Apple ID code and Pwd request - Apple Configurator and VPP codes

Hallo,
I have managed 20 iPad 2 (iOS 7.1.1), supervised, with Apple configurator.
Apple give me 4 spreadsheets with redemption code (free) for keynote, number imovie, pages.
I have downloaded these apps and pushed spreadsheets with redemption codes in Apple configurator.  I have prepared and supervised devices, no error and no Apple ID or Password request. All seem ok .... but, when I try to run one of these apps, a windows with blanck Appla ID and password appears. If I try to put good Apple ID and password, window disapperas and app close, without error message.
What is wrong ?
I read in web tha App Configurator must call Apple and Password   if there are present app with redemption codes, but it call me nothing.
Bothing seems wrong, no error message !
Thanks
Marco

I think that you may have the answer already, contact iTunes Store Support. I see more users posting about purchasing problems with that game than I have ever seen with any other game or App since I have been participating here over two and a half years ago.
Email iTunes Store Support and seek their help.
https://expresslane.apple.com/Issues.action
If you really want to try something other than contacting support, try signing out of your ID, restart the iPad and sign into your ID again. Then try to update the information again. I do believe that you will have to contact iTunes Store Support in order to resolve this.

Similar Messages

  • T400 and Incompatibility with Advanced Configuration and Power Interface (ACPI) PC Hal.dll

    I manage the master XP image for our company and I have managed to keep 1 master image for every model of laptop hardware we have, from older P3's all the way to the T61's using the Advanced Configuration and Power Interface (ACPI) PC Hal.dll.  During the sysprep process, the user would have the option to update the HAL to the ACPI Multiprocessor PC.  Unfortunately, the new T400 and (W500's also) seem to be incompatibile with this HAL.  On the sysprepped image, I get a black screen on initial boot-up.  On reboot, I am asked if I want to start in safe mode.  I also played around with the Standard PC HAL and it also exhibited the same problems.  The only HALs that will work are the ACPI Uniprocessor PC HAL and ACPI Multiprocessor PC.  Using either one of these HALs on my master image could be incompatibile with older hardware.  I hate to have to move to maintaining two images.  Anybody have any experience in getting the Advanced Configuration and Power Interface (ACPI) PC HAL working on these new Lenovo models?  Thanks in advance.
    Solved!
    Go to Solution.

    I also have the same problem.
    I have a hardware independant image that i have built in MS VPC / MS VS05 which is then sysprep'd and captured into a WIM file.
    Before i built my base image in the virtual environment, i configured all the automation files used to install windows, to include the latest Intel Matrix drivers v8.5, including the sysprep files in the base image.
    I have a custom WinPE v2.1 that the machine boots of the network, and runs a vbscript in the background to partition the disks, and map drives to the network, it then extracts the WIM file to the hard disk, and copies the required drivers from the network share for the model being imaged, and then proceeds to updating the sysprep.inf.
    One of the process's that is performed is checking what HAL to write into the sysprep file.
    I have forced all the different types of HAL's by hard coding them in the sysprep, but after the machine reboots i get the black screen of nothing and no hard disk activity, if i reboot into safe mode it freezes on agpCPQ.sys.
    I use this build process to support around 5,000 different machines at two different companies, there is proberly about 30 different models of machines that are supported by this image, (HP, Acer, Toshiba, IBM, Lenovo)and i only have the issue with the new Lenovo x301, T400 & T500.
    I have spoken with Lenovo Australia, and dealt directly with the advanced system engineers and even forwarded them a copy of my image for testing, so far they have not been able to provide a solution.
    They also sent me a copy of the restore disks for those models and windows xp installed without an issue, but the difference is that their image does a fully automated install where as my image is a sysprep'd image.
    I checked the machines HAL type after it was imaged, and it is the same as the HAL used inside my VM Image.

  • Owncloud install from Apple Configurator using VPP codes?

    Hi
    I am trying to install the Owncloud app onto a suite of iPads using Apple Configurator. I go through the normal process of downloading the app on my macbook and then uploading the codes into Apple Configurator.
    The first iPad will install the app but subsequent attempts to install on other iPads results in an error 38 "unable to redeem code with itunes store" followed by an error 0 "Click ok to confirm that you are over 17". Presumably the first app installs because I clicked ok in itunes when downloading the app so it thinks the first code I redeem is ok.
    There is nowhere on the iPad or iTunes to click "ok" with the failing installs.
    I have set configurator to allow all apps in preferences (I tried choosing 17+ as well with the same result).
    Is there any way to force Configurator to ignore age restrictions for app installs?
    Thanks

    hope this helps...per Apple support doc
    "If you do not already have a copy of the app on your computer, use the first redemption code in your spreadsheet to purchase it in iTunes. After using this code, re-download the spreadsheet and import it into Apple Configurator again. This allows Apple Configurator to automatically reassign this code to one of your devices."
    http://support.apple.com/kb/ht5188
    I have not yet tried this but I have been told by Apple engineers that it works...

  • Combine Apple ID's, recover pwd with wrong email and security info?

    I created a new Apple ID. I entered wrong email and birthday on original and can't recover password. iPad and iPhone App Store will not recognize new ID but iTunes does. Can I combine Apple ID accounts and past purchases?

    No. Unfortunately you cant consolodate apple IDs... I would advise you to just create a new one since you entered a wrong email address for the actual apple ID.
    Or go to appleid.apple.com and manage your account. Maybe you can try recovering your password there... however if you were not able to enter a rescue email beforehand then that would be impossible considering the email you entered was incorrect!!

  • How do I get rid of this login keychain and constant request for email and smpt passwords.I have clicked on remember this each time?

    my imac was supposed to be set up w/o a password. This was done in store.  Periodically ,much to frequently, I get popup boxes requestiong email password and smpt password and login keychain.  How do I get rid uf this?

    See:
    * [http://kb.mozillazine.org/Menu_differences Firefox > Preferences] > Security: Passwords: [ ] "Remember passwords for sites"
    * http://kb.mozillazine.org/Password_Manager

  • Can I export unused VPP codes from Configurator?

    We have "unsupervised" many iPads that had previously had Pages and Keynote loaded (we imported the VPP codes to Configurator)
    Can I "remove" the codes from Configurator to distribute them differently? When I sign in to VPP the codes are all "redeemed".

    To the best of my knowledge, once you import an Excel spreadsheet of VPP codes into Configurator those codes can only be used on that computer. You can install or remove apps from iPads and reallocate apps on that computer but can't take the codes out of Configurator to use them in another instance of Configurator or in an MDM for redistribution.
    The exception would be if you wanted to migrate from redemption codes to managed distribution in which case unredeemed codes or codes redeemed through Apple Configurator could be changed to managed distribution licenses. See http://support.apple.com/kb/HT6015 for details on this process.
    Hope this helps!
    ~Joe

  • Ask the Expert: Configuration and Troubleshooting the Cisco Application Control Engine (ACE) load balancer

    With Ajay Kumar and Telmo Pereira 
    Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configuration and troubleshooting the Cisco Application Control Engine (ACE) load balancer with Cisco expert Ajay Kumar and Telmo Pereira. The Cisco ACE Application Control Engine Module for Cisco Catalyst 6500 Series Switches and Cisco 7600 Series Routers is a next-generation load-balancing and application-delivery solution. A member of the Cisco family of Data Center 3.0 solutions, the module: Helps ensure business continuity by increasing application availability Improves business productivity by accelerating application and server performance Reduces data center power, space, and cooling needs through a virtualized architecture Helps lower operational costs associated with application provisioning and scaling
    Ajay Kumar  is a customer support engineer in the Cisco Technical Assistance Center in Brussels, covering content delivery network technologies including Cisco Application Control Engine, Cisco Wide Area Application Services, Cisco Content Switching Module, Cisco Content Services Switches, and others. He has been with Cisco for more than four years, working with major customers to help resolve their issues related to content products. He holds DCASI and VCP certifications. 
    Telmo Pereira is a customer support engineer in the Cisco Technical Assistance Center in Brussels, where he covers all Cisco content delivery network technologies including Cisco Application Control Engine (ACE), Cisco Wide Area Application Services (WAAS), and Digital Media Suite. He has worked with multiple customers around the globe, helping them solve interesting and often highly complex issues. Pereira has worked in the networking field for more than 7 years. He holds a computer science degree as well as multiple certifications including CCNP, DCASI, DCUCI, and VCP
    Remember to use the rating system to let Ajay know if you have received an adequate response.
    Ajay and Telmo might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Data Center sub-community discussion forum Application Networking shortly after the event.
    This event lasts through July 26, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

    Hello Krzysztof,
    Another set of good/interesting questions posted. Thanks! 
    I will try to clarify your doubts.
    In the output below both resources (proxy-connections and ssl-connections rate) are configured with a min percentage of resources (column Min), while 'Max' is set to equal to the min.
    ACE/Context# show resource usage
                                                         Allocation
            Resource         Current       Peak        Min        Max       Denied
    -- outputs omitted for brevity --
      proxy-connections             0      16358      16358      16358      17872
      ssl-connections rate          0        626        626        626      23204
    Most columns are self explanatory, 'Current' is current usage, 'Peak' is the maximum value reached, and the most important counter to monitor 'Denied' represents the amount of packets denied/dropped due to exceeding the configured limits.
    On the resources themselves, Proxy-connections is simply the amount of proxied connections, in other words all connections handled at layer 7 (SSL connections are proxied, as are any connections with layer 7 load balance policies, or inspection).
    So in this particular case for the proxy-connections we see that Peak is equal to the Max allocated, and as we have denies we can conclude that you have surpassed the limits for this resource. We see there were 17872 connections dropped due to that.
    ssl-connections rate should be read in the same manner, however all values for this resource are in bytes/s, except for Denied counter, that is simply the amount of packets that were dropped due to exceeding this resource. 
    For your particular tests you have allocated a min percentage and set max equal to min, this way you make sure that this context will not use any other additional resources.
    If you had set the max to unlimited during resource allocation, ACE would be allowed to use additional resources on top of those guaranteed, if those resources were available.
    This might sound a great idea, but resource planning on ACE should be done carefully to avoid any sort of oversubscription, specially if you have business critical contexts.
    We have a good reference for ACE resource planning that contains also description of all resources (this will help to understand the output better):
    http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/v3.00_A2/configuration/virtualization/guide/config.html#wp1008224
    1) When a resource is utilized to its maximum limit, the ACE denies additional requests made by any context for that resource. In other words, the action is to Drop. ACE  should in theory silently drop (No RST is sent back to the client). So unless we changed something on the code, this is what you should see.
    To give more context, seeing resets with SSL connections is not necessarily synonym of drops. As it is usual to see them during normal transactions.
    For instance Microsoft servers are usually ungracefully terminating SSL connections with RESET. Also when there is renegotiation during an SSL transaction you may see RESETS, but this will pass unnoticed for end users. 
    2)  ACE will simply drop/ignore new connections when we reach the maximum amount of proxied connections for that context. Exisiting connections will continue there.
    As ACE doesn't respond back, client would simply retransmit, and if he is lucky maybe in the next attempt he will be able to establish the connection.
    To overcome the denies, you will definitely have to increase the resource allocation. This of course, assuming you are not reaching any physical limit of the box.
    As mentioned setting max as unlimited might work for you, assuming there are a lot of unused resources on the box.
    3)  If a new connection comes in with a sticky value, that matches the sticky entry of a real server, which is already in MAXCONNS state, then both the ACE module/appliance should reject the connection and that sticky entry would be removed.
    The client would at that point reestablish a new connection and ACE would associate a new sticky entry with the flow for a new RSERVER after the loadbalancing decision.
    I hope this makes things clearer! Uff...
    Regards,
    Telmo

  • Service Desk and Change Request Config document

    Hi SolMan Experts,
    Could you please help in getting Service Desk and Change Request Management Configuration document please !!!
    Thanks in advance.
    - Ignacio.

    Hi,
    Please get the stuff from the following sites.
    1. http://help.sap.com/ -> SAP NetWeaver -> SAP Solution Manager
    2. http://service.sap.com/solutionmanager
    3. use tcode SPRO--> search for service desk and follow the steps.
    4. use tcode SPRO--> search for Change Request management and follow the steps
    Regards,
    Srini Nookala

  • Ask the Expert: Global Site Selector Configuration and Troubleshooting

    Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configuring and troubleshooting the Global Site Selector (GSS) with expert Swati Chopra.
    GSS devices represent the next generation of application switches and global server load balancing (GSLB) appliances. Working together with the Cisco ACE Module and Cisco ACE 4710 appliance, these devices form an application-fluent networking solution that improves availability, acceleration, and security for data center applications.
    The primary role of Cisco GSS is to implement the business continuance and disaster recovery policies of a business by optimizing and securing the Domain Name System (DNS) infrastructure of the data center. It does this by integrating with the DNS infrastructure and responding to the client DNS requests, thereby directing the client to the site that is best able to serve its needs.
    Swati Chopra is a CCNA, CCNP, and VCP certified customer support engineer for content switching, covering technologies such as Cisco Application Control Engine, Cisco Wide Area Application Services, Global Site Selector, Cisco Content Services Switches, and Digital Media Suite. She has been with Cisco for more than three years and has worked with most of the high-end customers on content-related complex cases. She completed her master’s degree in finance, was heading an online education project in collaboration with e-Sylvan, and later moved to technical services because of her love for technology. She is actively involved with diverse Cisco initiatives such as Connected Women, WISE, and Cisco Career Connections and recently hosted a “Birds of Feather” table at Cisco’s Women of Impact conference.
    Remember to use the rating system to let Swati know if you have received an adequate response. 
    Because of the volume expected during this event, Swati might not be able to answer every question. Remember that you can continue the conversation in the Data Center community under subcommunity Application Networking shortly after the event. This event lasts through April 25, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

    Hi Sarah,
    The load balancing mechanism for GSS requests is done via different methods. We can use these methods to define how the load is shared for different balance clauses within the same rule. The 6 methods we use are:
    –round-robin—The GSS cycles through the list of answers that are available as requests are received. Each resource within an answer group is tried in turn. The GSS cycles through the list of answers, selecting the next answer in line for each request. This is the default.
    eg: if we have 2 answers in answer group then GSS will provide them alternatively.
    –least-loaded—The GSS selects an answer based on the load reported by each VIP in the answer group. The answer reporting the lightest load is chosen to respond to the request.The least-loaded option is available only for VIP-type answer groups that use a KAL-AP or Scripted keepalive, as they provide the GSS with detailed information on the SLB load and availability.
    eg: if one answer has higher load than the other, than first answer will not be provided until its load goes down the other answers
    –ordered—The GSS selects an answer from the list based on precedence; answers with a lower order number are tried first, while answers further down the list are tried only if preceding answers are unavailable to respond to the request.
    for eg: answer with ordered number 1 will be provided first till it becomes unavailable. Once it is unavailable then answer with ordered list number 2 will be provided
    –weighted-round-robin—The GSS cycles through the list of answers that are available as the requests are received, but sends requests to favored answers in a ratio determined by the weight value assigned to that resource.
    eg: if one answer has more weight(80%) than the other answer(20%), then it will be used 8 times out of 10.
    –hashed— When the GSS uses the hashed balance method, elements of the client's DNS proxy IP address and the requesting client's domain are extracted to create a unique value, referred to as a hash value. The unique hash value is attached to and used to identify a VIP that is chosen to serve the DNS query.
    The use of hash values makes it possible to "stick" traffic from a particular requesting client to a specific VIP, ensuring that future requests from that client are routed to the same VIP. This type of continuity can be used to facilitate features, such as online shopping baskets, in which client-specific data is expected to persist even when client connectivity to a site is terminated or interrupted.
    The GSS supports the following two hashed balance methods. You can apply one or both hashed balance methods to the specified answer group.
    • By Source Address—The GSS selects the answer based on a hash value created from the source address of the request.
    • By Domain Name—The GSS selects the answer based on a hash value created from the requested domain name.
    for eg: a user using same source ip will get the same answer from GSS if we do source address hashing.
    -DNS Race (Boomerang) Method-The GSS supports the DNS race (boomerang) method of proximity routing, which is a type of DNS resolution initiated by the GSS to load balance 2 to 20 sites.
    The boomerang method is based on the concept that instantaneous proximity can be determined if a CRA within each data center sends an A-record (IP address) at the exact same time to the client's D-proxy. The DNS race method of DNS resolution gives all CRAs (Cisco content engines or content services switches) a chance at resolving a client request and allows for proximity to be determined without probing the client's D-proxy. The first A-record received by the D-proxy is, by default, considered to be the most proximate.
    Use case is mainly with CRA's.
    Hope this helps. Please feel free to revert if you have follow-up questions.
    Thanks,
    Swati

  • Difference between workbench request and customizing request in transport

    Hi Experts,
    I am new to SAP BI7 work. i am having basic doubt in Transort request creations
    ususally we create  the requests to transport the objects from Development  system to further systems.
    can anyone please clarify me,  what is the main defference between the Workbench request and Customizing request.
    Thanks and Regards
    Mrudula

    Hi ,
           The Transport Organiser maintains Change Requests.These requests record the changes made to the repository and customizing objects.Based on that objects changed they are
    1)WorkBench Request & 2) Customizing Request.
    Workbench Requests are those that involve changes to cross-client Customising and Repository Objects. The objects are independent of the client.Hence the requests are used for transferring and transporting changed Repository objects and changed system settings from cross-client tables.
    Customizing Requests involve changes recorded to client-specific Customizing objects .These client specific requests are used for copying and transporting changed system settings from client-specific tables.
    Refer this links http://www.allinterview.com/showanswers/57910.html
    customising and workbench request
    Difference between Customizing request and Workbench request
    and many more threads available on this.
    Regards,
    Rahul.

  • XSS (ESS/MSS) Configuration and Installation Guide

    Hello,
    I have checked archived postings and see people sharing configuration and installation guides for ESS/MSS. I wonder if people are still sharing these documents?
    I'm on EP 2004s SP14 by the way.
    Help would be greatly appreciated.
    Jan

    Hi Jan,
    You might want to look at this thread, which has all the config docs listed
    Re: ESS-MSS implementation Link
    Good Luck!
    Sandeep Tudumu

  • Spool and Output Requests

    Hi,
    Can U define what do u mean by spool and output requests(Reporting Agent) and its use in simple words...

    Ash
    Please check this for some more details
    http://help.sap.com/saphelp_nw04/helpdata/en/d9/4a8efb51ea11d189570000e829fbbd/frameset.htm
    Thnaks
    Sat

  • VPP codes after a restore

    We want to clean up our existing Ipads by restoring an earlier backup, but we have redeemed our VPP codes on those ipads.  Will I be able to reload the apps and re-enter the same redemption codes?
    Thanks!

    How were the VPP codes distributed to the iPads? If you used Apple Configurator and had the iPads "Supervised" you could return the VPP codes to Configurator by unchecking all apps in the Supervise - Apps window. Then after restoring to the earlier backup (supervised) you could re-add the apps.
    If the VPP codes were distributed by unsupervised configurator or by MDM, unfortuantely you won't be able to re-use the codes. If the codes were emailed out, the redeeming Apple ID could redownload the apps under Purchases.

  • HT5188 I am using Apple Configurator and would like to put iMovie on our 30 iPads--need redemption codes?

    I am finally sucessfully using Apple Configurator. Our teachers would like to have iMovie on the iPads In order to use Apple Configurator I need to have redemption codes.  I am at a loss as to how to get these codes.  Any suggestions.

    You would be wanting VPP codes (volume purchasing plan).Here is where you want to go: http://www.apple.com/education/it/vpp/
    Enroll and setup which app or apps you want. After purchasing, apple will send you a vpp spreadsheet that you import into configurator. The guide at the site listed above will help.

  • I forgot my passcode and now i am locked out...is there a way i can request to have the pass code un locked by sending it to my email trhat is registered with Apple?   what to do?

    I forgot my passcode to my iphone...what an i do?

    s there a way i can request to have the pass code un locked by sending it to my email trhat is registered with Apple?
    No
    what an i do?
    Restore your phone and set it up from scratch.

Maybe you are looking for

  • Scan button in image capture is greyed out

    I have an Epson Workforce 545 connected wirelessly to my network and had been using Image Capture for scanning.  When I went to use Image Capture today the "scan" button is greyed out..  I have all the newest software updates. Using MacBook Air I get

  • Can I take iOS 7 off my iPad 4

    Upgraded to iOS7 and don't like what it has done. Can I undo it?

  • Nikon 10-24 Lens Correction

    I just discovered Lightroom's lens correction presets for specific lenses. While many of my Nikon lenses are listed, my latest lens (the Nikon 10-24mm f/3.5-4.5G ED) is not listed. It's one of Nikon's newest lenses. I'd like to be able to quickly cor

  • Interrupting a thread

    consider the following program class A extends Thread { public void run() { try { synchronized (this) { wait(); } catch (InterruptedException ie) { System.out.println("isInterrupted() inside catch is " + isInterrupted()); public static void main(Stri

  • Just bought my first iMac - used Migration Assistant - Where do I find file?

    Used Migration Assistant to transfer all word processing, data, contacts and over 5 hours of music.  Now I can not find them on my new iMac. What to do?