Apple Help Line Doesn't Want to Know
Phoned the Apple Help and Technical Supportline - All they want is £35 to sort the problem / they let you hang on for ages and are not really interested -
We have to take the money as it could be a number of things and probably is your computer!!!!!! Yeah! Yeah ! so whay was it working spot - on until I downloaded version 7.0.2!!!!
Eventually they spoke with me - took me through checking folders and various 'previous itunes folders' to no avail - they seem completely lost as to what to do and after spending £5 on the technical support I was and they were none the wiser!!!! They did how offer to call me back - just waiting on the call now - reckon lost about 350 - 500 tunes so far - thank goodness I have the 'real cd's
Will let you know what's happening or not in part 2!!
Having the same problems - contact BBC Watchdog via their website www.BBC.co.uk/watchdog - It might make Apple think that they really do have a problem.
Hi MJ - Got the problem fixed by deleting everything! so need to go back and re-load iTunes with all by cd's again - Apple say they are unaware of any problems with 7.0.2 version of iTunes - so I told them to look on their own Apple website discussion forum!
If I get problems - I'll get in touch with you - rather than Apple Technical Support!
Cheers
AB
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