Apple forcing change to Mountain Lion by producing poor updates for other OS versions?
I've been holding off on 10.7.5 and I don't want to go to Mountain Lion. I wonder if Apple really cares about supporting the older OS versions by producing updates that don't result in all the apparent problems people are facing with the 10.7.5 update for example. Not even considering the issues that many seem to be having with ML upgrades.
It's important to remember that these forums are for people with problems, and as such, They are not accurate indicators of real world issues.
Millions of people are using Lion and Mountain Lion with no issues, they won't be using these forums.
Personally, I've used and installed Lion and Mountain Lion on three different Macs in my household, MacMini 3.1, MacBook Pro 3.1, and a MacBook Air 1.1 (limited to Lion), and have had no serious problems with them.
The best course of action is to always have a backup of your current partition before upgrading to Lion or Mountain Lion. In fact, you should have a backup even if you're not planning on upgrading.
Personally, I use Carbon Copy Cloner and SuperDuper for backup purposes on lieu of Time Machine. I like the advantage of having a cloned, bootable partition.
Also, IMHO, Mountain Lion is an improvement over Lion. It smoothed out the rough edges of Lion.
Lion is no longer available from the App Store unless you phone Apple at 1-800-My-Apple to get an autorization code. But, since you don't need Lion to upgrade to Mountain Lion, I'd recommend skipping Lion, if you can.
Similar Messages
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Why can't I scan with Printer MX 850 to my IMac since I changed to Mountain Lion?
Hi! I have a Cannon MX850 printer/scanner. Used to be able to scan anything into .pdf to my IMac, but since I changed to Mountain Lion, nothing works. Has anyone solved this problem? Thanks in advance.
There is a printer driver and ICA scanner driver available from Apple, as per this article. So with the MX connected to the Mac via USB, both drivers should be downloaded from Apple and you should then see a Print and a Scan entry under the same icon in Print & Scan. Do you only have the printer icon in Print & Scan?
Also, for future reference, this is the Lion forum so please use the Mountain Lion forum. -
Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....is there some trick I am missing or do I need to make an appointment with a genius...
I have the MacIntosh volume and the Boot Camp partition only. I know that when I installed Lion, I had to go through a whole back-up and recovery of Windows and then re-format the drive.
The tech at the Apple Store had a previous life as a MSCE and was very helpful. I believe he even said that I should not have htis problem with Mountain Lion which is why they gave me the flash with it onboard. I was in the process of starting a new job when I went to Lion, so I have waited to do this next and probably last upgrade to this old MBP since I doubt Apple will support this MBP in Maverick.
I do not have another installation, so that is not an option. I will try to create an external, I have plenty of hard drives around and see if I can get it done that way. It might take me a week or two to get back to it, but I will comment back upon completion of that effort. Thanks for your help....Dave Iverson -
Apple applications crashing after Mountain Lion update
I have updated to Mountain Lion (10.8.1) update. Some apple applications are crashing after the upgrade.
I have tried some third party applications and they run fine.
The following is App Store crash report.
Process: App Store [1459]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2 (129)
Build Info: Firenze-129000000000000~17
Code Type: X86-64 (Native)
Parent Process: launchd [152]
User ID: 554673337
Date/Time: 2012-09-17 21:58:15.105 -0700
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 15591 sec
Crashes Since Last Report: 38574
Per-App Interval Since Last Report: 452 sec
Per-App Crashes Since Last Report: 33
Anonymous UUID: 032AE132-32C4-4168-BE9C-84ADAE464791
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001
VM Regions Near 0x1:
-->
__TEXT 00000001054ad000-000000010552a000 [ 500K] r-x/rwx SM=COW /Applications/App Store.app/Contents/MacOS/App Store
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x000000010e6cf304 WebCore::ScriptController::createWindowShell(WebCore::DOMWrapperWorld*) + 68
1 com.apple.WebCore 0x000000010e6cf1a0 WebCore::ScriptController::initScript(WebCore::DOMWrapperWorld*) + 32
2 com.apple.WebCore 0x000000010e6cef68 WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld*) + 168
3 com.apple.WebCore 0x000000010e6ceca9 WebCore::ScriptController::evaluate(WebCore::ScriptSourceCode const&) + 41
4 com.apple.WebCore 0x000000010e6f28bb WebCore::ScriptElement::executeScript(WebCore::ScriptSourceCode const&) + 155
5 com.apple.WebCore 0x000000010f0e4036 WebCore::ScriptElement::prepareScript(***::TextPosition const&, WebCore::ScriptElement::LegacyTypeSupport) + 1078
6 com.apple.WebCore 0x000000010edc9876 WebCore::HTMLScriptRunner::runScript(WebCore::Element*, ***::TextPosition const&) + 294
7 com.apple.WebCore 0x000000010edc9700 WebCore::HTMLScriptRunner::execute(***::PassRefPtr<WebCore::Element>, ***::TextPosition const&) + 48
8 com.apple.WebCore 0x000000010e6f1e24 WebCore::HTMLDocumentParser::runScriptsForPausedTreeBuilder() + 84
9 com.apple.WebCore 0x000000010e68b5b8 WebCore::HTMLDocumentParser::canTakeNextToken(WebCore::HTMLDocumentParser::Sync hronousMode, WebCore::PumpSession&) + 88
10 com.apple.WebCore 0x000000010e68b3dc WebCore::HTMLDocumentParser::pumpTokenizer(WebCore::HTMLDocumentParser::Synchro nousMode) + 268
11 com.apple.WebCore 0x000000010e6ea977 WebCore::HTMLDocumentParser::append(WebCore::SegmentedString const&) + 231
12 com.apple.WebCore 0x000000010ec46fd9 WebCore::DecodedDataDocumentParser::appendBytes(WebCore::DocumentWriter*, char const*, unsigned long) + 313
13 com.apple.WebCore 0x000000010ec585bb WebCore::DocumentLoader::commitData(char const*, unsigned long) + 427
14 com.apple.WebKit 0x0000000105a545e4 -[WebHTMLRepresentation receivedData:withDataSource:] + 100
15 com.apple.WebKit 0x0000000105a54500 -[WebDataSource(WebInternal) _receivedData:] + 80
16 com.apple.WebKit 0x0000000105a54487 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 103
17 com.apple.WebCore 0x000000010e6e57f0 WebCore::DocumentLoader::commitLoad(char const*, int) + 144
18 com.apple.WebCore 0x000000010e6e5565 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 53
19 com.apple.WebCore 0x000000010e6e5486 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 694
20 com.apple.WebCore 0x000000010e6e51a0 WebCore::ResourceLoader::didReceiveData(WebCore::ResourceHandle*, char const*, int, int) + 128
21 com.apple.Foundation 0x0000000106fc71e8 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke_0 + 28
22 com.apple.Foundation 0x0000000106fc712c -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 227
23 com.apple.Foundation 0x0000000106fc7028 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 63
24 com.apple.Foundation 0x0000000106fc9b4b _NSURLConnectionDidReceiveData_LengthReceived + 86
25 com.apple.CFNetwork 0x0000000108ac1a04 ___delegate_didReceiveDataArray_block_invoke_0 + 132
26 com.apple.CFNetwork 0x0000000108ab47ba ___withDelegateAsync_block_invoke_0 + 90
27 com.apple.CFNetwork 0x0000000108b4467a __block_global_1 + 28
28 com.apple.CoreFoundation 0x0000000106c92e44 CFArrayApplyFunction + 68
29 com.apple.CFNetwork 0x0000000108aa5954 RunloopBlockContext::perform() + 124
30 com.apple.CFNetwork 0x0000000108aa582b MultiplexerSource::perform() + 221
31 com.apple.CoreFoundation 0x0000000106c74841 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
32 com.apple.CoreFoundation 0x0000000106c74165 __CFRunLoopDoSources0 + 245
33 com.apple.CoreFoundation 0x0000000106c974e5 __CFRunLoopRun + 789
34 com.apple.CoreFoundation 0x0000000106c96dd2 CFRunLoopRunSpecific + 290
35 com.apple.HIToolbox 0x000000010a825774 RunCurrentEventLoopInMode + 209
36 com.apple.HIToolbox 0x000000010a825512 ReceiveNextEventCommon + 356
37 com.apple.HIToolbox 0x000000010a8253a3 BlockUntilNextEventMatchingListInMode + 62
38 com.apple.AppKit 0x0000000107680fa3 _DPSNextEvent + 685
39 com.apple.AppKit 0x0000000107680862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
40 com.apple.AppKit 0x0000000107677c03 -[NSApplication run] + 517
41 com.apple.AppKit 0x000000010761c656 NSApplicationMain + 869
42 com.apple.appstore 0x00000001054aee44 0x1054ad000 + 7748
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010948bd16 kevent + 10
1 libdispatch.dylib 0x0000000109274e26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x0000000109274a2a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000109489686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000109488c42 mach_msg + 70
2 com.apple.CoreFoundation 0x0000000106c91f23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x0000000106c97606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x0000000106c96dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x0000000106fe17d6 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x000000010703f842 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
8 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x000000010948b6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010931af2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010931acf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001093051b1 start_wqthread + 13
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010948b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010931cfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x0000000106753d96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x0000000106975d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010698b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
6 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010948b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010931cfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00000001068d8724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00000001068d8606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010698b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
6 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010948b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010931cfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00000001068d8724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00000001068d8606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010698b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
6 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010948b0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010931cfc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00000001068d8724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00000001068d8606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010698b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
6 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 17:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x000000010948b322 __select + 10
1 com.apple.CoreFoundation 0x0000000106cd6bf6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x0000000109318782 _pthread_start + 327
3 libsystem_c.dylib 0x00000001093051c1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000001 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x000000011172b160 rsi: 0x00000001116927e0 rbp: 0x00007fff5a750930 rsp: 0x00007fff5a7508b0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000011172fc70 r11: 0x000000011500a458
r12: 0x000000011172b000 r13: 0x00000001116a7880 r14: 0x00000001116a7880 r15: 0x00000001116927e0
rip: 0x000000010e6cf304 rfl: 0x0000000000010202 cr2: 0x0000000000000001
Logical CPU: 2
Binary Images:
0x1054ad000 - 0x105529ff7 com.apple.appstore (1.2 - 129) <3B9ADBDB-D0B8-3AB1-BAA6-10D2677F2449> /Applications/App Store.app/Contents/MacOS/App Store
0x105556000 - 0x105843ff7 com.apple.CommerceKit (1.2.0 - 135) <C5BF1074-DC11-3F10-8C41-C87A65566711> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x1058db000 - 0x105933fff com.apple.SoftwareUpdate.framework (6 - 451) <219F6392-EBF6-3039-B9C6-D7287FC6AFE7> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x10597d000 - 0x1059eaff7 com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105a1f000 - 0x105a22fff com.apple.ServerInformation (1.1 - 1) <867C8480-ADEC-3623-8237-4D9054337446> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x105a2c000 - 0x105a2cfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x105a35000 - 0x105bbefff com.apple.WebKit (8536 - 8536.25) <6827B87B-9921-3E69-80A6-115ED325DBA4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x105cb3000 - 0x105d53fff com.apple.PackageKit (3.0 - 241) <5E940616-96F0-33C9-9020-8D9F216CEA09> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x105dc7000 - 0x106094ff7 com.apple.security (7.0 - 55178.0.1) <8102877E-C866-33D4-A947-02FC7F4BAA95> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1061c7000 - 0x106245ff7 com.apple.securityfoundation (6.0 - 55115.4) <137E156C-B29C-3B84-95B3-669BC7C1BA7A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x106285000 - 0x106285fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10628b000 - 0x1062bdfff com.apple.framework.Admin (12.0 - 12.0) <5D6978C8-0B1B-3D0E-A122-C0ABD0AA8488> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x1062e9000 - 0x10631dfff com.apple.securityinterface (6.0 - 55024.3) <1AF13976-72BB-351F-A263-09284BA25C88> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10634f000 - 0x106375fff com.apple.framework.familycontrols (4.0 - 400) <B296674D-6D0B-323D-84C0-1D356F6F3BFA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x106393000 - 0x106393fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10639c000 - 0x106461fff com.apple.coreui (2.0 - 181) <CFCB6868-36AC-3734-ACEA-DF9CAB2B84F2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x1064db000 - 0x106689fff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x106741000 - 0x106742fff libScreenReader.dylib (264.2) <E8BFC2E1-798D-33F6-AFF4-3334DE24DDE8> /usr/lib/libScreenReader.dylib
0x10674b000 - 0x10674bff1 +cl_kernels (???) <4903BBBE-1493-4009-A1CE-34FE503E63FC> cl_kernels
0x10674d000 - 0x1069e7ff7 com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x106a97000 - 0x106ae8fff com.apple.SystemConfiguration (1.12 - 1.12) <921FC1D6-06E6-3F37-8AFB-8CFB14E10AF9> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x106b16000 - 0x106b17ff3 +cl_kernels (???) <6CB5BC29-DEAB-43C3-BB4A-5444AD5ABA2A> cl_kernels
0x106b1c000 - 0x106b1dff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x106b29000 - 0x106c41a27 libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib
0x106c62000 - 0x106e4bfff com.apple.CoreFoundation (6.8 - 744) <47AEA7C7-EF9B-3FC6-AEBF-CE02FC650301> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x106faa000 - 0x107306ff7 com.apple.Foundation (6.8 - 945) <0C972F73-0C07-3384-98F2-B176E0289494> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10752a000 - 0x108154fff com.apple.AppKit (6.8 - 1187) <C9309F5C-9441-3E5B-A120-B03FEDDA63F9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x108848000 - 0x108849ff3 +cl_kernels (???) <50C977BA-7D5C-4DEA-A82B-48A07459A85C> cl_kernels
0x10884c000 - 0x10886aff7 com.apple.DistributionKit (700 - 729) <082532B5-7CF0-352C-B186-98C8BCB67393> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x108885000 - 0x108982fff libsqlite3.dylib (138) <8D6A6805-1494-30D1-9F2A-F58FA3C0D7EE> /usr/lib/libsqlite3.dylib
0x10899e000 - 0x1089a7fff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x1089b2000 - 0x1089c4ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x1089cc000 - 0x1089d2fff com.apple.DiskArbitration (2.5 - 2.5) <348AC0CC-6BCE-3416-9141-A5C1164EDDFF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x1089df000 - 0x1089f2ff7 com.apple.AppContainer (2.0 - 1) <B5FD7F25-D376-3BFB-9E36-B382A14ED40A> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x108a0b000 - 0x108a17ff7 com.apple.CrashReporterSupport (10.8.1 - 412) <3CBB620C-BDCF-31B1-B473-4B6380DE03F7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x108a29000 - 0x108b9cff7 com.apple.CFNetwork (596.1 - 596.1) <62830510-738D-3719-AD51-68E816B13BB7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x10d067000 - 0x10d072fff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x10d080000 - 0x10d0c3ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x10d0d8000 - 0x10d102ff7 com.apple.CoreVideo (1.8 - 99.0) <ED17EF3A-2775-3840-BBD1-6513B5B112F2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10d121000 - 0x10d3b1fff com.apple.CoreImage (8.0.17 - 1.0.1) <FFD6159F-DF31-3EFC-9C59-7FC4F4219D43> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10d492000 - 0x10d4e9ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x10d50f000 - 0x10d559ff7 libGLU.dylib (8.5) <5D71D182-D92F-35A7-81AA-0F1C79428911> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10d56f000 - 0x10d575fff libGFXShared.dylib (8.5) <A68A5A0B-F90C-3078-BF5A-2874C4BC5DC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x10d581000 - 0x10d595fff libGL.dylib (8.5) <0FDF05D4-D560-3194-9DEA-52EEBD147618> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10d5a7000 - 0x10d5e4fe7 libGLImage.dylib (8.5) <E6FE6970-FE3C-3844-AE9D-4B9B5505601A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x10d5ed000 - 0x10d5effff libCVMSPluginSupport.dylib (8.5) <0ED3B9E3-2F29-30F3-B2D6-3EDBF97F787F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10d5f8000 - 0x10d5fcfff libCoreVMClient.dylib (24.4) <55F71158-ADEE-3863-92E9-4772DCEA8E31> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10d604000 - 0x10d65aff7 com.apple.opencl (2.1.17 - 2.1.17) <CA9E8BED-17C9-393B-A53E-8EAA8BF01C47> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x10d675000 - 0x10da91fff FaceCoreLight (2.0.1) <BEDAFBE8-CC12-343D-85D5-29B694DC97F6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x10dca7000 - 0x10dcb4fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x10dcc1000 - 0x10dce2fff com.apple.Ubiquity (1.2 - 234.2) <AC544B6F-0879-39A3-90A3-8BC8C29CBAD5> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x10dcfc000 - 0x10dd07ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <7A5F12E8-C1C2-39C7-8599-2362EAAB9F03> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x10dd13000 - 0x10dd32fff com.apple.ChunkingLibrary (2.0 - 132) <F5051C19-6C4E-3E65-9BEC-B0A4BA82457A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x10dd3e000 - 0x10dd3efff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x10dd47000 - 0x10dde1fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10de30000 - 0x10de8cff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10ded1000 - 0x10df07fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10df2c000 - 0x10df38ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10df47000 - 0x10e037ff7 com.apple.DiskImagesFramework (10.8 - 344) <AC72B2EF-7307-3B20-B561-5ECF30E83627> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x10e098000 - 0x10e09bff7 com.apple.LoginUICore (2.0 - 2.0) <965559B0-1F0E-3767-A16B-F91AABFA5275> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x10e0aa000 - 0x10e131ff7 libCoreStorage.dylib (274.4) <7CCA18AC-1A7D-3962-8817-D70AA927973F> /usr/lib/libCoreStorage.dylib
0x10e157000 - 0x10e161fff libcsfde.dylib (274.4) <BA21D512-35F1-3B00-8FF6-E0D6A29A21FF> /usr/lib/libcsfde.dylib
0x10e16d000 - 0x10e16efff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x10e179000 - 0x10e24cff7 com.apple.DiscRecording (7.0 - 7000.2.4) <005BE6FF-38A1-3AEA-B24C-9D4F330EF6BE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x10e2b6000 - 0x10e2fefff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x10e314000 - 0x10e354fff com.apple.MediaKit (13 - 658) <3614D66C-0712-3049-9C5A-1ED9A94D82C5> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x10e36e000 - 0x10e3a5ff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x10e3c0000 - 0x10e4c2fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x10e530000 - 0x10e56bfff com.apple.LDAPFramework (2.4.28 - 194.5) <012E3038-92EA-3DC8-82B1-A71462DDAE9E> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x10e57e000 - 0x10e58fff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x10e59b000 - 0x10e59dff7 com.apple.EFILogin (2.0 - 2) <6D339047-85C5-35CD-B48F-8C43A6071416> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x10e5a4000 - 0x10e5a7fff libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
0x10e5b0000 - 0x10e5f5ff7 com.apple.DiskManagement (5.0 - 631) <1F1CFE5E-39C9-3D8C-B7DE-A1B31E12F44C> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x10e61f000 - 0x10e623fff com.apple.SecCodeWrapper (2.0 - 1) <9C89FB5E-A3C1-34B0-85C8-EF5B093A461C> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x10e62d000 - 0x10e639fff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x10e649000 - 0x10e649fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10e64e000 - 0x10f600ff7 com.apple.WebCore (8536 - 8536.24) <A890E18B-9224-38B3-ADFB-C84B3BCD2AAC> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x10fecf000 - 0x10fed3ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x10fedd000 - 0x10fee0fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x10fee6000 - 0x10fefbfff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x10ff1d000 - 0x10ff39fff com.apple.openscripting (1.3.5 - 148) <ACDE22A1-6170-3289-AF26-E501E6326BD7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x10ff4e000 - 0x10ff50ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x10ff5a000 - 0x10ff5cfff com.apple.securityhi (4.0 - 55002) <8B2008A2-B6A2-3E69-9FA2-77B38C869DD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x110315000 - 0x110343fff com.apple.CoreServicesInternal (153 - 153) <11507A03-9165-350C-9492-A545EA7331BD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x11164f000 - 0x11165dff7 com.apple.Librarian (1.1 - 1) <B0248F96-6BC9-3F63-8557-65DF1606039C> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x11179e000 - 0x1117a7fef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x1117ad000 - 0x1117b0ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x1117c4000 - 0x1117d0fff libCSync.A.dylib (322) <C1321292-F5D3-3B8F-8CBB-57AC8E05F90C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x111866000 - 0x11186afff libCGXType.A.dylib (322) <0FA2272E-7733-36EA-9B9B-9279169D5919> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x111872000 - 0x11189eff7 libRIP.A.dylib (322) <36880C8B-7FC0-3689-91FF-A0E8F4F57FE4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x111a10000 - 0x111c84ff7 com.apple.RawCamera.bundle (3.14.2 - 644) <11978DA8-3427-33FB-95BD-315608107265> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x114227000 - 0x1142c2ff7 unorm8_bgra.dylib (2.1.16) <14128E4A-6050-35C3-A493-3C8AEAF9B14D> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x114ba2000 - 0x114ba5ff7 +net.culater.SIMBL.osax (0.9.9 - 0.9.9) <F0F26DED-2BF8-C0BF-8D26-30D50D989095> /Library/ScriptingAdditions/SIMBL.osax/Contents/MacOS/SIMBL
0x7fff650ad000 - 0x7fff650e193f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 377
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=158.2M resident=107.7M(68%) swapped_out_or_unallocated=50.5M(32%)
Writable regions: Total=1.1G written=13.3M(1%) resident=22.8M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 4404K
CG image 204K
CG raster data 28K
CG shared images 1184K
CoreAnimation 4K
CoreImage 8KRe-installing OSX Mountain Lion fixed the issue.
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When the Apple Mac OS X Mountain Lion update comes, do I have to buy it or it will be a free updateWhen the Apple Mac OS X Mountain Lion update comes, do I have to buy it or it will be a free update?
If I have to buy it how much will it be?If you purchased Lion alone, or it came with the purchase of a Mac on or after June 11, it will be free. Otherwise, it will cost $19.99.
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When is apple releasing os x mountain lion
I can't wait no longer to get os x mountain lion on my mac. Please if there's someone that knows when is apple releasing os x mountain lion let me know.
Apple has only committed to "this summer".
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Hi! I use MBP mid 2010. I upgraded my ram to 8gb 1066 mhz as per apple. I run mountain lion. Everytime I watch a videoclip on youtube, it just freezes or mostly just turns off and restarts. I tried erasing disk twice but still same problem. Help please?
Hi! I use MBP mid 2010. I upgraded my ram to 8gb 1066 mhz as per apple. I run mountain lion. Everytime I watch a videoclip on youtube, it just freezes or mostly just turns off and restarts. I tried erasing disk twice but still same problem. Help please?
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trying to upgrade osx 10.5.8 on my old macbook pro
so that I can use apple tv/facetime etc. mountain lion requires 10.6.8 how can I upgrade my osx? help!
Thank you~Buy Snow Leopard from the online Apple Store - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard - and update until you get to 10.6.8. Then, if you're computer is able to run Mountain Lion, you'll be able to purchase ML and install it via the App Store.
Good luck,
Clinton -
I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have.
What do I need to do?Boot your Mac from the System Install DVD that came with it, and erase the HD using Disk Utility. Then, reinstall the OS from the disc. Give the disc to your kids since it must always accompany the Mac it came with.
After the OS installation is complete and the Mac restarts to begin its new owner setup procedure, just shut down the Mac. Your kids can take it from there.
If you purchased Lion or Mountain Lion from the App Store, you cannot transfer it. The Apple ID you used to purchase it is required to maintain and / or reinstall the OS. Unless you want to supply your own Apple ID to your children for their use, they must purchase their own copy of Mountain Lion using their own Apple ID.
If they do not already have an Apple ID and you want them to have Mountain Lion, you will need to create one on their behalf. This does not change the above procedure - just give them the Apple ID and password you create in addition to the Mac and its discs. -
I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.
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How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices? Mountain Lion is not an option for my older model and Lion is no longer available at App store.
Call Apple's online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).
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Mountain Lion 10.8.3 update
After updating my MacBook Pro 6,2 to Mountain Lion 10.8.3 update (earlier I had 10.8.2), only having Dropbox open it switches to nVidia graphics card instead of remaining on Intel one.
Even after Dropbox updated its app this didn't happen, so it looks like 10.8.3 update treats Dropbox as a "powerful" app.
The solution is pretty easy, close Dropbox and open when it's needed. But I've never had this problem.
I hope Apple or Dropbox can fix that to avoid more consumption for nothing.According to their latest update, Dropbox have indicated that they ARE aware of the issue and ARE working on resolving it. In the meantime, the post also describes how to downgrade to the last v1 release (1.6.18) and disable the auto-updating feature, if you need an immediate fix.
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If I upgrade to Lion now will mountain lion be a free update?
If I upgrade to Lion now will mountain lion be a free update?
I really hope that Apple will do the right/ethical thing and give recent (within the 8-9 months) purchasers of macbook, macbook pros, macbook air, and people who just bought single OS copies of Lion OS-either a free copy of Mountain Lion or a huge discount price on the OS ($5.00 max ). Let's be honest here....Mountain Lion is the patched up Lion. Apple couldn't release an update large enough to fix the problems with Lion so they instead created a new OS. They know that is the truth.
As someone who just bought a macbook pro that came pre-installed with Lion (had no choice really but to accept that or completly wipe it clean and try to put on Snow Leopard, but I was hesitant to because of being warned not to try that on the pre-installed macbook pros.) I don't feel it is right that I would have to pay for another OS when I was already supposed to have a functional OS included with my recent major purchase. Let's think about it for second: when I got a powerbook g4 around 2004/05 I paid about the same price as this macbook pro i now own. With that I got the lap top, the installer OS cds (a functional OS I might add), manual, stickers, a vga adapter, s-output cord, ac adapter, ac extension cable, and phone cord. With the 2011 macbook pro I got the laptop, manual, stickers, ac adapter, ac extension cable, and cloth to wipe off my screen. I didn't get any s-video output or vga adapter, and I'm actually glad that they didn't give me any lion installer cds because that would have been a waste of optical disc. What came free in a box over 6 years ago (vga adapter display port) is now $30 extra at the apple store. Also, no s-video. So I can't hook it up to an external monitor or tv. (and no, I can't just go and buy a fake one on amazon because I have analog so i would on top of that buy a pc converter box. ) I honestly wouldn't mind buying the converter box... had I gotten a free vga display adapter with my laptop. Also let's compare a minor difference in applecare: back then I got a receipt and a box with some info and a applecare test cd that was good for diagnostic utility testing. while maybe a bit old fashioned, I still like having cds that I can use for testing problems. This time, I didn't get any info box or cds, or a receipt for that matter--well i did get an email saying I had extendedapple 3 year but I never had the chance to make a phone confirmation that proves I am in service. I feel that is a bit risky sending people home without a hard copy of your purchase. They could just claim you didn't buy it. maybe i'm just old fashioned that way. To be clear, i can't compare the actual service of applecare of present day and former because so far I haven't had enough use of it to compare it yet.
What I'm getting at is that with the money they saved on gypping me with included accessories and a function OS, surely they could afford to right the situation by giving me a free copy of the new OS Mountain Lion. I might add, that way back when I had my powerbook g4 I went into to apple's genius bar one day and was trying to get an issue fixed regarding the itunes razor phone I had just purchased (way back before iphone had just come out) the music wasn't transferring from my computer to my phone. The guy was very very nice and he said he couldn't fix the problem with the phone (the usb turned out to be damaged) and he upgraded my panther to tiger for free!
That is an example of good customer service. That is example of keeping loyal apple customers.
---also--I found something posted on another forum that I felt I just had to share that further demonstrates examples of extrodinary past customer service from Apple:
Posted: Tue Jul 27, 2004 2:35 am
I had the logic board in my iBook 800/12.1" (Nov. '02) replaced 3 times. After the 4th failure occured a couple of weeks ago, I called Apple Support and requested a replacement machine. They refused, and were fairly rude about it.
So, in a moment of desperation, I sent an email to Steve Jobs. I did not demand a replacement machine. I simply said that I was extremely displeased with the quality of my iBook and I would no longer be purchasing or advocating Apple products. I wished Mr. Jobs the best of luck in Apple's future endeavors.
Two days later, I received a call from Apple's Corporate Executive Relations team. The woman I spoke with apologized profusely for my troubles with the iBook. She explained the logic board replacement program to me in great detail, and then, without any prompting from me, asked if a new iBook G4 (as a replacement) would cause me to reconsider leaving the platform. **** yes. So, I'm typing this post on a brand new 1Ghz, 12.1" iBook G4
Needless to say, despite the trouble with the machine, and the heartburn of dealing with Apple Support - in the end I'm left feeling fairly impressed with Apple. In the end, they did the right thing, and kept a customer.
* Edit for grammar/spelling
< Email Edited By Host > -
Can I install Mountain Lion 64-bit over top of 32-bit version installed by mistake. Machine is 24-inch mid 2007 iMac with Intel Core 2 Duo (64-bit?)
Welcome to Apple Support Communities
Mountain Lion is a full 64-bit operating system. Why do you think Mountain Lion is 32-bit in your computer?
To check that you are definitely using a 64-bit operating system, open Terminal (in /Applications/Utilities) and type:
uname -a
Then, tell us what you see at the end after RELEASE. If you see i386, you are running a 32-bit operating system. If you see x86_64, you are using a 64-bit operating system. Also, the processor of your Mac is 64-bit -
Dashcode is not working in Mountain Lion. I tried updating to Xcode 4.4 and it still did not work . . .
I use dashcode for most of my coding needs, so it is very important to me!I have the same problem too. dashcode shows up in the finder but its just a question mark (see screenshot). Anyone found a way to address this?
Thanks!
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S in aperture starts slideshow
Is anyone having the problem of when making a slideshow in aperture and choosing a music with the letter s in it the slideshow automaticaly starts it is realy anoying.