APPLE HELP! I Lost Part of My Vacation - Photos and Videos are disappearing.
First my videos from my vacation last weekend disappeared. Then photos of my prescriptions taken 3 weeks ago are gone. Then pictures of my car disappeared. When I restored one of the car pictures came back but the other is gone. APPLE ARE YOU LISTENING? What do I do?
APPLE ARE YOU LISTENING? It seems not since I see a lot of this question and no answer.
Well, a program that looks at my backups told the whole story. At 10:49pm on July 30th icloud didn't backup my iphone, it erased data instead. Few photos and no videos survived. Everything after July 4th is gone. I will still go to the "genius" bar and see what they can do. Maybe there is something hidden. .II'
BTW...I'm not the only one. An IT friend is hearing this from others.
Similar Messages
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I just "successfully imported" over 300 vacation photos. It asked me if I wanted to delete them from my camera and I said yes. I've done this hundreds of times over the past several years. Afterwards, I got sidetracked looking in another photo event and then did something on my phone (unrelated) when I noticed my screen went black. I figured I needed to charge my laptop, so I got the cord and plugged it in. After restarting, I went back into iPhoto and under my events there is a thumbnail for each day from vacation, but a generic black and white picture of a palm tree and no pictures in any of the events. My last import is of the pictures I loaded before this batch. I've looked everywhere and can't find them! This has never happened before! Is there any way to find the photos and restore them to iPhoto?
Thank you so much if you can help!!!a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
You Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
LN -
What can I do to get any lost songs or photo's back caused by installing the new ios5 software?
Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s). Apple only retaines the latest backup unless you restor from a backup and that one is also kept.
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I was quite angered last night when I posted the first time, so lets try this again:
Here is my setup: I have adobe Revel on my Mac and iOS devices and it has worked quite well to be honest until I recently realized my photos and videos are basically trapped within the software. There is no way (that I am aware) to export all photos/videos or any kind of tool to pull the raw data out of the app and put it into say iPhoto or Lightroom.
Since I am not a fan of this sort of lock-in, (something I despise and encourage companies never to do), I am sadly going to cancel my Revel account once I get this sorted and store my photos elsewhere. This is a huge missed opportunity for Adobe, as the money is not an issue - its simply that the quality of service I need just doesn't seem to be there for this product.
So here is what I am trying to achieve: I simply want every one of my photos and videos to store on my hard drive like the old days. I don't care about folders or hirarcy or any kind of organization - I can do that with the metadata later. I simply want all of my things.
My hang up is in that I have already tried methods like "Show package contents" in the photos/adobe revel route and that works to an extent, but is incredibly cumbersome as I have to sift through all of the many folders. If that were the worst of it, I might be ok. But what is truly alarming and making this difficult is that I don't know where on earth the videos in Revel are actually stored. They show up in the application and I could export them one by one but I literally have hundreds. I can't find the actual files on my Mac anywhere.
Is there anyone at all who can help with this? The goal is to make this transition fairly easy and I feel that Adobe has very intentionally made it very difficult to consider leaving. I spend >$50/month on Adobe services and I am a little in shock this application seems so poorly designed for anything other than just dropping your photos into it. Please, please help if you can. I would be so grateful as Adobe customer service doesn't seem to know or care much about supporting this product.Hi KDT
Yeah. I agree, if you are used to a situation where "it's on the cloud AND synced down to your hard disk where you can get it" Revel is not exactly that. There were legacy decisions behind that - most not as sinister as you might think but I won't bore you with those details. AND yes you are correct. We currently don't have any way for you to wholesale download everything at once. So you aren't missing anything. Until we provide that mechanism I can provide some guidance.
I'm going to assume you have the current version of Revel on your Mac which is 2.0.
The easiest thing for you to do will be to export your files manually. You can actually select a range of files and export. So it's not a one by one thing.
You'll have to decide how best to perform the selection based on your photography habits. If you tend to take batches of files surrounding specific dates. You could do it by date. In the date view (In the applications upper right "Showing: Dates"). If you look at the end of a date row you'll see a small grid. If you click that grid you are taking into a grid view of just that date. If you select all and file>export you'll export the contents of that date.
The other option is remaining in Grid view (In the applications upper right "Showing:Grid") and perform a shift+selection where you select your first file, move down the desired range and while holding shift you select a second file (standard multi-select stuff).
One thing to keep in mind as you do this. You'll notice when you export you can export original or 'current version'. Export original does just that. Exports unedited original versions of your images as they were uploaded to us. When you export the current version of an image we'll export a rendition of the edited image. This "current version" image is not the original and in most cases will be a rendition that is not the same size as the original. So keep that in mind as you proceed.
Not ideal, I fully realize, but I do hope it gets you closer to having your images back on your hard disk as you desire.
As for your subscription. Assure you have checked your iOS Appstore subscription settings and set Revel to not auto-renew. Unfortunately for a pro-rated refund on the subscription balance you no longer desire you'll need to work with Apple as they hold the purse strings for Appstore purchases. Refunds haven't been a problem in the past so you should have no issue.
Hope this helps.
Jason -
Can I retrieve my deleted photos and videos somehow? I deleted my photos from my iphone thinking they would be on my ipad. Now all of my photos and videos are gone some one please help.
Hello queen cash
If you have a back up either in iTunes or in iCloud before you deleted the pictures, then you can restore that back up back on your iPhone. Also note you will not have anything that you have currently on your iPhone, as it will remove the current data and put what the back up had on it. If you where using iCloud and using Photo Stream, make sure you are on Wi-Fi and have closed out the Camera app as it will prevent it from uploading the photos.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
-Norm G. -
HT1349 lost all my photos and videos
hello
i've restarted my iphone and i lost all my photos and videos unfortunatly
i do not have backup for it
please could you help me
i looking forward to hearing about it as soon as possible
thank youIf your photos and videos are gone and there's no backup, then there's not much you can do.
Next time, be more careful. Upload photos and videos to your computer as soon as possible after taking them so they can be stored and archived safely on the computer -
I took some photos and video at a friends wedding and I cloud backup was on, unfortunately my i phone reset itself and I cannot locate the photos on the i phone or i cloud backup, can you help. Thanks
If the photos and video are not on the phone or in a backup, then there isn't anything you can do.
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can anyone help me in iphone mobile, i had lost my data in phone, because i restore my phone without backup, how can i get my old data, i lost my photos and videos... help me
Sorry Raj,
If you did not back up your information, and you have now restored your phone, then your information is not recoverable.
Sorry,
GB -
I try to restore my iPhone last week but I find out that I had lost/missing a lots of photos and messages that I perviously took and send. can iCloud help mr on this?
me too
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I have an Apple I Phone 4S which is great but, can someone help me how to get the photos and videos to my PC which runs on MS XP. I would like to be able to edit and copy photos and videos to a DVD.
Connect your iPhone to your computer. Tp your pc should recognize your iPhone as a camera. Use what ever application you have on the pc to transfer files from a camera to your computer.
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My pictures and videos are shown correctly in my phone and when I play videos in itunes they are upright, but the location they are saved on my computer they are side ways. There has got to be a setting somewhere to fix this. Please help.
Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go. -
Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!
Are the files in www.icloud.com (use your computer to check).
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Recover lost photos and videos after 7.1.1 upgrade fail
Hi,
I updated my Ipad mini this morning to 7.1.1, and after it failed to update, I tried to install again, after which it went into recovery mode. It looks like the last successful cloud backup was 6 months ago, so I have lost 6 months of photos and videos of my young baby.
Photo stream was turned on, so my question is - can I recover the lost photos/videos from photostream somehow?
Some feedback for Apple: fix your upgrade process, and if there is even an outside possibility that it will remove all my photos and videos as part of the update, make doing a full backup before the update mandatory.
Thanks,
Craig
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Host>Texas Mac Man wrote:
iPad Photo Recovery: How to Recover Deleted Photos
http://www.iskysoft.com/iphone-data-recovery-mac/ipad-photo-recovery.html
How to Restore Lost or Deleted Files from iPad
http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
How to Recover Deleted Files from iPad
http://www.kvisoft.com/tutorials/recover-deleted-files-from-ipad.html
iSkysoft Free iPhone Data Recovery
http://www.iskysoft.com/iphone-data-recovery/
Recover iPhone/iPad/iPod touch lost data, Free.
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Cheers, Tom
Thanks for this! I've found and saved the file as you explained, and I've downloaded the software, however I can't see how I upload teh file into touchcopy - can you help? I've tried right clicking on the file, open with and choose touchcopy, but it just keeps looking for my iphone. Thanks! -
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
You may need to prepare yourself for a "World of Hurt" from your wife...
Since the average 0.9 megapixel JPEG photo file of normal graphic complexity stored at a high quality compression setting is 125-135 KBs in size, I would have to assume any QT video files you created of more than a fraction of a second in duration were most likely saved as "reference" files to only be 50-150 KBs. Basically, a reference file is q QT (MOV) file that tells a video player how to play data that is still stored in its original source file container(s). For instance, you could trim and merge a number of files together and save the result as a "reference" file that takes up very little room on your hard drive. Or, you could post fles to a server and create a "reference" file that is small enough to be sent as an email attachment that plays the uploaded data on someone else's computer as long as they are connected to the Internet. Unfortunately, for these reference files to work, all of the resources referenced within the file must continue to exist in their proper locations in order to be found and played by the reference. Since you did not indicate what "but they won't play" really means here or how you actually "moved" your iPhoto library files to the external drive, I can only make some "educated guesses" at this point. (BTW: for future reference, iPhoto has a built-in function that allows you to copy your library to one or more back-up locations and then connect to them by default when iPhoto opens or switch source libraries at will within the opened application.)
If you created reference files and saved them to an external drive, you should be getting an error message telling you the app needs to know where the source files are located so the reference file can re-connect to the resource data. If the original files were also saved, then simple navigate to the source files in oder to tell the app where they are now located. If the source files were deleted as part of the reformatting process, then you are up the proverbial creek whithout a paddle with little or no hope of doing anything about this issue. (I.e., reformatting and then re-installing a system drive usually means you would have little hope of recovering the specific "lost" data you want as there is always a good chance that some of the data segments were overwritten during the process.) -
My Photos application was left open last night to rebuild my library after I tried to delete 13 photos. I guess 13 really is an unlucky number, because when I tried to look at my photos this morning, all except one of my imported photos had disappeared and it had deleted over 2000 of the photos and videos on my Camera Roll. I lost memories and I need them back. Please help me restore these photos and videos. Please don't say that I should sync to my PC and right click and restore backup because the Apple backup function didn't work any of the occasions that I attempted to use it. So, please just help me get my memories back. I need help as soon as possible. This always happens to me.
try this utility : http://www.iphonebackupextractor.com/
extracts the photos with this tool on your PC, then add these photo with itunes (not in camera roll but in a dedicated folder) : so you will have a permanent backup for your pics.
fred
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