want to share the hard drive between Mac and Windows machines, see this user tip:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=4582486
Note, since you posted to the iMac Flat Panel forum, I can only surmise you have a PowerPC Mac with a white dome and a screen on a rotating chrome arm. If not, you posted to the wrong forum. Here's how to identify your Mac:
http://support.apple.com/kb/HT1463?viewlocale=en_US
If you have a PowerPC Mac, you must get a Firewire hard drive in order for your external hard drive to be bootable as a clone backup.
Intel Macs supports both USB and Firewire for external booting.

Dismount multiple external hard disk drives

I have multiple external hard disk drives and was wondering what the command line is that will dismount all of these at once? Note that there is also one external DVD unit as well which I would not want to dismount.
Thanks,
Lyman

diskutil unmount "/path/to/disk";diskutil unmount "/path/to/disk";diskutil unmount "/path/to/disk"
Just replace replace "/path/to/disk" with the path to the mount point, leaving the quotes.
Good luck!

How to reinitialize an external hard disk drive which serves for Time Machine?

How to reinitialize an external hard disk drive which serves for Time Machine?
Thanks for your answer.

Everything you need to know about initializing (formatting) is here.
http://pondini.org/OSX/DU1.html
Lots of useful information on TM is here in the same place.
http://pondini.org/OSX/Home.html

Where can I buy an external floppy disk drive for my Macbook?

where can I buy an external floppy disk drive for my Macbook?

You can find them on eBay http://www.ebay.com/sch/i.html?_odkw=usb+floppy+drive&_osacat=0&_from=R40&_trksi d=p2045573.m570.l1311.R1.TR2.TRC1.A0.Xusb+floppy+drive+for+mac&_nkw=usb+floppy+d rive+mac&_sacat=0

HT2801 my disk drive will start up when i plug it in, and runs for about 30 seconds, but wont get recognized in my computer. It used to show up in the finder but that doesnt happen anymore

my disk drive will start up when i plug it in, and runs for about 30 seconds, but wont get recognized in my computer. It used to show up in the finder but that doesnt happen anymore

If you go to Disk Utility, can you see the drive on the left hand side? If not, then the drive is dead. You'll have to buy a new drive.
Also, this forum is "Older Hardware". We specialise in hardware from the 1980s.

Apple External Optical Disk Drive cannot start

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