Apple i5 Data Usage

I have two i5's on my plan and one Droid. For the past two months my i5 Data usage has gone through the roof. I have spoken with tech support and they have walked my through all of the typical data burners and turned them all off. The i5's are burning 10x the usage of the Droid in the same environment. Is anyone else having this problem?

Go to http://www.apple.com and check their community help forum. There is a fix I believe for the data leak.
Some have posted you have to turn off iCloud to stop the leak. Additionally although a pain you can turn off cellular data when on wifi, and place the device in airplane mode when on wifi. There may be other solutions at the Apple site.
Good Luck

Similar Messages

  • Data usage when streaming from iTunes library to Apple TV?

    I'm trying to manage my GB data usage through my ISP and was curious if, while streaming between my iTunes library and Apple TV television shows I have previously downloaded, is that using any data whatsoever? I know I used data to actually download the show initially, but once its just sitting in my library, and I call it up from my Apple TV later and start playing it, is there data usage going on?  Thanks!

    Home sharing and AirPlay don't use any data, they are done over the local network. It will then depend on the source. If any content in your iTunes library has a cloud icon then it will be streamed, if it resides on your hard drive then there is no internet connection required apart from iTunes purchases (pinging server for verification)

  • I am receiving bills from my carrier with very high data usage. I read books from apple store. Do ibooks use gb once purchased?

    I am receiving bills from my carrier with very high data usage. I read books from apple store. Do ibooks use gb once purchased?

    To reduce data usage, you should put iPad on Aeroplane Mode to stop all background activities when not using iPad.
    Message was edited by: Diavonex

  • Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

    I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
    The characterstics are as follows:
    All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
    This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
    One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
    Mysterious data use happens even while connected to wifi.
    Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
    The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
    The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
    The logs clearly show these usages are not due to human interaction. It is a program.
    If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
    Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
    This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
    So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
    Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
    I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
    The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
    Thanks for your time

    Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
    A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
    I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
    What is using data, unsolicited, every 6 hours?
    Why does it change?
    Why does it only happen on the iPhone 5 series and not the 4?
    Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
    I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

  • Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

    3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month.  30 seconds later, she got another one saying that she had used 100%.  Granted, her data plan is small, 200 MB.  But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb.  This month she got to 380 mb before we were able to shut off her cell data.  Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
    We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi.  We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone.  In case anyone is wondering about her iPhone 5 being one in the recall, it is.  I took it in and had it tested.  Apple says the battery is fine.  It does hold a charge well.  When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
    Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s.  Sure enough, I've seen similar results.  With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours.  Of that total, 479 MB was used for Documents & Sync.  I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
    The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
    At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit.  I don't think AT&T even offers one that big anymore.  I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
    Any ideas would be greatly appreciated.  Thanks in advance for your shared insights.

    Hey this is Brian, bjmcmurry, under a different user ID.  If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
    Anyway, let me be as brief as I can.  After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain.  I believe I have a reasonable explanation of the problem, an iOS logic bug.
    I had everything under my control clamped down on the test phone to minimize data usage.  Also, I was forcing all data usage to use the cell towers.  I determined that I was burning at least 11 to 13 Mb per hour doing nothing important.  I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID. 
    The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS.  One was a iPhone 5 and the other was a 5s.
    Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
    After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
    I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive.  I got the battery replaced, thanks for that. 
    Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing.  Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem.  He eventually figured it out, this was not a user error or broken hardware.  We surmised that the reason I was sent to him was to verify and document that there was a problem.  I clearly had a problem.  After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor.  So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
    My primary frustration is that this should have been escalated to software engineering right away.  My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue.  Diagnosis of this type of problem is well beyond the Genius’ knowledge and job.  The Genius did a very good job doing what he could within the scope of his job.  He just couldn’t solve this problem and had no one within Apple to which he had access for help.
    However, that initial consult with the engineer was a bit feeble.  Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach.  Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.'  Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition.  The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID.  Duh, been there!!!
    Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient.  Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
    Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain.  Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password.  Afterward, my cell data usage seemed to drop dramatically.
    I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring.  We'd talk then and I would have results to report.  She agreed. 
    Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day.  Am I happy that the excessive Cell Data usage has stopped?  You bet!  But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem.  As I use to say to my employees, that is not the ‘Macintosh Way.’  And, rebooting the the 'Microsoft Way.'
    When I reported my findings to the Analyst, we both concluded that data usage was back to normal.  She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem.  Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do.  All reasonable tasks.  But clearly, the engineer hadn't even ready the notes on the case before responding.  And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
    My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle.  The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password.  If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
    Anyway, I hope this helps you.

  • Any way to determine which app is causing a spike in my data usage, I've gone over my monthly limit?

    In 2 separate 2 hour periods, my phone went through 500MB of data each period - pushing me close to my monthly limit on Verizon. I turned off Cellular Data completely, and have been trying to figure out what app is doing it.  It seems to be something that happens quite suddenly, as I've noticed that the phone gets really hot.  And no, I'm not streaming video, I don't have iTunes match, or any of those obvious issues.
    So, I've downloaded Dataman, My Data Manager, and Onavo, but unfortunately, none of them allow you to see which apps are doing the data hogging. My Data Manager does allow me to see data usage on WiFi (the other 2 don't, assuming that all you care about is cellular data)....and it at least confirmed for me what I thought.....After a day of minimal data use, I suddenly had a spike of almost 20GB of data use in 1 hour.  Yes, you heard it 20GB!!!!  It's as if my entire iTunes music library was being downloaded (and no I don't have iTunes wifi sync enabled, and besides, I had just previously synced via USB, so there was nothing new to sync).
    My guess is this is related to this:
    http://www.guardian.co.uk/technology/2012/oct/17/iphone-5-iphone
    Apple needs to figure this out -- Verizone needs to compensate all of us -- 
    But in the meantime, does anyone have any ideas on how to figure out what apps/services are using the data?

        GV2,
    I'm glad Mrhelper was able to shed some light on this for you! In iPhones, the amount of data you're seeing under each app is for the "Current Period." Just above that list you'll see info about the Current Period and Current Period Roaming. This is just an overall snapshot of total data usage for that period of time. The Current Period does not reset on its own, so it will be counting everything from the last time you reset it through now. You can reset it by scrolling to the bottom and tapping on "Reset Statistics."
    So, for example, if you reset your statistics 3 days ago and then there's 1GB used under App Store you'll know that over the last 3 days 1 GB of data has been used for the App Store.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • Iphone 5 - anyone having huge cellular data usage problem on ATT

    I upgraded from Iphone 3g to Iphone 5. Over a period of last year, My average monthly data usage is approx 400MB (total less than 5GB in a year). AT&T is reporting that my Iphone 5 data usage crossed 6GB in a 3 day period . I called AT&T and have to listen to LTE, Iphone 5 and Multiple app running in background  non-sense as an explanation for 6GB data usage over a 3 day period. My Itune and app store does not download over cellular network. Even though Iphone 5 automatically creates an Icloud account during initial setup, I am not connected to Icloud on Iphone and never even logged on to Icloud account. IOS 6 setting for sending data diagnostic over cellular network is set to no.
    I feel this is same bug which Verizon user are reporting and ATT is not commenting on it till now. How can I consume over 6GB worth of data over a 3 day period which is more than my total data usage for a year. That is equivalent of streaming hd video (approx 300 MB per hour) for 20 hours.
    CNN link to Iphone 5 data bug story
    http://money.cnn.com/2012/10/01/technology/iphone-​5-data-overage/index.html
    Anyone is having similiar problems?

    There have been lots of discussions about this particular topic
    https://discussions.apple.com/message/19398807#19398807
    https://discussions.apple.com/message/19780554#19780554
    https://discussions.apple.com/message/19802173#19802173
    and the list goes on.
    Apple has zero control over what AT&T does in regards to their plans for data, their charges for data, or anything to do with their service that you pay for every month

  • Data usage scam?  Really upset customer seeking help!

    I have been a long time customer with Verizon. Our data usage has become unmanageable!. We have 5 iphones on our family share plan.  We began with 10 GB after upgrading one of our phones & being talked into the family share plan by the in-store salesperson!  We had the unlimited plan on all lines until then!  This is where the trouble started.  Each month our data has increased when we've made no changes to how we use our phones.  Each time I increase our limit our usage always goes up!  We have high speed wireless at home and all use it when at home.  We also use Wifi at work.  Our kids are in school all day so their usage wouldn't increase drastically.
    We are now up to 16 GB.  Two of the lines doubled in recent months.  I've called Verizon on 2 occasions and spend at least 30-45 minutes on the phone talking with either a Verizon rep or an Apple rep to help determine what the problem is.  I honestly believe Verizon is ripping us off!  This last time I put what I had learned about data usage to a test using 3 of our 5 phones.  I went the cellular data and turned off all apps.  I left on the main cellular data so the statistics data would still show.  I made sure all apps were closed in the background.  I turned off all notifications and turned off all email accounts from checking for mail.  I shut down location services also. This should have completely shut down data usage on each phone while they weren't being used.  I cleared the data usage statistics on each phone and went to the home screen on each phone. (I took screen shots of each step on all phones for evidence)  I waited 5 minutes to go in and check the statistics for data usage on each phone.  Guess what I found?  Data usage on all 3 phones when nothing was being used!!!  After investigating further, I found out the data usage on all phones was under "System Services"  When I asked the customer service rep on my last call about this, she offered to give me a credit for usage but would not tell me what the credit would be for or how the phones were using System Services when all data was supposed to be restricted.  What a scam - I'm paying $450+ a month now for 5 lines and am stuck with contracts on all of them. It is enough to make anyone mad.  Has anyone experienced this and if so, can you provide any help on how to fix this?

    micgunn2
    You should check your usage on each device to see what may be using data. This can be done via Settings > Cellular > (Optional) System Services.
    When you start a new billing cycle, you can reset your usage on each device to account for your usage via Settings > Cellular > Reset Statistics. It's recommended that you setup a reminder via your Calendar to Reset Statistics on the beginning of each billing cycle.
    Lastly, there was an issue at one point causing the iPhone (while sleeping) to drop the WiFi connection and default back to the cellular connection. That has since been addressed via an update, but you want to keep each device up-to-date otherwise. [ iOS: Updating your carrier settings ]

  • Data usage skyrocketing and I can't figure out why

    I've been watching my AT&T data usage recently. I have the original iPhone and had expected to replace it this year. That will apparently cause me to lose the unlimited data plan, as per AT&T's latest announcement.
    For some reason my usage, which used to run about 70-100MB/month, is getting towards the 1 GB level and climbing. Last month it was 770 MB. My bill details only show data "out," nothing "in." Most nights around 2:30 a.m there is a lot of activity, anywhere from 60KB to 80,000KB At that time the phone is asleep (as I am) and charging -- but not connected to a computer.
    I've turned off Push email (which disables "find my Phone.") I have all app notifications turned off. My phone does not have GPS. I have wi-fi at home, but a lot of data transfers seem to be at times during the day when I believe I am connected via wi-fi. Except for the occasional App Store purchase on the fly, I download from iTunes to my Mac and sync with USB cable.
    I do have 4 email accounts besides MobileMe and I retrieve mail manually to save battery life.
    With the 2G iPhone on Edge, I cannot do streaming video and other things that I would want to do with a more capable phone. I am paying $99/year for MobileMe and have been advised to cripple it. AT&T customer support suggested that apps are the problem, but gave me no guidance on figuring out which apps might be the culprit(s). My understanding is that the iPhone doesn't allow apps to run in the background. I know Apple doesn't update without permission. I am not subscribed to any AT&T services that I know about.
    I just want to understand how this all works. If there are some apps that are misbehaving, how do I figure out which ones? I do not want to get an expensive new iPhone and find out I can't afford to enjoy it.
    I have restored the phone to factory settings twice in the past four months on advice from Apple.
    Does anyone have any thoughts on this?

    ksujeff99 wrote:
    I have the exact same issue, as do some other people at the end of this macrumors thread. http://forums.macrumors.com/showthread.php?t=576888
    I have MobileMe and 3 other email accounts but I don't think that's the issue. My 3GS is consistently doing accessing the 3G network middle of the night when I have a full WiFi signal from my home network. There is no reason that I should have any data activity during this time.
    A Mac Genius told me that when the iPhone goes to sleep, wi-fi is disconnected. This means the phone is then on the cellular network. In my mind that is a design flaw. The phone goes to sleep to reduce energy usage, but the cell network uses more energy than wi-fi. That's a separate question from the data use issue, which is relevant for several reasons: cost, user control and privacy.

  • Weather App Affecting my Data Usage

    Hi Community,
    Back in October 2013 when I changed my IPhone from a 4S to a 5S I had to go from an “Unlimited” plan to Tiered plan.  I went to a tiered planned capped at 2 GB per billing cycle.  This didn’t bother me because I would never use all of my allocated data and I usually came in way under 2gb’s
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    I took my phone into the store and luckily the manager had the same issue on his IPad.  He replaced the Sim Card and reset the settings on my phone and credited my account $20 to pay for the extra usage.   Really great customer service!!!
    Monitoring my data usage, I noticed that my phone would incrementally use the data plan even while on my wifi.    It would only do it in 8 hour increments, I was led to a previous post via Google (on the apple forums) and I found that the culprit may that I had set up my phone to automatically send diagnostic data.  
    I shut this feature off, being nosy I looked at the data that was being sent and noticed two odd diagnostic reports titled: Weather_2013_11.08_17:55 and Weather +Stacks 11/10 20:37:47.
    The latter (Weather +Stacks 11/10 20:37:47.) diagnostic report I can only assume was informing me that the weather app stayed opened beyond its allocated time.  Which prevented the phone from sleeping so it the OS finally crashed the crashed the program. 
    Also I assume that the report was informing me that informed me in the app it had stayed connected to the weather server for 66,447 seconds, which is about 18.45 hours and used 1147387904 bytes of data or just over 1 GB of usage…. 
    Now I’m not saying that these separate instances are related, but the interesting thing 11/10 I was shown according to VZW that I had amassed 66.51 MB’s.
    I am wondering if anyone else has seen this correlation.  I have attached screenshots to clarify any confusing parts of the story.   there are three pics, so scroll all the way down

    Settings > Cellular only counts cellular data.  I can verify that because I'm on AT&T and that carrier offers a service whereby you can telephone *DATA and receive a text message from them telling your month-to-date cellular data usage.  I can compare that number to what I see in Settings > Cellular and the two are pretty well equivalent.
    Again, I do a Settings > Cellular > Reset Statistics at the end of every billing month.
    UPDATE - I said "month-to-date cellular data usage" above.  I should have said "billing period to date."
    Message was edited by: sberman

  • IPhone 5 excessive data usage problem (carrier-AT&T)--any resolutions?

    I got an iPhone 5 in June of 2013, and the billing period after I got it, I went over my data usage for the first time ever (I have been an iPhone user since 2010). I thought that it was just because I had been working out at a camp that got poor reception and had been using as much as I always did. However, in the subsequent months, I have racked up data overage charges every month, and since October, it's been several gigs over my plan. I have a 4gb plan with AT&T that I share with my parents (I am a college student), and they don't use hardly any data. As I am a nineteen-year-old, I admit that I do spend a lot of time on the Internet and use a lot of social media (Facebook, Twitter, Instagram, Vine, Snapchat, etc.), and I have always used a lot more data than my parents, but I don't think I'm doing much more than I did when I still had the iPhone 4 and 4s. I haven't gotten a chance to call AT&T yet to see what they have to say about it, and, unfortunately, my school is in the middle of nowhere and my hometown doesn't have an Apple store anywhere near it so I don't think I'll be able to get to a genius bar any time soon, but I've done a little research and found some threads here that mention problems with the iPhone 5 and data usage. Most of these threads seem to be related to Verizon or are from iOS 6 (and my phone is updated to iOS 7.0.4, which is the latest update at this date), and I wondered if it was still a problem for people.
    In the past few minutes, I have done the following to the phone:
    Turned off Cellular Data
    Turned off iCloud Backup
    Turned off Cellular Data for all unnecessary apps
    Turned off Location Services for all unnecessary apps
    Turned off Notifications for all unnecessary apps
    Changed all email accounts to manual
    Turned off Diagnostics and Usage sending
    Turned off Ad Tracking
    Turned off Documents and Data
    Now, not to sound spoiled, but I think this is both tedious and a pain in the rear end. It seems to me like it's just treating the symptoms rather than the disease itself, so to speak. I feel that for the money we pay for what is essentially a handheld computer with phone capabilities, I should be able to use it as such. When I've turned off Cellular Data in the past to remedy this problem, I notice that I don't receive texts from a lot of people, which is really frustrating, because I feel like I basically just have a glorified iPod. If I had wanted an iPod, I would have bought an iPod. So, basically, has anyone experienced this problem recently/found a solution that actually fixes the problem rather than just masking it? I feel bad about the overage charges and am very annoyed with the fact that my old iPhone seemed to work better than this new one, and that I can't seem to find much evidence of either Apple or AT&T making much of an effort to acknowledge or fix this expensive problem. My phone reports that my cellular data usage for the current period (which ends on February 11, and it is currently January 28) is 21 GB, and I find it very hard to believe this to be true.
    I'm about to reset my phone and see if that does anything, but I would really appreciate it if someone could help me out here.
    Thanks.

    I'm not trying to minimize your issues, but I have an iPhone 5S and find that I have not had these types of problems on AT&T. I'm wonding if something has gotten stuck in a loop that is continually trying to use data. If you make a good backup of your phone, try restoring it as new, and do not add anything to the phone right away. Let the device run like this for a little while and see what kind of usage you have. You report you phone is showing usage of 21GB. Did you rese this setting on the phone to begin at your billing period? The reason I ask this is some people believe this setting resets on its own with your billing period, it does not. This has to be manually reset by the user, so it might not be that accurate depending on the last time that you reset it.
    If the phone seems to not use so much extra data during the period the device does not have extra apps on it, then try restoring from your backup and see what happens. If this increases your data usage quite fast again, then there is probably something corrupt in the backup that is causing this issue.

  • What is the data usage for ipad mini on stand by when connected to WIFI?

    We connected 34 ipad mini's for yacht WIFI network that has internet access. Now data usage is 1GB/h higher for the all connections than before.
    None of the ipad's are used for internet. My question is what is the data usage when ipad is is standby usage and how I can stop is downloading/uploading.
    This slows down internet for rest of the users in same network.
    Please help.

    Check out this Apple article -> Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    It'll walk you through uninstalling iTunes and the other Apple software.

  • My data usage on my Iphone 4s has skyrocketed in the last month, although I am connected to wifi 90% of my day.

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    2. Press and hold the Sleep/Wake button until the Apple logo appears.
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    http://support.apple.com/kb/HT4146
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