Apple feedback contact for real?

At 10 pm Pacific time I received an email from FCPX_feedback at apple.com saying they wanted to follow up on my FCPX forum post about my positive experience with FCPX and that I have to trash the preferences. Could that email be for real? I always read the feedback is read by Apple, but no contact to the contributor would be made.
Has anyone here ever received an email from Apple about their feedback?

Great, thanks Tom. I look forward to working with them.

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Hello there MizzouTrojan,
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So why no forum feedback section for Apple stores?

Hmmm..
It's clear somebody can't take constructive criticism.

This section of the boards is here to gather feedback about the discussions themeselves, and nothing else. These discussions are not the way to submit feedback to Apple about any product, it's here for troubleshooting purposes. There are some feedback pages on Apple's website, and they shouldn't be too difficult to find. Again, the only reason for this "Forum Feedback" (which is in fact called Discussions Feedback or Feedback about Discussions) is to get feedback from forum members about how to improve or simply make the forums work, Apple does not want you to give feedback about anything else here. Moreover, "forum feedback section for Apple stores" doesn't make much sense IMO.

Apple feedback contact for real?

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