Apple have agreed to replace my iphone, BUT I NEED HELP!
They said they would because it was the touch screen that stopped working, not because of any drops or damage or anything like that. They're going to bring me a new one next week, but i'm slightly worried about the condition of my phone.
A couple of months ago i smashed the screen and made the decision to repair it myself (which was very sucessful) i am aware that this breaks my warranty, but can they tell if the phone has been opened? surely if they had done the repair it would have had the the same effect on the insides?
As well as this, the little water damage detector on the bottom has turned red (but the one in the headphone jack is still clear) even though my phone has not experienced any water damage as far as i know, and if it has then that's certainly not what broke the phone.
Will they still replace my phone?
PLEASE HELP!!!
confusedddd wrote:
The thing is that they're delivering it to my house on monday, my sister will be here to exchange the phones, and if there's a problem i won't be there to explain etc.
There will not be anyone to explain it to. Apple does not personally deliver the device to your home, it is shipped via one of many carriers (depending on where in the world you are).
You've voided the warranty, you freely admit that.
You might get lucky and they simply over look it.
You might not get lucky and be charged the out of warranty price.
Only APPLE can make that decision.
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