Apple ID does not exist

hello,
i am trying to log in to my account and itunes doesn't recognize my login id - even though it sent an email(which is also my log in ID) to my account to change my password
i changed my password and entered my log in ID and new password and i still get a message saying that i have an "invalid login ID".
please help!
meeta

There is an email form at the bottom of this Customer Service form if you are really stuck:
http://www.apple.com/support/itunes/musicstore/authorization/

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