Apple ID changed to .mac and I can't update apps purchased with original ID

My Apple id changed from my original ID to .mac and I am not able to get updates on my iPhone apps that were purchased with the original Apple ID.
How can I update my apps?
I see that this question has been asked before, but I don't see the answer.
Thank you.

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions

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