Apple gave me a "new" iPhone that was worse than my old one what do I do?

So about a month ago my iPhone 4 camera stopped working. I went to Apple Genius Bar and got a new one for 169$. But they replaced it with a even worse one. My "new" iPhone heats up like crazy and te battery drains so quickly without me doing anything. I really don't want to have to pay more money if it's just going to be even worse. Anyone have any ideas on what I should do?

You really should download and read the user guide that roaminggnome gave you the link for in the post above.
If you want to totally start from scratch and erase all of her content go to Settings>General>Reset>Erase All Content and Settings. This removes everything from the device and returns it to out of the box status. You can also restore the iPad as a new device in iTunes and that erases everything as well. This article explains that process.
http://support.apple.com/kb/ht1414
If you want to rename the iPad, connect the iPad to your computer and launch iTunes. Double click on the text of the iPad's name on the left grey source list of iTunes and you can change the name of the iPad. When you are finished typing in the new name, hit the return key on your keyboard. This article explains it for you.
http://support.apple.com/kb/ht3965
You will want to delete her mail accounts on the iPad if you have not done so already and set up your own mail accounts. This article will tell you how to do that.
http://www.apple.com/support/ipad/assistant/mail/

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Hi kattaylor49!
I hope you are enjoying your new phone! Here are the steps to restore your content:http://bit.ly/1z5kb40.
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AyaniB_VZW
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http://support.apple.com/kb/HT1766

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That's great thank you! So simple!
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My S4 was under warranty and they only send out reconditioned phones. They on they sent was worse than the first one.

Not happy. The phone they sent out to replace my S4, that is under warranty ,was reconditioned and it has more problems than my other phone. They said Samsung will not let them replace it with a new one. What's the deal?

stef7 wrote:
A reconditioned or certified device should operate properly.
As should your "NEW" phone, too. Unfortunately, not everything works as it should and therein lies the need for a warranty.
stef7 wrote:
If they don't (and obviously that is the case here), the OEM is not fulfilling their warranty are they?
Only if they don't offer to replace your phone again if you have another problem. Otherwise they ARE fulfilling their warranty.
stef7 wrote:
Oh wait, who EXACTLY is doing the reconditioning / re-certification on these devices?
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stef7 wrote:
What documentation are people getting that shows it passed various tests properly?
I was unaware that the warranty promised this type of documentation.

Apple gave me a "new" iPhone that was worse than my old one what do I do?

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