Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail.

Hi
I got an e-mail stating that Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail, and that mine was one that may fail and to book an appointment with Genius to click here. So after making an appointment we then took out iMac to the shop affixing thirty minuets before appointment time and had to Waite until 12-45hrs. When we were told that we would have to leave the Mac with them for two to three days to replace the hard drive.
Can anyone advise, is this normal to make an appointment only to find that when you get to the Genius department  in the Apple shop they then say because of the amount of iMacs that have come in today it will take days to replace?

Hi mende1
Thanks for replying but when anyone makes an appointment surely the work should be carried out then not to be told to come back days later especially when you have traveled over one hundred and fifty miles to get to the shops. It may have been a free replacement but the cost of petrol for the journey comes to more than one hundred euros.

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      MacBook Pro (15-inch, Mid 2010) (Verified)
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      BANK 1/DIMM0
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      Wireless:  en1: 802.11 a/b/g/n
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      Color LCD 1440 x 900
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