Apple iCloud account

Good evening,
since 2 weeks ago I've not had the possibility to log-in into my Apple iCloud account. I thougth I've forgotten my password, but it isn't because the password I entered works. So when I try to log-in to iCloud from the official site, it appears a message which says: your iCloud account was disabled for security, restore your password using iForgot. So I can imagine that the password is correct becouse for some services on my iPhone the password works. The problem is that when I try to restore my password using iForgot, the eMail isn't sent in no other mine eMail adress and i coudln't remember the answer to the security question. I don't know how to do. Waiting for the community support, thank you.

Call AppleCare and try to get in contact with Account Security. 1-800-275-2273
You'll need to verify your information, but they can help you out with that.

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Hello that is able to separate an apple icloud account My IMEI. I buy a Used iphone ios 7.1.1 5c but after restore it asks me iCloud account.I have no contact with the seller. thank you for your reply.

Hello
that is able to separate an apple icloud account My IMEI *******.
I buy a Used iphone 5c ios 7.1.1 but after restore it asks me iCloud account.
I have no contact with the seller.
thank you for your reply
<Edited by Host>

The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards.

HT201342 Hello, I have an Apple-iCloud account and have used one e-Mail address with that account. I want to add another address for my wife. How do I do it? Thanks

Hello, I have an Apple-iCloud account and have used one e-Mail address. I would like to add another address for my wife on same account. How do I do it?

Hey there Raul,
It sounds like you have an iCloud account, and want to create one for your wife using the same iCloud account. You can do this with an iCloud Alias, and this article will help you do that. Keep in mind that any and all purchases made with the alias will not be transferrable or merged with another account if she wants to have her own account down the road.
iCloud: Create or change email aliases
http://support.apple.com/kb/PH2622
Thank you for using Apple Support Communities.
All the best,
Sterling

I got an email saying my apple icloud account was recently cancelled..

I got an email saying my apple icloud account was recently cancelled, but I didnt do anything to cancel or change it. Since then computer is running slower and my internet is not working. what could be wrong with it?
Please help!

It is more than likely a phishing scam to trick you to submit personal information .
If you clicked on anything in the email and submitted any information, I strongly suggest you log into your Apple ID account and change your passwords.
If you did nothing, good, and delete the email.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

Apple/iCloud account termination warning

I have been contacted by "Your Apple Care Team" with a notification that my Apple and iCloud account has expired. I do not remember being notified by this before. Seems like spam. Any knowledge of this out there?

It's spam; your ID and account will not expire. Genuine emails from Apple are addressed to you by name, not 'Dear Customer' or similar, and come from the apple.com domain. Your email probably comes from some other domain (even if it contains the text 'apple' it's still not an apple domain) and if you hover over the link (don't click it) you will see it's to a non-Apple URL. They are trying to gain access to your account.
If you want to change your password or make other adjustments always go directly to http://appleid.apple.com . If there is a problem with your account (which is unlikely) contact Support directly.
You can report the spam to Apple by forwarding it as an email attachment to [email protected]

Why is Earthlink blocking Email from my Apple iCloud Account?

There is no section for Apple Mail, so posting here.
Anyone else noticing that Earthlink isn't accepting mail from the Apple SMTP servers?
Getting the following mesage:
smtp;550 IP 17.158.236.236 is blocked by EarthLink.

It is more than likely a phishing scam to trick you to submit personal information .
If you clicked on anything in the email and submitted any information, I strongly suggest you log into your Apple ID account and change your passwords.
If you did nothing, good, and delete the email.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

How to remove credit card from Apple iCloud account

I cannot seem to remove my credit card info and it's not one of in good use anymore. But every time I try to install an app it redirects me to login page for payment info page with a "billing" problem due to old credit card on there.

Hey Slant121,
Thanks for the question. I understand you are experiencing issues with the payment information on your account. You should have the option of “None”, however if you do not have this option, please see the following article:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
Thanks,
Matt M.

How do I delete an Apple iCloud account from my iPhone without password, security questions, or email?

For some reason, an old iD is stuck on my phone. My iPhone 4s is nearly filled with documents and data, to the point where I cannot take pictures, and I can't reset it without using this old iD. I don't know why this is now popping up instead of the one I am registered with. I gained access to the old email the iD is under, but none of the iTunes emails are coming in so I assume it is set up under a different email. For the security question of birthdays, I tried every household member's birthday, and none worked. I have tried the password we used on that account when it was active, along with every other possiblility. I don't know what to do anymore and I have very limited use of my phone if I don't get this sorted out and deleted from my phone.
Thank you for any help!

Not without password.

How do I make one (and only one) device use my Apple ID and iCloud account?

How do I make one (and only one) device use my Apple ID and iCloud account? I currently have an iPad mini, iPhone 5, and MacBook pro attached to my apple accounts, but I want only my iPhone 5 to be assosiated with either one. Whenever I use any of the three devices, I get a notification on the other two telling me that these devices are now using these accounts from these services, etc. and I want these notifications to stop, along with the devices using to them. How do I do this? I completely reset the iPad mini so I don't know how I'm still getting notifications from it, and I deleted and signed of of all of my accounts everywhere I could find on my Mac. So, to restate exactly what I want to do, I want ONLY my iPhone 5 to use ANY of my Apple/iCloud accounts and ONLY it can receive emails, iMessages, and FaceTime calls. Thanks!

If you want to disconect your Mac from iCloud, go to System Preferences>iCloud and click Sign Out. If you only want to stop using iCloud email, just uncheck Mail. To stop iMessage, open the Messages app, go to Messages>Preferences, click the Accounts tab, click your iCoud ID on the left-hand side, then to the right click Sign Out. To stop FaceTime, open the FaceTime app, then click "Apple ID" then click Sign Out.
On your iPad, go to Settings>iCloud and tap Delete Account (or if you only want to stop using iCloud email, turn Mail off). For FaceTime, go to Settings>FaceTime, tap the ID and sign out. For iMessage, go to Settings>Messages>Send & Receive, tap the ID and sign out.

I cannot verify my icloud account because I have no verification email. Any ideas Apple customers - as Apple can't be bothered to assist?

I have an Apple 2 with IOS 6.
Because I have this I have Apple icloud. I have an Apple ID, I have an Apple password. They work. But I can't verify my Apple icloud account because the software has not sent me a verification email! I only have one email account and one Apple ID. There is NOT (contrary to Apple trouble shooting pages) any way to get this email sent again!
So I can't get the icloud verified.
It seems incredible that I can get no help from the manufacturer or retailer here and instead have to resort to asking members of the same neglected bunch of Apple 'customers' for help but if any of you can I'd appreciate it. In the meantime, note to self 'NEVER buy Apple again. They treat their customers with disdane.

i just went thru this hassle in the past hour..luckily that's all it took me to get it set eventually. i read some of the comments here to get ideas (i even considered creating a new account, as "comcast" had suggested). honestly, i'm not even sure what i did exactly to make it work. i logged in to my itunes account and i was notified that i had to re-confirm my apple ID. it was then showing in the "email" field and i had to re-typed it in the "apple ID" field. then i put this info in my iphone (setting -> emails), i clicked again "resend verification" and this time it showed "verification was sent to '[email protected]'" (on my previous attempts, it showed "verification was sent to [.]" or something. not sure if u came accross it). so it's thru itunes. try to sign out and in, then go to your account setting there and make sure the email/apple ID are updated. by the way, i never really got the actual verification email. as soon as it showed the message - the app was automatically enabled on my iphone.
hope this helps!
N
Message was edited by: NiroDeNiro

HT3965 how do i change the iCloud account information on my iPhone?

How do i change the iCloud Account information for an iphone. I set up my wifes iPhone and my phone with the same iCloud Account name name. Later, i added another phone on my ATT account for my mother, but made an Apple iCloud Account in her name. Now, to use the find my iphone feature, i need to change her iCloud account user name to be the same as mine. How do I change that?

You dont need to change the iCloud account to use that feature, when you use find my iPhone all you would need to do is sign into her iCloud account to locate her iPhone.
If you want to change the account used on the iPhone for iCloud then go to settings>icloud and select the option at th bottom that says "delete account" then select "keep on my iphone". After that you then sign in with your iCloud account.

How to transfer content to new iCloud account?

I have a friend who had her iPhone with the iCloud account setup with her son's Apple ID/account.
The son has been kicked out.
The iPhone/Apple ID associated with the iCloud account as well as all the things that go with the Apple setup are all associated with the son's iTunes/Apple, iCloud account, but she has the phone under her name, etc.
How does one transfer all of the music, pictures, e-mail configurations, settings, apps, etc. EVERYTHING that was purchased and part of the iPhone content, even though it is associated with the son's account?
Step by step would be appreciated.
THe biggest issue as experienced in the past performing similiar tasks is when you plug the phone into a computer, it syncs with iTunes, and need to know how to associat that as an additional proble (for the new account).
Appreciate any help.

There are two issues you are discussing : itunes store account and icloud accounts - they are different. As for itunes store purchases, they are forever associated with the ID used to buy them. You cannot transfer those purchases to any other account.
As for icloud, to get the Apple data (contacts, reminders, etc.) to another account do the following. Note that for emails, its easiest to use a computer, go to the icloud account in the Apple Mail client and drag all emails to another account or location on the Mac.
Moving Apple data from one icloud account to another...
When connected to the account you want to GET data from, Go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off.
When prompted choose to keep the data on the iPhone.
After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account.
Note that this only affects the "Apple data" like contacts, calendars, reminders, etc. Many third party apps also use iCloud to store data files there. These files may be lost in the process, unless the apps also keep the data locally on the device.
NOTE: Photos in the photo stream (if you use it) will not transfer to the new account. It is advised that you save the photos to a computer before performing the account switch.

Can't log in to old apple/icloud ID

Hi everyone,
I'm trying to delete my old apple/icloud account as I have two on the go, and one is for an old email address that I have deleted. The problem I'm having is verifying my login - I need to log in to the old account to get rid of it from my phone. I don't know the password, and when it asks me for the security information I put my date of birth in and it tells me I'm wrong - which can't be! I can't ask for an email reset instead, as the email address I'm using has gone - I got rid of it. This is basically driving me completely insane, so if anyone can shed any light I'd be very grateful.

Contact Apple Account Security for help resetting the old Apple ID: http://support.apple.com/kb/HT5699

Cannot sign into my icloud account on my phone

Hello
I am in Mexico and I cannot signed into my account, plus I don't have any service...

Not sure what it is you did. If you have your contacts saved in iCloud (you can check them by signing into your Apple/iCloud account at iCloud.com - check the Contacts there), then changing your Apple ID will have no effect on your iCloud content. Also, when you Sign Out of the iCloud account on your device, you are given the option to keep the Contacts on that device. If you select "Keep", then when you sign back on with the updated Apple/iCloud ID, it will ask you if you want to merge the contacts on your device with your iCloud account. If you select "Merge", then it merges them.
Also, what the instructions above are having you do is change the Apple ID that the iCloud account is linked to. It is the same Apple account, you are just changing the ID itself. The iCloud account associated with that ID is not changing or being affected in any way. If you created a new Apple ID, then that is the problem. A new ID would be linked to a new/different iCloud account.
However, either way, if you keep your contacts and then merge them even if you set up a separate ID altogether (which is not what the instructions are telling you to do), your contacts would be intact.
Cheers,
GB

Apple iCloud account

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