Apple ID and iMessage issue

Dear ,
I am trying to activate iMessage using my ( apple ID :<edited by host> but it tell me the username/ password is not correct , my username/ password working with all apple services but not working with iMessage.
This problem started with me after I switched off the IMessage service and switched on again from settings , I rest the password , restarted the device and rest the settings but the problem still .
Your help and fast action is highly appreciated from Apple.
Thanks for your time and consecration ,

make sure the e-mail being used on the list of your e-mails settings is the one from your Apple I.D. and not the other one like @iclould.com e-mail address that often could cause confilicts if is not your Apple I.D. e-mail set up to be the default on iMessages.

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Has a solution to the FaceTime and iMessages issue been found?

Hello everyone. I have been having issues with signing into FaceTime and iMessages with my Apple ID on my new iPad Mini 3. I am running iOS 8.3, the latest version, and I first noticed the problem when I took my iPad out of the box and set it up for the first time. I did not notice a problem before that because I was already signed in on a fifth generation iPod Touch and a first generation iPad Air and I stayed signed in at all times. The apps worked fine when I was signed in, but failed to sign me in again after I had signed myself out on both devices. I have put in several calls to Apple Care and even spoke with a supervisor who said he forwarded my problem to the engineers. I was told I would receive a call from Apple when the problem has been resolved. So far, I have heard nothing. Does anyone know if this problem has been repaired yet? Or are they still working on it?

I'm assuming you have already done the standard troubleshooting steps:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
There is is an ongoing thread in the forum & while some have finally had it resolved, others are still waiting, There seems to be an issue with Date & more specifically Time not syncing properly.
On one of your devices try resetting by holding down the home & sleep/wake buttons simultaneously until the Apple logo appears then let go & let the iPad boot up normally, Try to sign into iMessage/FaceTime again. You could also try toggling Airplane mode on & off. Again, some have had success doing this while others have not.

How do I remove a device from my Apple ID and iMessage?

I want to remove an iPod from my Apple ID but I'm not sure how

Hey Daytona1,
Thanks for the question. In regards to iMessage: You can remove your iOS device by following these steps:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone. Sign out in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages.
If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
In regard to your iTunes Account/Apple ID: You can manage the devices that have been associated with your Apple ID (iTunes Account) from “View My Account”:
Removing an associated device or computer from an Apple ID
To remove a device or computer from your Apple ID:
1. Open iTunes.
2. Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
3. Choose Store > View My Account from the iTunes menu.
4. From the Account Information screen, click Manage Devices.
5. Click the Remove button next to the device name you would like to unassociate.
Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Thanks,
Matt M.

Apple TV and Ethernet issues.

I want to know if it is possible to connect both the apple TV and my macbook pro to ethernet and still be able to use airplay. I can see the apple tv but for some reason I cannot get it to connect. When I unplug the ethernet from either of the devices I can connect. Please help if you can.

Hi Jermobu,
If you are having issues with AirPlay between your MacBook Pro and your Apple TV, you may find the information and troubleshooting steps outlined in the following article helpful, in particular the portion about Ethernet:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Regards,
- Brenden

SMS and Imessage issues

So I have sms turned off in settings and imessaging turned on. I am usually prompted to send a text message if someone else cannot receive the imessage but with one of my contacts it occasionally automatically send an sms message without prompting me and both of us have sms turned off.

I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
I have had to turn iMessage off to ensure I receive messages sent to me.
Apple do not seem to want to acknowledge this as a problem, so far.

ITunes 9, Apple TV, and AirTunes issues

It seems that iTunes 9 on my iMac has two issues, possibly related, both of which are very irksome. Both issues appear after the computer wakes from sleep, leading me to think they are symptoms of the same problem.
Issue #1 is that the AppleTV keeps vanishing from the list of devices. iTunes knows about the AppleTV, the AppleTV is on the network and can stream from iTunes, but the device is missing and hence sync won't work. I've checked the firewall log and the AppleTV is being accepted for incoming connections, so it's not a firewall issue. I've reset the AppleTV, reset the connection between iTunes and the AppleTV, resynced all my content and the problem persists.
I've found two ways to fix this issue: restart iTunes, or go to Preferences : Apple TV, uncheck "Look for Apple TV", close Preferences, open Preferences and recheck the same selection. After a 2-3 second delay, the AppleTV appears in iTunes.
Issue #2 is that the remote speakers connected via an Airport Express disappear. This seems to happen at the same time as the AppleTV disappearing, as the drop-down box for selecting the remote speakers vanishes. Normally it lists the computer, the Apple TV, and the stereo but then the box goes away.
Similarly for issue #1, I can get the drop-down back by going to Preferences : Devices and unselect "look for remote speakers", close and reopen Preferences and reselect the same checkbox. Interestingly, doing this does NOT bring the AppleTV back as a device, but the Apple TV is listed along with the remote speakers.
I think the two issues are related, as they both involve the network. My computer is linked via Ethernet to the DSL router with 802.11 then going to the two devices. It seems to me that iTunes is not reestablishing the connection after waking from sleep. But it's not consistent; I can put the computer to sleep and wake it up, and the connection is there. Other times the connection is gone.
The only thing I can't rule out is a problem wirelessly connecting to the devices, but the AppleTV has always reported 5 bars of signal, and the fact that it still streams from iTunes, yet iTunes doesn't see it, makes me think the problem is in iTunes.
Hopefully this will be helpful to someone else with these problems.

After suffering with the Apple TV for four months, and scouring the internet for fixes, tricks, and workarounds before posting, I have to wonder how many thousands of people there are silently slamming their heads on the sofa while they wait for apple TV to unfreeze, catch up to their attempted remote prompts, or simply just restart as if ATV even gave up on itself. (issues are in Bold)
I have to opt with the streaming feature to bring my movies, music, and photo's to a big screen and home theater sound system due to a 2TB (mostly full) Western digital external HD plugged into the 802.11n airport extreme.
A possible reason for *the 2 second stoppages in play of movies and music are that the airport has to link the music/movies to my computer(itunes), which must travel back to the airport to go to the apple TV.*
I'm also using the iphone for remote use, being that the infamous IR issues with the standard remote are so notorious, I wouldn't be surprised if Best Buy started selling the ATV with white paper already taped to the sensor.
*While using the main menu, 1 out of 4 times in a five minute period of navigating the ATV, the product is unresponsive to commands from either type of remote, and I am left to:*
*1. wait until it unfreezes after about 4 min (60% of the time) when all prompts are suddenly recognized by ATV, all at the same time, to which often it goes back into another multi minute freeze before use is temporarily made available again.*
*2. hold the menu button down on the IR remote so ATV restarts after i've waited over 5 min to see if the freeze will work itself out(15% of the time) or*
*3. try to wait out the issue until the ATV restarts itself with no prompted action (10% of the time) to which I am asked to pick a language again and given the option to restart, run diagnostics or restore factory settings.*
*---The last 15% of the time ATV stays frozen and unresponsive to any remote for, in my estimation ever (I literally waited almost two months, pressing buttons many times a day to try an wake the ATV got nothing but a screensaver before i gave in), until you're forced to pull the plug because the holding-menu-button restart option isn't even working **
I've tried restoring factory settings, changing IR remote batteries, unpairing and repairing, unsyncing and resyncing both itunes libraries, remotes and airport extreme connections, jogging the itunes preferences, putting paper in front of the IR sensor, restarting both itunes and unplugging the ATV, and I even went back to exchange the apple tv for another apple tv to see if it was just an issue with the hardware...nothing has eased these ailments.
The airport and all wireless devices in-play are no further than 15 feet from each other, including the airport, which is just on the other side of a very thin wall w/i 10 feet of the ATV.
*If, in the menu freeze, (which, again happens about 25% of the time i attempt to navigate the ATV menu) you give up on the iphone remote, u see the ATV is receiving the signals from the IR remote, but nothing moves most of the time (mentioned above) and the best you might get after waiting and trouble shooting long enough is the screensaver stopping for a split second, when u press a button on the IR remote, before continuing to ken burns until you want to use the ATV to play frisbee with interstate 20 traffic.*
I'm not sure if Apple over-engineered this device to the point where it's tripping over itself to perform the most basic functions, but I bought this device so I could watch my movies and listen to my music wirelessly, and at this point, the DVI wire and headphone jack splitter are a much more reliable (yet burdensome) option than the ATV.
If I had to guess, it seems most problems stem from users who stream from an external hard drive, whether it be plugged into the host computer, or broadcast wirelessly (this is not taking into consideration the IR remote issue). This might be an unpopular suggestion to Apple, and i'm sure you have some reasoning for not making this an option, either for monetary or twisted legal obligations but the internet complaint factory might be a little less whiny if you just simply make an option to have the ATV be a screen emulator, with AirTunes, and cut all the other youtube, direct internet to ATV garbage that 65% of the people using this product didn't buy it for.
I have been nothing but awestricken with Apple products since I was a child, and thought there were no ends to the company's ability to make products that work with each other easily, seamlessly, and without the need of a computer engineer to set it up for you. Unfortunately though, it seems, for the time being, we might have met the limits.

Apple ID and iMessage

I am trying to activate iMessage but when I enter apple id and password it keeps telling me its wrong.
It isnt wrong as I can sign into my account ok.
Any ideas?
Cheers

Hi
I just went thru the same problem . The only thing I did was to turn off iPad , restart iPad , when I went to messages
My user name was already filled in. The other 5-10 times I tried my I'd password it would not work. After reboot and going to messages I retyped my user name then my password . First time did not work, did username and password second time and it worked. Did not do a second reboot.
I have seen other people who had this problem and they said it just started working on its own??
So I m not sure if what I did fixed it or it just fixed it's self, "to err is human, to really fowl up takes a computer "
Good luck!

Apple ID and imessage/ facetime

When My wife first got her iPhone she didn't have an Apple id so we loaded my Apple id instead. She has since gotten her own Apple ID but we can't change imessage and facetime to her Apple ID. How do we fix this?

Hello nutsnbolts08,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iOS 6 and later: Go to Settings > FaceTime.
If you signed out before changing your Apple ID:
iPhone, iPod touch: Tap “Use your Apple ID for FaceTime” and enter your current Apple ID to sign in.
iPad: Enter your current Apple ID to sign in.
If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
iPhone, iPod touch: Tap “Use your Apple ID for FaceTime” and enter your current Apple ID to sign in.
iPad: Enter your current Apple ID to sign in.
iOS 6 and later: Go to Settings > Messages, then tap Send & Receive.
If you signed out before changing your Apple ID:
iPhone, iPod touch: Tap "Use your Apple ID for iMessage" and enter your current Apple ID.
iPad: Enter your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
iPhone, iPod touch: Tap "Use your Apple ID for iMessage" and enter your current Apple ID.
iPad: Enter your current Apple ID.
Have a nice day,
Mario

Serious FaceTime and iMessage issues.

When I enter my account information to log in to FaceTime and IMessage I press sign in and then it brings me to the next page, but then like 5 seconds later it brings me back to the sign in. Why is this happening?

Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

4 devices, 1 apple ID and iMessage /iCloud

Myself and my 2 sons each have an iPhone that has been updated to IOS5. All was fine with iMessage until I updated the iPad. Then a message I sent to one son went to both and when the right one replied, the reply went to my other son and not me. So...if they each go into their settings/messages/receive at/ and put their own email address in, will this cure the issue. Will they be allowed to put any email address in for it to work or does the email address have to be connected to the apple ID?
Part 2- iCloud. When the boys set up their iCloud, as long as they create an @me.com email address in the set up, will that avoid any duplicate or triplicate syncing issues among our accounts. I wouldn't want their photos being sent to each device.
Any help would be appreciated before I start experimenting and getting too messed up :) Thanks!

Yes you need to create a new iCloud ID (which is an Apple ID)
Read:
http://www.apple.com/support/appleid/

Facetime and iMessage issue in MacBookPro: Registering device does not have the appropriate credentials

When I try to log into Facetime or IMessage, system have returned the following error:
Registering device does not have the appropriate credentials
Two days ago Facetime was working correct I did not change my Apple ID or my password since them. Operating system is Mountain Lion update running on my MacBook Pro.
I do not know if could be a reason for this issue or not but I have updated recently my iPhone and my iPad to iOS 7. But Facetime between these device are working properly, the problem is with the MacBook Pro.
Please, any help to solve this problem will be apreciated.

I do have the same thing going on with my MacBook! it's annoying!

TS2755 iOS 7.1 SMS and iMessage issues

Ever since I updated my phone to 7.1 my iMessage and SMS has been playing up....I recieve some messages about 12 hours after they were sent, and some not at all. A lot of my friends are having the same issue. Are apple aware of this bug and are they working to fix it??

I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
I have had to turn iMessage off to ensure I receive messages sent to me.
Apple do not seem to want to acknowledge this as a problem, so far.

My mac keeps telling me my apple ID and imessage is being used on a new iPhone, help? is this related to Yosemite?

My mac has popped up with these alerts twice now, one saying 'Your apple ID is now being used for iCloud on a new iPhone.' followed by 'Your phone number is now being used for iMessage and facetime on a new iPhone.' what should I do?
I haven't got a new iPhone obviously and my current one is already been signed in and always has been, i tried changing my Apple ID password but the alerts came up again.
I recently updated to the OS X Yosemite update and have been having some isues with my wifi since then so I'm not sure if this could be related. I also had my last iPhone stolen about half a year ago but used the Track my iPhone on my cloud to set it so if it did become online it would be wiped, but obviously i am quite concerned.
Thanks!

After updating a while back, I got some false alerts myself but they were for devices I owned. In your case you might want to contact the Apple account security team and ask them their advice: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support.

Apple TV and Jailbraking Issue..

Dear friends, "YouTube" is full of different kinds of jailbraking for Apple TV(2). So tonight I tried to "follow the fashion".
Something went very wrong I tried to restored Apple TV via iTunes restore, and I am taking an error 1602 message. My Apple TV, cannot restore...!
Any help...?
I recomend to all users DO NOT follow these kind of jailbrakes.

Yannis, unfortunately we cannot discuss hacks for AppleTVs here.
I would suggest you talk to Apple to see if they can help or post questions in any technical areas related to said modifications where you are more likely to get an answer.
This is one of the reasons such hacks are not endorsed or supported by Apple.
It would be fair to say that many people probably do use them successfully but if you have issues you can't rely on Apple to help - they might, you never knwo but no guarantee.
AC

FaceTime and iMessage issue

I am unable to log in to either FaceTime or iMessage. It says to check my internet connection. I am unable to access preferences in FaceTime. It is grayed out. My wireless is working just fine. I can access both on my ipad and iphone, so it is a MacBook Air issue. Any suggestions would be most appreciated. Thank you.

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Apple ID and iMessage issue

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