Apple headphone controls only working intermittently

Hey,
I have a 6th generation Ipod nano and a pair of the apple in-ear headphones. The headphones work perfectly (tested with iphone)and when I bought them I was told by the guys in the apple shop that they should work fine. Sometimes they do work perfectly, can change volume, skip songs etc. Sometimes the volume control doesn't work with them and sometimes they don't work at all. I just want them to work all the time, obviously!
This is really annoying and I would really like it solved. Any help would be greatly appreciated.
Thanks

The 6th generation nano is buggy. I have replaced mine at the Apple store and continue to have the same issues with volume control, screen just goes blank and does not respond or it will not synch. I have just accepted the fact that this nano was not tested very thoroughly and keep getting it replaced.

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