Apple Hardware Test error MacBook pro Retina
Hi, could the Retina Owners please perform an Apple Hardware Test (Pressing D while booting)? WITHOUT the Power Adapter connected ist Shows an error? So you have this "error" too? Thanks Ben
I didn't read it on the Apple Hardware Test tips page, but I think I remember reading (somewhere) that the power adapter should be plugged in on notebooks when running AHT.
Maybe that's the case and, hence, your error?
Clinton
Similar Messages
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Apple Hardware Test on Macbook Pro Core 2 Duo (early 2007) with no DVD?
Hi,
My Mac is keep on freezing and I would really like to know what is wrong with it. (I did PRAM NVRAM reset 100 times... didnt help.)
I can't find my OSX Tiger DVD which was included when i bought my Macbook Pro in January 2007. So I've been reading through forums like crazy trying to find another way to run AHT (apple hardware test). So far I came up empty.
So my question is: If I upgrade from Lion (which is my current osx on this machine) to Mountain Lion, will I be able to use online AHT (option + d)? Or more general: is there any way to run AHT on my machine or any other way to find the broken component. or should i just throw it away?
Thank you.Take your machine into your local Apple Store or an AASP and they will run free diagnostics. If there's a lot that needs to be done on your machine to get it back up and running, ask about Apple's flat-rate repair pricing. For less than $350, you could have a machine that is almost like new.
Clinton -
I no longer have the software disk (OS10.5) that came with my MBP in July 2009. I only have the $10 Snow Leopard disk from Apple, which does NOT seem to contain any Apple Hardware Test (AHT). I have tried starting while holding d or option keys to no avail. Does neither my laptop nor OS 10.6 install disk have AHT? If not, can the appropriate AHT be obtained? My wife has an older MacBook & her original 10.5 install disk, but it will not launch AHT in my MBP. Any suggestions?
ThanxI like the advice to contact Apple and simplky pay for a new AHT. I did that, giving them the serial number of my MBP and indicating it was a June 2009 model, 2.66 gHz Core 2. However .....
I received yet another Apple FedEx shipmet with yet another different Mac OS X Leopard install DVD; this makes three in all!! Just as with the 1st DVD, these two will NOT mount on my desktop, are NOT seen by Disk Utility (or by Drive Genius) and cannot boot my MBP laptop in either of 4 different modes: (1) start-up with "d" (2) start-up with "option d" (3) start-up with "option" (4) start-up with "c". Apparently none of the disks I received have Apple Hardware Test on them, although that is what I paid for in early December. It may be that the last two disks really do have Mac OS X Leopard on them, but because I am now running OS 10.7.5 (purchased from App store with no AHT), the disks cannot be seen by my laptop.
The two most recent incorrect DVDs I received have the following part numbers:
SRF2Z691-6037-A [indicated on packing slip 10.5 Retail-International]
SRF2Z679-6341-A (indicated on packing slip 10.5.6 Retail (PCrly 09) In]
I happen to have MacTracker app 7.2.1. It indicates that my laptop is a MacBookPro 5,3 model A1286 EMC2325 and requires Apple Hardware Test 3A171. Apple never sent me the correct AHT.
I suspect that Apple's cost to ship 3 incorrect DVDs by 1- or 2-day FedEx vastly exceeds the $17.44 price I paid for a working version of AHT for my computer, but have yet to receive. -
Can anyone tell me what apple hardware test error code apple hardware 4MOT/4/40000002: Exhaust-1153 or 1209 means? I am running a MacBook Pro
The motor on the exhaust fan has failed or is failing.
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Apple hardware test error 4mem/9/40000000: 0x8475d598
Any help would be appreciated I'm at work and my MBP crashed twice (Running Traktor Pro 2 with Drobo Mini as an external HD via Thunderbolt. second display daisy chained on VGA with a rotating desktop image to the TV's ) ...Just got this error code from my late late 2011 15in MBP after it randomly restarted and I ran the hardware test
apple hardware test error 4mem/9/40000000: 0x8475d598
This was after it crashed earlier and I got this report:
Anonymous UUID: 5948A12D-654D-DE02-D43C-4073A8690165
Sat Jun 21 17:31:41 2014
panic(cpu 0 caller 0xffffff8000a2ebe9): "Spinlock acquisition timed out: lock=0xffffff8024478110, lock owner thread=0x8000000000000000, current_thread: 0xffffff8025f64cf0, lock owner active on CPU 0xffffffff, current owner: 0x8000000000000000"@/SourceCache/xnu/xnu-2422.100.13/osfmk/i386/locks_i386.c:36 5
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb5f3ec0 : 0xffffff8000a22fa9
0xffffff81eb5f3f40 : 0xffffff8000a2ebe9
0xffffff81eb5f3f70 : 0xffffff8000ac989d
0xffffff81eb5f3fb0 : 0xffffff8000af3c76
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000000800000
Kernel text base: 0xffffff8000a00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 18623716072818
last loaded kext at 18480408803348: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f833c5000, size 49152)
last unloaded kext at 18566085554385: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f833c5000, size 32768)
loaded kexts:
com.TrustedData.driver.VendorSpecificType00 1.7.0
com.drobo.SCSI.ThunderBolt 1.1 [66012]
net.kromtech.kext.Firewall 2.3.6
com.attotech.driver.ATTOiSCSI 3.4.1b1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.smbfs 2.0.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.2.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleHWAccess 1
com.apple.AMDRadeonX3000 1.2.2
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.kext.AMD6000Controller 1.2.2
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.kext.AMDSupport 1.2.2
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: scsi, SCSI Bus Controller, Thunderbolt@195,0,0
Serial ATA Device: Samsung SSD 840 EVO 250GB, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Duet USB
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
Thunderbolt Device: Mini, Drobo, 1, 26.3The Apple Hardware Test error indicates a RAM issue. Install the original RAM and see if that improves the situation.
Also these items may perhaps be conributing causes:
TrustedData.driver.VendorSpecificType00 1.7.0
.drobo.SCSI.ThunderBolt 1.1 [66012]
.kromtech.kext.Firewall 2.3.6
attotech.driver.ATTOiSCSI 3.4.1b1
Ciao. -
what are the meanings of Apple Hardware Test error codes 4m0t/4/40000003:hdd-1300 and 4m0t/4/40000003:hdd-1308?
Thanks - Even though I'm years out of warranty I got chat help from Apple (I said they should help me since the codes aren't published.) We covered three different questions, and although I didn't get a specific decoding of the error code, I got confirmation of what other comments here imply - it might have helped that I indicated I'd already been here - and useful links to how to do back ups, including to CD(s). (I don't have a lot of data on this computer yet)
Now I need to figure out how to decide how hot-to-the-touch is "too hot" for the metal frame at the top of the iMac to decide whether I'm getting adequate fan performance or insufficient. While chatting I initially reported it was cool at the bottom and warm at the top. Apple hadn't asked, but their response prompted me to feel it again, and I'd say the top was hot, not warm - I updated but Apple didn't comment further except to conclude after addressing the other questions that I should take it in for further assessment - don't really want to bother with that. -
Why Apple did not update Macbook pro retina spec for early 2014?
Why Apple did not update Macbook pro retina spec for early 2014? I really want to buy new macbook pro retina.
Very disappointing. I cannot wait. I will buy windows laptop because out of patient.Does the October 2013 model not meet your needs? What advances would you expect or see in a 2014 model?
-
2010 17" MacBook Pro i5 Apple Hardware Test Error 4SNS/1/40000000'TmOP
While presenting a keynote the other evening a spinning rainbow wheel was being displayed as I transitioned between several of the slides. That was embarrassing for me and was very concerning seeing as this is a new top of the line machine and is just barely a week old. I ended up deciding to run the Apple Hardware Test by holding the D key during startup. Unfortunately it gave me the following error during the extended test: 4SNS/1/40000000'TmOP
I called Apple earlier today and spoke to a supervisor who told me that this was a normal occurrence in all MacBook Pros. Is this really true? Could someone diagnosis this error further for me as I certainly was not satisfied with the answer I received earlier. Should I exchange the computer within the 14 day return policy for another while I can? If this is just a normal occurrence then I'm okay with that, but something just doesn't seem right here. Please advise me as to how I should proceed, thank you.Welcome to Apple Support Communities
That's a Temperature Sensor error and if it appears in repeated Hardware tests it most certainly is not normal by any measure. Run the test again and if you get that same thing take it back to the store where you got it, be polite but firm and insist they exchange at no cost. -
Apple Hardware Test error 4SNS/1/40000001:ID0R-0.000 on Retina MBP
Getting the above error on my 3-day old retina MBP with 16gb RAM and 768GB flash storage. I had loaded Chrome, Firefox, VMWare Fusion, Office 2011, and all the Apple updates as of 7/3/12.
My issue may be related to similar issues I've seen on these boards, relating to sleep or wakeup causing the intermittent crash. Machine has also crashed (kernel panic) 2 times. Genius Bar employee downplayed the AHT altogether, saying it's a false positive since his more advanced tool reported no errors. They then kept it for a day, to run a "loop test," which also came back with no errors. Then, because apparently it is easier to re-load the OS rather than actually diagnose the issue, they re-loaded my OS clean. (Yay, now I can re-load all my apps, copy 200GB data back on, and THEN we'll see that it is a hardware problem.)
Tomorrow I'll pick it up from Apple and run the AHT again. If it errors out again, I'm not sure what to do...One note I had neglected to mention is that the bar/band immediately above the keyboard gets very, very hot. Yes, I know that is where the fans are. However, all 12 of the MBP's at the Apple store did not have this extra-hot band, and those are on all day. My little Safari & Mail apps should not cause an overheat situation, on a functioning machine. Apple blamed Google Chrome for the crashes, downplayed the overheating, and downplayed the AHT results.
Update: I went to the Apple store today and took a look at the notebook. They ran their tests, had re-loaded the OS, and performed an undisclosed hardware repair. (They were helpful but vague as to what the actually did on the machine, hardware-wise.) They said their advanced tools & extended Loop Test did not indicate any errors or problems. While still at the store, I ran another quick test with the Apple Hardware Test, which came back with the same 4SNS error as mentioned above. I asked for a refund, which they approved (except they said I have to come back Monday since I bought the machine from Apple Business.)
When I got home, I ran an extended test with the Apple Hardware Test and got a *diffferent* error this time: 4HDD/11/40000000:SATA(0,0).
It's seems strange to me that the AHT shows 2 different errors, and yet the Genius' "advanced " tools find no errors. Thankfully, I will return this one (eventually) get a new unit. Thanks to everyone for helping. --Peter -
hello.
I am having issues with my 15inch retina mac 2012. Some apps for example safari crash every once in a while. Some times i get the grey screen of death.
My configuration is: CTO. 2.6 GHz Intel core i7 with 16 GB 1600 MHz DDR3 and 512GB flash memory.
I have recently replaced my screen as it was with burn in problems.
I tried to install Yosemite but failed several times. Just got the 10.9.5 Mavericks going again.
I ran the apple hardware test and got FAIL!
The error code read as follows: 4MEM/9/40000000: 0x79093f90
What do i do now? I am out of warranty and i can't upgrade to the new software.
I keep on having app crashes. I keep on sending reports to apple and there is no response.
Who should i hold responsible for hiding that there was a problem with my machine?
My warranty recently expired but i had the problems prior and i figured that if there was no response that maybe one day better software would fix app crashing.
Please suggest a course of action other than replacing main board with ram and cpu (too expensive).
Thank you in advance
KrisThank you for the quick reply
I live in Bulgaria (eastern Europe) so no apple store here no geniuses either
This is the content of the most recent kernel panic log file.
I hope it is of some use.
bplist00” G ìVreport\presignatureWcontextfl
!"##%&'()*+,-./012?@ABC Ö Ü A B C D- E FWarch_64_ arch_translatedZparent_pid[signal_name_ sleep_wake_uuid_stringXapp_name[app_version]app_bundle_idYanon_uuid^report_vers ion_ responsible_process_pidVvm_mapZvm_summaryXos_build[parent_name_ external_modification_summary_ crashing_thread_indexTarchTdateYapp_buildWthreads_ exception_codes]binary_imagesZos_versionZos_productXapp_path_ crashing_thread_stateWapp_pid_ responsible_process_name^exception_type ñVSIGBUS_ $C6D75AC8-915C-49D4-9875-A9F9C9412FED_ Adobe IllustratorS399_ com.adobe.illustrator_ $F04D07F0-2706-EF2F-8AE9-CB40A04D1DD1R11 “_ b--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT 0000000000001000-0000000000ff8000 [ 16.0M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
_ –ReadOnly portion of Libraries: Total=388.2M resident=213.8M(55%) swapped_out_or_unallocated=174.4M(45%)
Writable regions: Total=570.2M written=224.5M(39%) resident=419.3M(74%) swapped_out=0K(0%) unallocated=150.9M(26%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.1M
CG backing stores 33.4M
CG image 28K
CG raster data 92K
CG shared images 248K
CoreGraphics 44K
CoreImage 4K
Foundation 4K
IOKit 20.5M
IOKit (reserved) 4K reserved VM address space (unallocated)
Image IO 16K
Kernel Alloc Once 4K
MALLOC 451.0M
MALLOC (admin) 48K
Memory Tag 240 12.0M
Memory Tag 242 12K
Memory Tag 249 156K
OpenCL 8K
OpenGL GLSL 1280K
Stack 77.3M
VM_ALLOCATE 17.3M
__DATA 49.3M
__IMAGE 528K
__IMPORT 740K
__LINKEDIT 66.8M
__OBJC 4236K
__PAGEZERO 4K
__TEXT 321.4M
__UNICODE 544K
mapped file 585.5M
shared memory 68K
=========== =======
TOTAL 1.6G
TOTAL, minus reserved VM space 1.6G
U13F34WlaunchdŸ3456789:;<=<<<<<<>_ task_for_pid_caller_count_ host_task_for_pid_ host_thread_set_state_count_ thread_creation_count_ thread_creation_caller_count_ thread_set_state_count_ thread_set_state_caller_count_ host_thread_creation_count_ task_for_pid_count Í . Ti3863A∫ ˘ËV15.0.0Ø D n Ç ± · ˘ ) A Y q è ∑ œ Á ˇ / G _ Ä ° æ – 7 R m }“EFGH[thread_nameYbacktrace_ %Dispatch queue: com.apple.main-threadØ BISX]bglqv{ÄÖäèìñôû£®≠≤∑ºæ¿¬«Ã—÷€‡ÂÍÓÛ˘˛
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Fan runs all the time.. Apple Hardware Test Error
The fan on my 13" Macbook Pro recently started running continously. I tried resseting the SMC per directions on the apple support page, when that didnt work I ran the Apple Hardware Test from my install cd, and got the following error: 4SNS/1/4000000 : TNOD-128.000
I've googled everywhere, and can't find what that means!
Any ideas?Hi Alex FLB, welcome to Apple Discussions!
I had this exact error code (4SNS/1/4000000) on my iMac a couple months ago, along with the same symptoms. The code refers to one or more faulty temperature sensors on the logic board of the unit. Because the MBP isn't getting a reading from a temperature sensor, it has no idea what the actual temperature of the computer is, so it runs the fans at high speed in a fail-safe mode to prevent damage.
What this means is that you'll have to either take the machine to an Apple store or call Applecare over the phone to initiate a repair. Tell them the symptoms, and have them run the AHT or give them the code. If the machine is still under the one year warranty (or Applecare) then the logic board should be replaced free of charge for you. It's the only way to replace these temperature sensors, as they are incorporated into the board itself and cannot be separated from it.
If you Google "AHT 4SNS/1/4000000" then you may be able to find more information!
--Travis -
Apple Hardware Test Error IP6M
Hi everyone
I'm only asking this here because I've completely exhausted my google-fu. I bought a used Mac Pro that's still in its warranty, and I'm getting this error from Apple Hardware Test:
4SNS/1/40000001:Ip6M-0.976
I managed to find out that the 4SNS part means it's a logic board sensor error, and that the crucial part is the IP6M bit, which in Service Diagnostic manuals points to:
PP12V_S0 MLB2 240V A Main Current
Honestly, I have no idea what that is.
Googling for this error, I found out this support page
http://support.apple.com/kb/TS4051?viewlocale=en_US
which states that "Although the diagnostic displays the alert that the hardware does not pass for this specific sensor, the computer can be considered as passing."
So, it's apparently a false positive.
This is not enough to convince me that the computer hardware is solid, specially because Apple Hardware Test cannot complete its tasks once it finds this error, so it's possible that there could be more.
I took it to an authorized Apple repair center, and they replaced the video card and a backboard panel (no idea what that is). They told me nothing about this particular error.
Anyone got more info on this? Should I be worried?
Is there any other way in which I can properly test this machine?
Also, in case I need to resell this computer, I'm at the risk of potential buyers refusing the machine due to this error. Anyone knows if updating it to Mountain Lion will fix this false positive?
System Info:
Mac Pro 5,1 - mid 2012
OS X 10.8.2
Quad 3.2
6GB Ram
Radeon 5770I forgot to mention that even after the computer went through the Apple repair center, the error persists. I don't even know why they replaced parts, because apart from this error the computer was fine.
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Hardware Test on MacBook Pro running Mavericks not working, Help!
Hi Folks,
I am hoping someone can help me get the Apple Hardware Test working on my Mid-2012 MacBook Pro (model 9,1) running OS X Mavericks v10.9.5.
It came with Mountain Lion pre-installed. I successfully ran Apple Hardware Test when I received it by holding D while powering up. No problem. Since then I have done nothing involving OS X other than installing Mavericks.
Recently I have installed some RAM and wanted to test it. I find the Apple Hardware Test no longer works. The mac simply boots into the username screen as usual.
Here's what I've tried:
0. Reading instructions on Using Apple Hardware Test - Apple Support. Ensured Mac was plugged in, and confirmed I pressed D prior to grey screen, and confirmed I held it down. No effect.
1. Pressed Option-D while powering up. No effect.
2. Searched for .diagnostics directory in /System/Library/Core Services/.diagnostics
It didn't appear to be there. (I don't know why, I can only guess that the upgrade from Mountain Lion to Mavericks must have hosed it)
So, I found instructions on how to obtain the AHT .dmg file for my version of MacBook Pro and downloaded it.
It's at this link by the way:
http://download.info.apple.com/Apple_Hardware_Test/022-5879-A.dmg
Then copied the .diagnostics directory from the .dmg into the /System/Library/Core Services/ directory on my HDD.
Tried again, pressing D after powering up. No success. Option-D, same thing.
So, I don't know what else to do. IEverything I have read indicates the test should run. It doesn't.
Can anyone help?
BTW: I don't have an install disk. System came with Mountain Lion pre-installed and I subsequently upgraded to Mavericks a while later.
Thanks in advance,
- BSForget the code yoyu have a hardware problem. Only Apple, or a AASP, knows the codes and what they mean. Take it to a genius bar.
-
Apple hardware test error 4SNS/1/40000000: TB1T-128.000
I have just bought a used Macbook unibody 2.4, 6GB DDR3, 500GB 7200
And did a apple hardware test which showed the error "4SNS/1/40000000: TB1T-128.000"
What might it mean and how serious it might be?
I tried to google it and found out but not successfully.
Could anyone help with it?
Thank you.It's a sensor error. We have no access to the "translation" of hardware test diagnostic messages. You'll need to take the computer to an Apple service center.
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Apple Hardware test error, what next?
Hi there,
I was hoping someone might be able to give me some insight into the error I found today while running the apple hardware test. It was my first time running it (I've had my MBP since August, but just heard about the test on the forums, so I figured I would try it), and I got an error of:
4SNS/1/40000000:TGOD
This showed up on my first quick test, not on the advanced, and then not again when I tried the quick test. I then restarted and tried the quick test again and it showed up with the same exact error.
Thus, should I be worried about this, and if so, what does the error imply? Also, would there be a reason why it shows up so sporadically?Click here and here for information.
(29517)
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