Apple Hardware Test freeze on MBP 15 mid 2012

I changed the ram on my new mbp 15 mid 2012 from 4gb to 16gb. Now AHT  freeze on Testing Memory with both type of ram, why? It's not my first time when I change ram, I'm on my 4th MBP. Any ideas? tks

Hi,
there is a known problem (I know it for sure from a friend that works at a apple service) with non retina mid 2012 macbook pros not responding in AHT test, most likely your RAM is fine. Just do MemTest and see if anything's wrong with it.
FYI
Reported this problem in bug reporter some time ago, the answer:
Engineering has determined that there are no plans to address this issue.
Clearley they know about it and don't want to solve it, to bad.

Similar Messages

  • Apple Hardware Test Freezing During Probing...

    How long does the Apple Hardware Test to Probe?
    I only have the keyboard and mouse plugged in...
    and it still takes ages...
    What is going on?

    Well upon doing everything I can think of...
    I use a Microsoft Mouse... and I removed it and replaced it with my old mighty mouse and now it doesn't freeze! and my mac is ok! It passed all the tests

  • Apple hardware test freezes

    My iMac has been having frequent freeze-ups - i get the little black box that says i have to restart the computer.Tends to be memory intensive tasks - for example i can copy from one disk to another but can't clone.
    I have been trying to use the hardware test from my original install disks. The only thing connected is the apple keyboard and apple mouse. Ram sticks are from crucial and i have had them in there since i bought the computer ( bought it when they discontinued the 17" model). Hardware test freezes:
    1.first time while trying to do its initial probe
    2. second time at the language selection window
    3. third time 1min 30sec into the extended check
    4 fourth time at 22sec into the regular check.
    if i shutdown with power button, unplug and wait maybe 15 minutes, the computer will boot into the usual desktop but sooner or later i get another freezeup. I am concerned that the operating system will get borked from the frequent powering off with the power button.
    do these symptoms suggest any particular problem? could a failing battery cause this?

    Simple way to test whether or not this is a memory issue is to remove one stick of RAM and run AHT again. Does it lock up? If yes, swap the sticks of RAM. If it still locks up, your RAM is likely fine.
    You can also inspect the RAM sticks for any signs of physical damage. It's rare, but it does happen, that you'll see some kind of residue that looks like it came out of one of the chips. It's usually white in color, but it doesn't have to be. Electricians and what not tend to call that "letting the smoke out" of a chip. If you see anything like that, you know that bit of RAM is dead.
    Kernel panics can happen from bad RAM, but more often it's the result of something even worse. So, hope that all it is is some bad RAM. If you're a religious person, praying might be a good idea. The other alternative is the logic board is going bad, and if that's the case, you'll just want to buy a new computer.

  • Apple Hardware Test freezes after 2 minutes

    I have an early 2012 MacBook Pro with 8gb of RAM. Over the weekend I turned it on it ran very slow, to the point where I could only open up a finder window after five-ten minutes. My harddrive is still in tactic and the computer works fine in recovery mood. I did a PRAM reset and also SMC thinking that will solve the problem. Then when I went to turn on the computer it gives a loading screen for about a minute and then turns off. So I went in and ran a diagnostic test, both the extended and the shorter one. In both cases it gets to about 90% on the progress bar and then freezes. The mouse is still responsive, but it is very laggy. In the extended test it froze at 37 minutes and with the shorter test it froze after 2 minutes.
    I was wondering if anyone had a similar issue and knew how to solve it.

    Klawder1 wrote:
    . We were however able to get into recovery mood if that counts for anything.
    Did you Open Disk Utility>First Aid and run Verify and Repair?  (When in the recovery partition)
    Ciao.

  • HT4904 Apple Hardware Test or not?

    Tried to open Apple Hardware Test on my MBP Pro 13", but pressing the D-key while starting the MBP did not work.
    Turned to "Computers that can be upgraded to use Lion Internet Recovery" where the latest MBP 13" is early 2011.*
    My MBP 13" is late 2011 (recently upgraded to OSX 10.8.1).
    What can I do to use the test?
    *Download and install an updated EFI Firmware ROM for these computers to use the OS X Internet Recovery feature:
    MacBook Pro (13-inch, Early 2011)

    Usermagic wrote:
    Ok, I tried it but the disc is damaged and can not be read.
    (Strange because the disc have never been used. I called Apple about this and they
    said that they do not produce CD/DVDs anymore with AHT.)
    Which number did you call?
    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource:  International Support Phone #s.

  • Apple Hardware Test on a late 2008 MBP new HDD

    Hey Community!
    I own a Mac Book Pro - Late 2008 shipped with OSX 10.5.5. Currently I a new 500GB HDD and a 265 SDD are running in my MBP. The Super Drive is in an external USB Housing. Current OS X is version 10.7.1.
    I need to run the Apple Hardware Test, because sometimes the system seems to freeze for at least 30 seconds.
    What I've already tried:
    *) Holding down "D" at the startup -> nothing happens, normal startup
    *) setting start volume to external fire wire optical drive, insert 10.5.5. Installation disc, restart, holding down "D" -> startup with installation wizard
    *) same with 10.6 Installation disc
    *) same with choosing the Backup Partition when holding down "Alt" at startup and then pressing "D"
    Always, I was connected via WIFI and Ethernet.
    Can someone give me an advise how to run the Apple Hardware Test, or how to reinstall it on the new SDD Harddrive, where my system is mounted?
    Thank u and greetings from Austria
    Claudio

    Try using your disk utility to read the drives. I'm not at my computer now but if you go into utilities->disk utility you might be able to solve it from there.
    Also try holding down the C key on boot or esc.

  • Apple Hardware Test error 4SNS/1/40000001:ID0R-0.000 on Retina MBP

    Getting the above error on my 3-day old retina MBP with 16gb RAM and 768GB flash storage.  I had loaded Chrome, Firefox, VMWare Fusion, Office 2011, and all the Apple updates as of 7/3/12.
    My issue may be related to similar issues I've seen on these boards, relating to sleep or wakeup causing the intermittent crash.  Machine has also crashed (kernel panic) 2 times.  Genius Bar employee downplayed the AHT altogether, saying it's a false positive since his more advanced tool reported no errors.  They then kept it for a day, to run a "loop test," which also came back with no errors.  Then, because apparently it is easier to re-load the OS rather than actually diagnose the issue, they re-loaded my OS clean. (Yay, now I can re-load all my apps, copy 200GB data back on, and THEN we'll see that it is a hardware problem.)
    Tomorrow I'll pick it up from Apple and run the AHT again.  If it errors out again, I'm not sure what to do...

    One note I had neglected to mention is that the bar/band immediately above the keyboard gets very, very hot.  Yes, I know that is where the fans are.  However, all 12 of the MBP's at the Apple store did not have this extra-hot band, and those are on all day.  My little Safari & Mail apps should not cause an overheat situation, on a functioning machine.  Apple blamed Google Chrome for the crashes, downplayed the overheating, and downplayed the AHT results.
    Update: I went to the Apple store today and took a look at the notebook.  They ran their tests, had re-loaded the OS, and performed an undisclosed hardware repair. (They were helpful but vague as to what the actually did on the machine, hardware-wise.)  They said their advanced tools & extended Loop Test did not indicate any errors or problems.  While still at the store, I ran another quick test with the Apple Hardware Test, which came back with the same 4SNS error as mentioned above.  I asked for a refund, which they approved (except they said I have to come back Monday since I bought the machine from Apple Business.)
    When I got home, I ran an extended test with the Apple Hardware Test and got a *diffferent* error this time: 4HDD/11/40000000:SATA(0,0). 
    It's seems strange to me that the AHT shows 2 different errors, and yet the Genius' "advanced " tools find no errors.  Thankfully, I will return this one (eventually) get a new unit.  Thanks to everyone for helping.  --Peter

  • Disk repair and Apple Hardware Test says HD has no problem but grey screen still persists on MBP

    5 days ago while on vacation, my MBP just froze with the grey screen, apple logo and spinning gear.
    I performed all that was instructed on the following discussions:
    http://support.apple.com/kb/TS2570 
    except  Archive and Install installation of MAC OS X and Erase and Install  MAC OS X since I was able to save my files in  my husband's MBP via Firewire Target Disk Mode. At this point, I am still apprehensive in erasing my files and installing again the MAC OS X.
    When I did the Disk Repair under the Disk utilities, it says that my Mac Os X is ok.  (It also said ok when I did the fsck -fy when I till did not have my CD when I was on vacation)
    I also tried the Apple Hardware Test (AHT)   to further l test the hardware of my MBP and performed an extended checking and after an hour, its says that my HD has no problem.
    Yet, after all these, when I restart my computer, it still has the grey screen with apple logo and spinning wheel! 
    Can anyone tell me what else can I do??? Appreciate any help!

    I like the free demo of SuperDuper to make clones. It's free,  Leopard and Snow ready and is easy to use. If you buy the full version you can do incremental backups.
    You should use Disk Utility to do a Disk Repair, as shown in this link, booted up on your install disk, before you make a clone of it. I use DiskWarrior for that instead.
    I then partition my external disk, in Disk Utility, with a partition that is the same size , actually a tad bigger, as my system disk. I then use SuperDuper to clone my system disk over to that partition.
    With a clone on an external FireWire drive (USB drives are not bootable on PPC Macs but are on some Intel Macs) you can bootup on it to do your repairs, on the main drive, or just run your Mac anytime you have trouble with your main drive.
    That's why I like clones better then Time Machine. You can just bootup on them and use your Mac.
    On the DiskWarrior thing, I use DW once a month to try and catch errors in my system from getting too far out of hand. It has repaired every little and big issue I have ever had with my  three Macs.
    And I have had times when Disk Utility's Disk Repair says everything's fine but my system was still having issues. Disk Utility, in my experience, cannot be totally relied on to find and report all issues. It just isn't robust enough.
    I run DiskWarrior, it does find errors, repairs them and I'm back in business. I swear by it!
    DALE

  • How to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009), how to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009)

    I no longer have the software disk (OS10.5) that came with my MBP in July 2009.  I only have the $10 Snow Leopard disk from Apple, which does NOT seem to contain any Apple Hardware Test (AHT).  I have tried starting while holding d or option keys to no avail.  Does neither my laptop nor OS 10.6 install disk have AHT?  If not, can the appropriate AHT be obtained?  My wife has an older MacBook & her original 10.5 install disk, but it will not launch AHT in my MBP.  Any suggestions?
    Thanx

    I like the advice to contact Apple and simplky pay for a new AHT.  I did that, giving them the serial number of my MBP and indicating it was a June 2009 model, 2.66 gHz Core 2.  However .....
    I received yet another Apple FedEx shipmet with yet another different Mac OS X Leopard install DVD; this makes three in all!! Just as with the 1st DVD, these two will NOT mount on my desktop, are NOT seen by Disk Utility (or by Drive Genius) and cannot boot my MBP laptop in either of 4 different modes: (1) start-up with "d" (2) start-up with "option d" (3) start-up with "option" (4) start-up with "c".  Apparently none of the disks I received have Apple Hardware Test on them, although that is what I paid for in early December.  It may be that the last two disks really do have Mac OS X Leopard on them, but because I am now running OS 10.7.5 (purchased from App store with no AHT), the disks cannot be seen by my laptop.
              The two most recent incorrect DVDs I received have the following part numbers:
                        SRF2Z691-6037-A [indicated on packing slip 10.5 Retail-International]
                        SRF2Z679-6341-A (indicated on packing slip 10.5.6 Retail (PCrly 09) In]
              I happen to have MacTracker app 7.2.1.  It indicates that my laptop is a MacBookPro 5,3 model A1286 EMC2325 and requires Apple Hardware Test 3A171.  Apple never sent me the correct AHT.
              I suspect that Apple's cost to ship 3 incorrect DVDs by 1- or 2-day FedEx vastly exceeds the $17.44 price I paid for a working version of AHT for my computer, but have yet to receive.  

  • How do I run Extended Apple Hardware Test imac 21.5 mid-2010 mavericks

    How do I run Extended Apple Hardware Test imac 21.5 mid-2010 mavericks?  I have tried to start my computer holding down the "D" key but my iMac simply just restarts as normal.
    I have checked the list of iMacs that can be upgraded to do an internet Extended Apple Hardware Test and I do not have one of those computers.
    I cannot find any solution as yet.
    I do not have the start up disks or the usb disks.

    You can't run the hardware test without the installation discs.
    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity

  • Graphics card/logic board issues: Macbook Pro Freezing during Apple Hardware Test!

    I have a macbook pro that was working fine then the screen started acting funny. It would sometimes "tile" up where you would see the same issue repeated over and over on the screen and then computer would freeze. Sometimes the screen would start to have a strobing look and then freeze. I thought the computer was crashing but once the screen froze but the processor was still running. I knew the computer was still processing because I was streaming a video online and the audio from the video continued to download and play event though the screen was frozen.
    I went to the apple store and they said they think it sounds like failure of the hardrive, graphics card, display, logic board. A new hard drive was just put in the computer about 4-6 weeks ago, and if it is the other issues could be $500-$800+ to repair. I tried to use the Apple Hardware test (non-extended test) but it keeps freezes at 2 min 32 secs every time when it starts "testing the main logic board"....
    Has anyone seen anything like this and have another way to test what the problem could be? Thanks!

    I know you're in denial, but it really does sound like the motherboard or graphics board which is integrated with the motherboard.  Yes, fixing these things will cost almost as much as a new MacBook Pro.  Get a new one, take the HDD out of your old one, and start over again.

  • My Mid-2011 iMac with pre-installed Lion can't load AHT (Apple Hardware Test) over internet

    I have a Mid-2011 iMac (3.4GHz) of which Apple's Support document for the Apple Hardware Test (http://support.apple.com/kb/ht1509) says:
    Some Macintosh computers that shipped with OS X Lion support the use of Apple Hardware Test over the Internet. These computers will start up to an Internet-based version of AHT if the hard drive does not contain AHT.
    Well, this doesn't work for me. My Mac is on a DHCP-supporting router which has constant internet connection. Yet, when I turn off the Mac and then on again, holding the D key down even before the screen turns on, the Mac does indeed react to this key as it's then turning the screen on and taking another about half minute before it continues with the boot process along with showing the Mac symbol. Without the D, the Mac symbol comes up quickly.
    So, it appears that the iMac is indeed trying to get AHT over the internet. Just that it doesn't succeed in it, and probably timing out after a while.
    Any suggestions how to fix this?

    Re
    extract from kb article
    PPPoE (where there is no router handling the PPPoE connection)
    No
    No
    Captive-Networks (where you click an "Agree" button to access the Internet)
    Yes
    No
    Proxies (where specific proxy servers must be configured in network preferences)
    No
    No
    Certificate-based authentication / 802.1x
    No
    No
    try check if you are in that case for your internet acces ?
    could be a firewall problem too , if is possible try desable firewall ( or any internet filter )
    no you can not see a wifi selection if you are wired ( using cable )
    by the way D key for AHT need to be pressed AFTER start up sound , and hold at min one minute
    HTH
    Pierre

  • Apple hardware test does not support this machine, iMac 27" mid 2010

    Hi, I have a mid 2010 iMac 27inch with OSX Maverics updated to the very latest version.
    I need to hardware test my mac but I am finding it impossible. If I press D at bootup, nothing.
    Option D, loads hardware test, but it comes back saying:
    "Apple hardware test does not support this machine."
    I don't have the original install disk for the mac and it has been updated several times online to the latest version. What am I supposed to do in this instance?

    That Mac model requires the original system disk to run AHT. You can call Apple at 1-800-MYAPPLE, and ask for an operating system specialist. Then you can request replacement system disks for your computer. The cost us usually under US$20.
    Have your serial number at hand; it is required for the techs to find the correct disk set for your model.

  • Possible to create system software disc on USB flash drive to start Apple Hardware Test on mid 2009 iMac running OS X 10.9

    Is it possible to create a system software disc on a USB flash drive to start Apple Hardware Test on mid 2009 iMac running OS X 10.9?

    Hopefully, those dvd's are the correct ones. If not, it's possible to download the AHT for many models from Apple, & either make a bootable drive, or replace the files in the hidden /System/Library/CoreServices/.diagnostics folder.
    see  Download and run Apple Hardware Test (AHT) from a USB drive.
    There are additional download details in the comments  for some later models.

  • How do I use Apple Hardware Test on a Mid 2010 macbook pro?

    This MacBook is now running Mavericks 10.9.1
    This makes it so I can't update the firmware to use Apple Hardware Test within OS X internet recovery as discussed in this article:
    http://support.apple.com/kb/ht4904
    Holding down "D" at boot does nothing
    Holding down Option + D gives me Apple Hardware Test that can't be run because the firmware isn't updated and can't be updated because the update can only be applied to systems running Mac OS X 10.7.2

    You need the origional grey disk 2 that came with the mac when new.  It contains the AHT and applications.  You can call Apple and order the disks.

Maybe you are looking for

  • Emoji no longer works since upgrading to iOS7.

    I'm having a weird problem ever since I upgraded to iOS7. For some reason, my emoji no longer works. It works parially. When I hit the globe on the keyboard, I can see them all and choose which one I want to send, but I can no longer type ":)" to get

  • Love Nuance VSuite 4.0 but how can I get it to capitalize the first word...

    In a sentence? Such a great tool, but now have to go back and capitalize every first word in a sentence. It capitalizes names and places appropriately. Is incredibly accurate. Any help would be appreciated. Thanks.

  • Brightmail 6.0.x with SJES 6.2

    Hello i try to install Brightmail with SJES, but when i active filter for one user, i obtain this error message: 452 4.7.1 Spam filter message initialization failure - client -memory Have you an idea for me, please. thanks you

  • G4 PowerBook is extremly slow due to p2p.

    When i first got my G4 PowerBook i was really impressed by its speed and performance then on and on the days go on it started to slow a bit until it got really annoying. And of God especially when i use p2p programs such as Limewire or Acquisition it

  • Displaying an Graphical Image.

    The Image Format property has a list of file types (bmp, gif, tiff, pict, etc.); SVG is not one of the file types listed. Is it possible to display a grahic image that is not of the Image Format file type in a DataBlock Item displaying images?