Apple Has no information about my ID that I purchased Logic-Pro9 with. and they can not even send me an e-mail to reset my PW. t
i have a late 2006 20" imac and have been recording some covers and have been able to find canastas (solos). i made sacrifices to purchase apps with an ID for years. I left to colorado and found work at venues i had send my demos to. when i got back home my house had been broken into and much of my studio gear had been vandalized beyond repair. i did not have a firmware password set on my mac and the derelects stole and deleted work related information. i called the people at mac and they told me that they did not have any information that my ID was not on any of their files and had never even been created. today i created a new ID. How am i going to get back all the number of purchases i made especially Logic Pro 9 and the other apps back as they now have been upgraded when apple does not even have an ink mark from my old ID? i use a Focusrite 12 channel interface with a 6 channel xenyx with 48 phantom and since all my originals can't be number one's my Americana recordings have some very profound grooves. I am 53 yrs. old and play all the instruments except the bass lines. These phatos that destroyed many of my archives are muncho malo! i started on the kit in the 3rd grade and started playing behind some big names at 13. Over the years most all of the other basic instruments kept making it easier for me to survive at what ever the venue called for. i never gave up the music for the show. After a gratuitous 40 yrs. of dedication and 34 yrs. of a solid marriage. i am a loyal dog. i can only feel better if the folks at apple will allow me to redownload with my new ID to keep producing. IF not i will have to bow my way out of college since that is my only way i have been able to afford my out of district tuition.
Whew, so sorry to hear Jimmy.
Try Apple's Express Lane...
https://expresslane.apple.com/
If that doesn't work, call apple support, work your way upto Customer Relations.
Good Luck & eep us posted please.
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