Apple hardware test won't run

I'm positive my exhaust fan is on it's last leg. I want to run a hardware test to confirm, but nothing works. I've shut down and held D on starting, I've held Option + D, I've held Command + D, I've restarted, shut down and started up with all these. Nothing works. I have a wired USB keyboard, and I've tried with it directly plugged into the mac. I'm at my wit's end here!
20-inch, Early 2008
Processor 2.66 GHz Intel Core 2 Duo
Memory 2 GB 800 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2600 Pro 256 MB
Software OS X 10.9.2 (13C64)

Hi Amanda Marvin!
Try running the Apple Hardware Test by using the steps listed in this article about AHT:
Using Apple Hardware Test
http://support.apple.com/kb/ht1509
If necessary, you may need to also try resetting your SMC if you are having difficulty loading the hardware test:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

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Apple Hardware Test won't load

Hi,
I'm running OS 10.9.4 on a late 2011 MB Pro and am unable to boot up to the Apple Hardware Test partition. Also won't boot to system install USB flash drive. Any help wold be much appreciated.

It's option key to boot AHT cd. You can run it, but firmware and OS updates makes the disk veriosn obsolete. So don't panick over a false positive.
I would backup files and c boot from the installer disk, select Disk Utility and Repair Disk/Permissions see if that works. Also disable hard drive sleep in System Preferences>Energy
If not repeat above and Erase w/Zero option and reinstall the OS. If your going to bother with all that, might as well make the jump to Tiger and iLife '06 (not included with Tiger)

Files/Folders Sticking to Mouse Pointer - Not Releasing (Reset PRAM & Apple Hardware Test Fail to Run)

I've been having two issues with my Late 2008 MacBook Pro 15-inch - Running OS X 10.8.5 (Mountain Lion). Unable to Reset the PRAM and Run Apple Hardware Test (AHT).
On a random basis - File/Folder icons are Sticking to the Mouse Pointer - Not Releasing. I've done everything from trashing finder preferences, making sure Universal Access preferences are off, Restoring Defaults in the Energy Saver System Preferences, Resetting the System SMC. Another post mentioned that this is being caused by the Graphics Driver not working correctly - and mentioned to put the MBP to sleep, then wake it up, and the files/folders are no longer sticking to the mouse pointer. This works for me and released the sticking items in the Finder.
OK, Good this is a simple fix, BUT, what is really causing this issue, and how may it be fixed or repaired?
I also tried to Reset the PRAM and Run the Apple Hardware test (AHT), and these both fail to run on my MacBook Pro with OS X 10.8.5.
1) Resetting the PRAM:
Shut down the MBP, press the power button, and hold down at the same time <option><command>-P-R. The Reset PRAM process never starts up, but rather I receive the Padlock/Password Login which logs me into the Restore System Utilities. I'm unable to Reset the PRAM.
2) Apple Hardware Test (AHT):
Shut down the MBP, press the power button, and hold down the "D" key, the system boots up as normal and does not enter the AHT.
The File/Folder Finder sticking to the mouse pointer issue is very annoying. Does anyone have a solution to resolve this issue?
- Cheers

HI Barbara,
It sounds like the hard drive is failing or has failed. Boot from your Mac install disc and if you can run Disk Utility in case the startup disk needs repairs.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
*(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)*
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*
If you cannot boot from your install disc, try booting in Safe Mode
What is Safe Mode
Carolyn

Apple Hardware test won't start

Hi,
I have tried pressing 'D' on startup, as well as command+D and command +R on startup and nothing works.
This is a macbook late 2008 model running mountain lion.
Appreciate your time in helping me solve this.

When you get your computer, Apple Hardware Test is stored on the hard disk, but it's deleted when you erase the hard disk or upgrade OS X, so it's no longer in the hard disk.
The DVDs which came with your computer have Apple Hardware Test, so insert the Mac OS X DVD and hold the D key while your computer is starting to start in Apple Hardware Test. See > http://support.apple.com/kb/ht1509

HT201257 Apple Hardware Test won't stop

My daughter went to turn on her MacBook and the Apple Hardware Test came up. I Googled what the AHT was & so we let it run in order to shut it down. When we started it up again, the AHT popped up again. We cannot get it to stop! (There is no disk inserted & she does not even remember hitting any keys that may have started this in the first place.) Thanks for any help you can lend.

Reset your computer’s PRAM

Apple Hardware Test won't start from original Apple DVD

I'll make this one short and to the point, and here're what I did to try to start the Apple Hardware Test - and failed:
1) Disconnected all connected network and hardware except the bare essentials (Apple USB keyboard and mouse).
2) Insert DVD#1 of the original iMac media (then OS X v10.5.2)
3) Shut off iMac. Start, holding 'D' key (with the iMac DVD#1 in the drive)
4) Keep holding 'D' key, AHT didn't start, instead the DVD disc ejects, and the grey screen shows folder with question mark, nothing happens thereafter.
5) Repeated 10x, no difference.
Somebody knows what's wrong?

Holding down C key does start the Mac OS X installer; in which I was able to "partially" diagnose that my HDD is toast by using the Disk Utility. It formats (erases), but as soon as I finished erasing, I tried to verify the disk, and it says it already has problems and cannot be repaired.
I am thinking if during the loading of AHT (from DVD), it tries to cache some files onto the internal hard drive. Since my drive is no good - thus the reason for my using AHT, which is to find out if I get a 4HDD/11 type error - the AHT simply cannot load under my circumstances.

HELP! Hardware test won't run

A couple of weeks ago I had a problem with what I believe was a kernel panic. I ran the AHT and all checked out, so I ran repair permissions and everything was fine until now.
While I was working in InDesign (which I do 8-10 hours daily) I got the grey screen with the multi-language message to restart my computer, and it starts up but immediately goes to that screen again. It wouldn't boot in safe mode or from the install disk, and when I first tried to run the AHT I got to the three icons clicked on the straight arrow and got a black rectangle in the middle of the screen. I shut it down, unplugged it and left for a couple of hours. When I came back and tried again I clicked on the circular arrow and it restarted the OS (which promptly crashed). So I tried again and clicked on the straight arrow and it did the exact same thing (restarted the OS and crashed).
Any ideas on why the hardware test isn't working? This is so very frustrating for a long-time Mac user who is now regretting the purchase of an iMac.
Carole
IMac G5 20" Mac OS X (10.4.4)

Hi Carole,
A couple of initial questions / suggestions. Firstly I gather from your other threads that this is one of the iMac G5 iSight models?
1) Do you have anything other than the keyboard and mouse connected to the computer? THis can prevent boot up from CD's and DVD's on occasion. If so, simply disconnect everything and try booting from your OS / AHT DVD again.
2) Try an SMU reset (http://docs.info.apple.com/article.html?artnum=301733 )
3) try starting up in safe mode from your HD (see http://docs.info.apple.com/article.html?artnum=107393 and http://docs.info.apple.com/article.html?artnum=107392 )
4) You say you have been a Mac user for quite some time. Do you have access to another FW equipped Mac? If so you may want to try connecting the iMac to it with a firewire cable, starting the iMac up in target disk mode (see http://docs.info.apple.com/article.html?artnum=58583 ), and seeing if the iMac HD is accessible from the other Mac. You could also run a CURRENT version of Disk Utility over the iMac drive from the other computer.
Cheers
Rod

Hardware test won't run

I recently tried to run the hardware test from the Applications Install DVD and when it would begin the screen would turn blank and the computer would shut down suddenly. Anyone else having this problem?

BHWelliver wrote:
I have a similar problem in that I can't get the AHT disk to run. I too have been able to run the disk utility but only by selecting it as a startup disk first. The AHT is disk #2 for me and it doesn't appear to be a source in the startup menu.
Any suggestions?
What happens when you try?
Intel-based Macs: Using Apple Hardware Test

2011 Imac. Won't run Apple Hardware Test

Upgraded to Yosemite and now my DVD drive doesn't play or burn. I'm trying to do an Apple Hardware Test. That doesn't work either. I follow the instructions to shut down the computer and hold down on the D key. That is not working. It just continues its start up
I've tried and it has failed about half a dozen times. Is there another way to get it to work?

FWIW. Mine boots into AHT with disc 2 inserted, restarting, and holding down the D key. Alternatively, mount disc 2, run this command in the Terminal app, OPTION-click & hold Finder's Dock icon, and select RELAUNCH:
defaults write com.apple.finder AppleShowAllFiles 1
That unhides all hidden files/folders.
Now, drill down to /"Applications Install\ Disc"/System/Library/CoreServices/ and drag the .diagnostics folder into your SL boot volume's /System/Library/CoreServices/ folder.
Run this command to hide the normally hidden files/folders and RELAUNCH the Finder again.
defaults write com.apple.finder AppleShowAllFiles 0
This should allow the machine to boot into AHT when restarting and holding down the D key

Won't boot from Apple Hardware Test or 10.1 Install disc

Disk utility states that I need to boot from a CD and then run Disk Utility to repair my disk. However, neither CD seems to be recognized as a viable startup disk from either holding down the C key or trying to select it as a startup disk in System Prefs.
FYI, I am running 10.6 and trying to boot from a 10.1 disc and an Apple HT disc with SW version 1.2

There is no way any Intel Mac will run with 10.1 -- it was released before there was any Intel support in the OS.
Every Mac model requires a specific version of the Apple Hardware Test to support its hardware. (If yours is the "Late 2008" black MacBook, the Mactracker database says it requires version 3A147.) Somewhere in the fine print of your original grey system disc set, or on any other grey system disc for any model, you will find the version of AHT it contains, if it contains any version. Unless that version is the same as your Mac requires, it won't work.

I want to run apple Hardware Test but can't find it on any CD's. I bought my iMac in 2009. I think it had 10.4 installed. It's not on my installation disk. Where can I find it?

I want to run Apple Hardware Text but can't find it on any CD's. I bought my iMac in 2009. It came with 10.4. Apple Hardware Test is not on the installation disk. Should I have it? Where can I find it? I"m now running 10.7.4.

The disc plainly state:
To use the AHT, hold down the D key as the computer starts up.
Works here. However, there was an issue with installing Lion that screwed this process up.
Mount disc 2, run this command in the Terminal app, OPTION-click & hold Finder's Dock icon, and select RELAUNCH:
defaults write com.apple.finder AppleShowAllFiles 1
That unhides all hidden files/folders.
Now, drill down to /"Applications Install\ Disc"/System/Library/CoreServices/ and drag the .diagnostics folder into your Lion boot volume's /System/Library/CoreServices/ folder. That might require you to authenticate to copy the folder into the CoreServices subfolder.
Run this command to hide the normally hidden files/folders and RELAUNCH the Finder again.
defaults write com.apple.finder AppleShowAllFiles 0
This should allow the machine to boot into AHT when restarting and holding down the D key.
If that doesn't do the trick, run this command in the Terminal app:
sudo chown -R root:wheel /System/Library/CoreServices/.diagnostics
At the Password: prompt, carefully type in your admin password, since nothing shows up on the screen, and hit the return key. Then, try another restart, holding down the D key.

Can anyone tell me what apple hardware test error code apple hardware 4MOT/4/40000002: Exhaust-1153 or 1209 means? I am running a MacBook Pro.

Can anyone tell me what apple hardware test error code apple hardware 4MOT/4/40000002: Exhaust-1153 or 1209 means? I am running a MacBook Pro

The motor on the exhaust fan has failed or is failing.

Error Code After Running Apple Hardware Test

I ran apple hardware test (I'm having problems where my computer freezes for like 10 seconds with the mouse being movable... but it happens very frequently. like once a minute. it's SOOO ANNOYING)
this is the error i got after running apple hardware test:
(it came out as a Mass Storage error... which is Hard Disk i guess)
**ERROR*CODE***ERROR*CODE**
2STF/8/3: S-ATA Bus 0-Master
**ERROR*CODE***ERROR*CODE**
Does anyone know what I can do to fix it. Apple Hardware Test only allows me to find the error and then restart or shut down... which is useless cause what is the error code supposed to mean. I've only got Apple 1 yr repair support left... so I cant call up Apple or anything. Does anyone know anything about this and what I could do to fix it!?
I know about this: http://www.apple.com/support/imac/repairextensionprogram/
I might go to the apple store, but I dont wanna make a trip out there for nothing.
Does anyone know what I can do or should I just take it to the apple store.

Actually, i just spent like 1 hr working with disk utility using the os x install disk and i think it finally worked. im so happy for myself! yay... i wouldnt accept no for an answer. Disk utility kept saying "oh first aid failed because it didnt exit right" or something... total garbage response... i kept pressing verify disk and then repair disk and then i did the verify permissions and repair permissions too... didnt really know what i was doing with the permissions... but it finally worked so thats all that mattered! yay... its back to normal!!

MacBook won't boot after trying to repair with Disk Utility. Cannot boot in Safe Mode. Just powers down after about 5 minutes. Apple Hardware Test says error 4SNS/1/40000001:IG0C-0.265 But I cannot find anything on the net about it. MacBook 4,1 Intel.

Hello Everyone,
I am in dire need of assistance I am hoping someone could provide. I have a MacBook 4,1 with Intel Core 2 Duo processor 4GB Ram. It is taking over 10 minutes to boot up past the gray apple screen when I turn it on. First I cleared the PRam (?) then I checked the disk using Disk Utility Verify, and it said the disk needed repairs. So I ran the disk repair and it said it was unable to fix the errors on the HD.
I did a little research and tried booting into the Single User mode, then running /sbin/fsck -fy. It said that it found errors but could not fix them. I ran it two more times as suggested and got the same result each time. I then tried rebooting and now instead of taking 10 minutes to boot up, it takes about 5 minutes on the gray apple screen and then just turns off. I started in Verbose mode to try to troubleshoot the error and it appears the last thing to come across the screen before power down is a message "Apple Yukon 2: RxRingSize <= 1024....etc".
I decided next I would run the Apple Hardware Tester. The test came back with an error code "4SNS/1/40000001:IG0C-0.265". I am very good at searching the web but I could not find any errors that had the IG0C or IGOC or any combination at the end, but plenty of 4SNS/1/40000000(1) errors with different endings. From what I can tell people are saying anything with 4SNS/1/4000000 is a logic board failure, but this computer was literally just booting this morning until I did the /sbin/fsck -fy.
Any suggestions are welcome and appreciated.
Thank you for your time.

You've a couple of issues .... when Disk Utility tells you it can't repair a drive, if the error is a soft error, like an invalid tree or node, Disk Warrior (or TechTool Pro) can handle it. However, if Disk Warrior (or TechTool Pro) can't handle it, you can erase and write zero's to the hard drive and restore to it, or you can buy a new hard drive. Sometimes running SMART Utility can provide additional insight into the health of the hard drive.
THe 4SNS error is a sensor error. You could install iStat Pro to see if something is indeed getting too hot or remaining room temp or less. You may need to take it into an Apple shop so they can use their thermal diagnostics to test and isolate it further.

Won't Boot to Apple Hardware Test or accept Boot Commands

Hi All,
I would appreciate some help with this issue, I am trying to boot up to the Apple Hardware Test on my Install Disk 1 that shipped with my MacBook Pro 2.4GHz Model #A1226 ordered new with 4 gigs of memory (around Aug. 2007). I am currently running 10.5.6 and the install disk of course contains the Tiger OS. I have nothing plugging into my computer, other than the Power Adapter. I have the proper install disk inserted in the computer and am holding down the "d" key on my built in keyboard throughout startup, but it will not go to the AHT. It simply boots to the normal login screen for Leopard. In fact the only boot commands that I see any visible or audible confirmation that it has taken effect is the option key, taking me to selecting a Startup Manager and holding down the Power Button gives me a tone from the internal speaker after a few seconds.
Below are what I have tried with seemingly no effect:
"d"
"c"
"t"
Option-Command-"p"-"r" (no beeps)
Command-"v"
Command-"s"
Shift (not sure I should see or hear any confirmation, I don't have any login items set right now so I can't tell if it has any effect)
I have not tried an of the networked drive boot commands as I don't have any networked drives
The only way I have been able to boot from either the optical drive or another disk is either holding down the option key during boot up or selecting the drive from the startup manager in system preferences.
I can't seem to access the AHT an in any way. The reason I am trying to access it is because I have had a few weird intermittent problems that I can't put my finger on and would like to be able to rule hardware out.
I also just replaced my HD with a WD 320 gig drive after my original drive failed due to a physical error. I just restored my data, and all seems to be running well after a permissions repair and a disk repair while booted up on my install disk.
The intermittent problems I was talking about are very vague and rare so I is difficult to describe them other that just a hunch that something is still a bit off. One is the display, every once in a while, showing what looks like a massive bar code or UPC code on my screen. This is not like the bands with soft edges that seem to be a well documented issue with the early MBP but transparent lines of alternating width and brightness with hard edges. Again it looks just like a UPC code transposed on my screen. The other items are random freezing of the OS or the mouse and the fact that my keyboard does not respond to any but a few boot commands. Again all the things are either rare and intermittent or do not come up in daily use of my machine. But when taken together, seem to add up to the conclusion there is still some issue present (at least in my mind).
To recap my specific questions relate to not being able to run the Apple Hardware Test and many of the boot commands having no effect. If you can shed light on the other items mentioned, great!
Thank you!

At a guess, I would think this error code has to do with the video artifacts you are experiencing. You might try reseating all the cables to the display. If the position of the screen makes a difference, there may be damage to a cable, particularly where it goes through the hinge.
Apple is the keeper of the error codes. If you have access to an Apple Store, you could probably ask about this.
Don't know about the other intermittent problems. Does an external keyboard work? If so, there's likely a problem with the internal, maybe even again, a cable or connection.
You could also try creating a new use account and see if the keyboard and mouse problems persist. If not, there could be some sort of software corruption in your usual account. Ditto with the freezing.
Good luck!

Apple hardware test won't run

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