Apple & iCloud is hacked

I'm Vietnamese, i write English is bad, but i need your help
Appleid and iCloud is hacked. We changed primary email and alternate email and birth day therefore i can't import security questions. I still keep email restore security questions. I need you help

Call AppleCare in Germany and ask to be transferred to the Account Security Team.

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The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

HT1277 My ICloud was hacked. So the email box on my Macbook Pro isn't working at all. However, I can use it when I login to ICLOUD and my IPhone. Why will it still not work on my laptop. Help please!

Hi,
My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?
Thank you.

First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.
Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.
Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.
Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance.

Apple id was hacked and deleted

My apple ID was hacked. They deleted/changed my apple id and now my icloud, my contacts, and my Notes on my iphone 4s are gone. What should I do?

I've just had this same problem (password didn't work, iForgot emails not coming to me, my birthdate and also all security questions all changed). I'm in the UK and have tried to contact Apple and OMG what a nightmare. Is there any way I can email them? Each time I try to do the call it just keeps saying 'I'm sorry, this is not available at this time. Try again'.
Things I've done so far:
- changed my Apple ID to another email address from the recover process
- changed all my security questions and changed my password
- changed my ID and passwords on my iPad and iPhone for iTunes and App Store (although it's now let me download and charged me for an album I didn't want without asking me to put in any Apple ID or password - ??)
My iCloud is just screwed now: I can't get to anything to change the Apple ID and it just says 'everything will be deleted from my iPhone/iPad if I proceed'. I don't want to proceed when I can't get in to that iCloud Apple ID anymore as I may never be able to recover everything if I don't know that password any more.
Have all my pictures, etc, been compromised on iCloud? Should I change my bank card/bank security?
Why can't I just email someone at Apple re reporting this rather than phone? (it's 3.30am here at the moment, I really don't want to be on the phone!). Any help advice you can give would be appreciated :o)

I reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

i reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

Has my Icloud been hacked?

A month ago i found out my itunes app store was hacked, i was notified saying someone from taiwan had hacked my account. Is there anyway they could have hacked my Apple icloud account also? Would i have been notified if so and is there anyway to find out?
Also does icloud only back up what is on your phone when it backs up and you can only restore from the last previous back up?
Thanks.

If you have concerns about your account you can contact the Apple account security team (http://support.apple.com/kb/HT5699).
The backup backs up data on the phone at the time of the backup. Apple states that it keeps up to your last 3 backups, space permitting in your account.

Hello that is able to separate an apple icloud account My IMEI. I buy a Used iphone ios 7.1.1 5c but after restore it asks me iCloud account.I have no contact with the seller. thank you for your reply.

Hello
that is able to separate an apple icloud account My IMEI *******.
I buy a Used iphone 5c ios 7.1.1 but after restore it asks me iCloud account.
I have no contact with the seller.
thank you for your reply
<Edited by Host>

The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards.

TS3992 Altho' my 4S iPhone is connected to Wi-fi & I have a correct Apple/icloud ID and password, I keep getting the message "icloud backup Failed. Turn off airplane mode, or use Wi-Fi to enable iCloud backup." Should I delete my account,setting up a new

I cannot activate my iCloud backup of my 4S iPhone, even though I have definitely deactivated Airplane mode, and am connected to Wi-Fi. I also have a correct Apple/iCloud ID and password.
Should I delete my iCloud account and set up a new one??
Please give me some assistance with this problem!
Sincerely, Brianrit

To unfreeze it, reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
To troubleshoot your problem with backing up to iCloud, this may be caused by a corrupt existing backup that needs to be deleted, or by data on your iPad that is preventing the backup from succeeding. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

Can't log in to old apple/icloud ID

Hi everyone,
I'm trying to delete my old apple/icloud account as I have two on the go, and one is for an old email address that I have deleted. The problem I'm having is verifying my login - I need to log in to the old account to get rid of it from my phone. I don't know the password, and when it asks me for the security information I put my date of birth in and it tells me I'm wrong - which can't be! I can't ask for an email reset instead, as the email address I'm using has gone - I got rid of it. This is basically driving me completely insane, so if anyone can shed any light I'd be very grateful.

Contact Apple Account Security for help resetting the old Apple ID: http://support.apple.com/kb/HT5699

How can i permanently delete my Apple iCloud E-Mail from my Apple Account?

I Have one Apple ID Account and bascily i want to delete my Apple iCloud E-Mail address permanently from my apple ID account.
Please Help me. I am be very help to you.

I don't think you can delete it from your ID but you don't have to use it. Just go to Settings>iCloud and turn Mail off to remove the account from your phone.

My apple id was hacked last week and now its deactivated..how di i reactivate it?

My apple id was hacked last week and now its deactivated..how di i reactivate it?

See if you can download a free app.
And click Account under Quick Links right side of the App Store window and sign in.
Click the Edit button to the right of Payment Type
Make sure your credit or debit card account information is correct including the expiration date and security code then click Done.

ICloud password but I forget why I sent in the mail verification is not received mail from apple icloud

iCloud password but I forget why I sent in the mail verification is not received mail from apple icloud
<E-mail Edited by Host>

You are not addressing Apple here. We are all just users like yourself. It's not a good idea to post your private email on a public forum.

HT4759 what hardware is/are used in order for the Apple: iCloud to run?

what hardware is/are used in order for the Apple: iCloud to run?

Apple - iCloud - Learn how to set up iCloud on all your devices.
More Info Here > http://www.apple.com/support/icloud/

I am unable to sign in with apple icloud. showing server error

I am unable to sign in with apple icloud. showing server error

Hi niyamee,
If you can't sign into your iCloud account at www.icloud.com, try the steps outlined in the resource below:
iCloud: Account troubleshooting - Apple Support
https://support.apple.com/en-us/HT203512
Regards,
- Judy

I erased my i pod touch 5g since it was lost for like a month. So thinking I would never get it back I erased my ipod its still on my apple icloud screen. Is there a way I can unerase my ipod and try to find it

I erased my i pod touch 5g since it was lost for like a month. So thinking I would never get it back I erased my ipod its still on my apple icloud screen. Is there a way I can unerase my ipod and try to find it

No. You will have to find it the old fashioned way, like if yo lost a wallet or purse.

Apple & iCloud is hacked

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