Apple ID email account Hacked

The hotmail account that is linked to my appleID has been hacked by a person that wants to harm me. I deleted it but she still has access to the information in it. How much access does she have to my account and phone, and how can I change this adress for another one? any other measures I can take for protection?
She also hacked my facebook account, and I haven´t been able to retrieve it...I would appreciate any advice you can give me regarding hacking, because Outlook and Facebook are impossible to reach, and my case is very specific.
Important: PLEASE DO NOT REPLY TO THE EMAIL ADRESS THAT IS LINKED TO MY ACCOUNT. I turned off the notifications, hope that´s enough.That account is the one that is hacked, and the hacker will read your message, and this post.
Please reply to: [email protected]
thank you

First thing to do is change your passwords so you make the accounts inaccessible using the current information.
If an account is hacked, notify the provider with details of the intrusion, they need to lock things down better.
If you are worried about an Apple ID account, if changing the password does not help, create a new account and ignore the old one...means changing all other accounts that are linked or dependent on the old Apple ID account.

Similar Messages

  • Have no access to apple id email account hacked how do i get my music back?

    Hello,
      If anyone can help me I would greatly appreciate it.  All my microsoft  email accounts or any email account I have ever own was hacked back in 2009.  Now I would really like to be able to get all the itunes music I purchased but I don't have access to the email account it is associated with.  Not even sure which one it is.   I spoke with Apple on the phone and they informed me that every email account I thought was listed with my Apple id never was. Also that my apple  id revolved around a hotmail account.  I had no clue because I don't recall ever associating it with one.  Needless to say I can't access or close my hotmail accounts due to something about them being associated with a microsoft account.  STill not sure what they are talking about. I have been trying for years to close my email accounts or access them but so far nothing.  They are being used just not by me.  I did send a letter to Microsoft for support welll that was a waste of time.My question is how do I get the 100s of songs I paid for when I can't access my orginal apple id?   I can't get past the birthdate for security questions and apple can't help me.   Last October I spent hours on the phone with apple and they sent me a reset password email to my internet provider Fibrant.  Sad thing is I never got it until about 3 weeks ago.   Alittle to late.  I assumed someone or something kept it from me so I could not access my apple id.   The only thing I have as an apple id is an expired . me account.   You would think that would be enough to prove the music I purchased was listed with that me  account and one time but nope its not.   I just need to know how to get access to my apple id the original one.   I have went out of my was to get a mac computer and apple router , I also took all my microsoft pcs and got rid of them.  But it doesn't matter because evidently who ever third party or what not that has my apple id is associated with microsoft.  I didn't even realized all my music on my ipod was formatted for windows.  so I try to restore it and I lost a 100 and some songs.   I bought itunes match last october and that was a waste I am not sure but I think it was associated with microsoft too.   When I speak with apple on the phone  they usually say that account doesn't exist.  Or that there is no record of the hours I spent on the phone speaking with them.  Or they can access the case number but there are no details.  If someone has a good idea of how I can reclaim my orginal apple id besides my old @ me account I would greatly appreciate it.  I can't get pass the birthdate that states is wrong and if i get a reset email it seems to be intercepted or something.     Please help.
    Thanks,
    Suzanne Stegall McCabe
    UnitedSTates
    Eastern time zone

    I did back up my computer and then put everything back on ( or so I thought) but it did not work properly ( I don't know why) maybe I hit the wrong button, but know on my back up for iTunes it is the one  I have  on my computer now without all my music and photos. Guess I'll just have to start again, I did manage to work out how to get any purchases I got from iTunes. So it's just all my own music bit of a bummer really but still you live and learn, so I'm told.
    Thanks for the help thought much appreciated.  

  • HT5661 my iphone now was locked need activation from icloud account  and my apple id & email has hacked what can i do ?

    my iphone now was locked need activation from icloud account  and my apple id & email has hacked what can i do ?

    Welcome to the Apple Community.
    Take it to an Apple Store.

  • HT5163 my original Apple Id Email was hacked.  How can i change my Iphone apple Id ?  ive changed it on my pc and my ipad but cannot do it on the phone (iphone 4)

    My original apple id email was hacked.  how can i change my apple id for my iphone 4. im able to change it for the pc and my ipad but cannot chonge it for the phone

    I had the same problem last month.
    The only fix was to call Apple Support. Basically, the history of the account could be followed and the hacker had changed the email address and no doubt the password of my apple id. The account also showed purchases in £ so I suspect the associated country been changed as well?  Apple support blocked his associated credit card, restored the account back to a date where I had last used it and we then changed the Apple ID to a new email address. I could have used the old Apple ID, effectively regaining control of it, but I wasn't attached to it and it enhanced security by changing it.
    Scared myself last night as my daughetrs iphone had been associated with the old ID and she couldn't access the icloud acocunt. I'd manged to restore her iphone, although it was asking for the passowrd of the hacked Apple ID, I used the password for the 'new' ID (just the old one with a changed email) and it worked. Even after restoring the iphone, I still had to change my 'new' apple id back to the 'old' email so she could sign out of the 'old' icloud account on her phone after the restore and disable 'find my iphone'. Only then could she add her own personal icloud account and I changed my apple id back to the new email. Confused?
    Point is, you will need apple support to regain control of your apple id. If you're not attched to it and want a new or modified apple id, make sure you sign out of all assoicted devices first!  

  • MY APPLE ID EMAIL ACCOUNT WAS STOLEN BY SOMEONE, AND I NOW I CAN NOT FIX THAT. SO I OPEN A NEW GAMIL HOW CAN I CHANGE MY APPLE ID INTO A NEW EMAIL ADRESS? THANKS.

    MY APPLE ID EMAIL ACCOUNT WAS STOLEN BY SOMEONE, AND I NOW I CAN NOT FIX THAT. SO I OPEN A NEW GAMIL HOW CAN I CHANGE MY APPLE ID INTO A NEW EMAIL ADRESS? THANKS.

    If you are going to change your AppleID login you will need to log out and back in on all your devices. Turn off 'Find My iPhone/iMac/iPod' first or you will find yourself unable to sign out and be stuck.

  • I have money left on an old Itunes Apple ID email account which is no longer a valid email address..  How do I transfer those funds to my new Apple ID?

    I have money left on an old Itunes Apple ID email account which is no longer a valid email address..  How do I transfer those funds to my new Apple ID? 
    Thanks in advance for any assistance in this matter.
    SandyButler4

    Click here and request assistance.
    (65392)

  • BT email accounts hacked

    Hi
    I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
    I have virus scanned most of the computers and all are clean - so it appears the webmail password was hacked and someone gained access
    This happens quite regularly now with BT - but I don't see it hardly ever with other email providers and I have a lot of customers
    What is BT doing about this -as I have a lot of angry customers who are ready to leave BT and go elsewhere if you cannot improve your security!
    I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)

    wingers wrote:
    Hi
    I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
    I have virus scanned most of the computers and all are clean - so it appears the webmail password was hacked and someone gained access
    This happens quite regularly now with BT - but I don't see it hardly ever with other email providers and I have a lot of customers
    What is BT doing about this -as I have a lot of angry customers who are ready to leave BT and go elsewhere if you cannot improve your security!
    I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)
    Hi.
    Have you asked these "customers" if they have received anything recently, or clicked on anything not expected ? Do they all use the same things like facebook or other social sites ? Are they connected in anyway, or have they just come to you for help ?
    If I may be frank, why did they come to you initially rather than contacting the free BTinternet helpdesk ?
    Webmail password change is the same for all ISPs, not Yahoo! specific. If the helpdesk gives the user a new password, then really it should be down to the user to make sure they alter it themselves. Clearly people don't do this, but even if the helpdesk said to do it - some people will still not do this.
    You say you don't see it hardly with other email providers, that implies that it does happen. What other mail providers for example ? BTYahoo! is one of the largest in the UK, so it's not unlikely that more would be seen than for some other ISPs.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Help verifying my iTunes apple id email account

    hi my name is lapuritsha and i need help verifying my iTunes apple id email account.Every time i try to download something or try to get on FaceTime it says to verify my email account.and it says it has been sent but when i go to my email account it does not have it on there so what should i do?? PLEASE HELPPP

    Hi ..
    Contact Apple directly > Contacting Apple for support

  • Re: Email account hacked

    Hi everyone, I'm new on here but I got the heads up on your discussion via a colleauge. I seem to have been having similar difficulties and have sent the following to the BT complaints department.
    Thought it might be of interest?
    On Tuesday of this week I found I was unable to access my email account and on making enquiries was told it had been hacked. I was given a new password and then received the following.   My account was hacked [Incident:xxxxxx-xxxxxx]
    Show Details
    From
    Yahoo! Customer Care  
    To
    [removed]
     Response
    Thank you for contacting Yahoo! Customer Care.
    Your Incident ID is: xxxxxx-xxxxxx
    • If you are reporting abuse, we appreciate your efforts to make our community better. We will investigate and take action where appropriate, and may contact you if additional information is required to complete our investigation.
    • If you are submitting a request for assistance, or asking a question, we will respond as soon as possible.
    Sincerely,
    The Yahoo! Customer Care Team
     This has happened before and it's really annoying all the moreso because you will not allow passwords that contain anything other than letters and numerals which severely limits the possible combinations.
    Then it happened again.
    When I phoned up to see if I could gain access to my emails and was surprised to find it is now a premium rate line at £1.53 a minute so why did it take over 17 minutes to sort it out? This seems to be far too long simply to change a password and let me get on with my day? During this slice out of my life it was suggested that I was probably being 'specifically  targeted' so of course I was concerned that this might keep happening and was told they had a solution and put me through to an operator who wanted my bank card details!? Ok alarm bells are ringing now, and then the bombshell, yes they could fix my problem for me for a one time payment of £199.99...............
    I suggested that I could sort it myself for a lot less but apparently only ‘your’ software was capable of tracking down and removing the offending virus from my computer.
    I then made a suggestion put forward by a good friend who works for the Home Office knows about these things that I could just wipe my hard drive using http://killdisc.com/ and reinstall my software as I have taken the precaution of backing it all up but was countered with rather vague comments about what might happen next time and really ‘your’ software is the only solution to my problem..... Actually I don't see how it is my problem, after all I pay good money to use BT broadband its services already and this all seems a bit like being asked by the local council to fill the pot-holes in the road I use to go to work each day!! Sorry but really this is not my responsibility it is yours.
    However I was still concerned about another attack and  I really wanted to know what was involved so I agreed in principle to have a go and was duly booked in for an appointment that evening 8pm. The technician was very pleasant and instructed me to visit www.thetechline.co.uk/launch and  I got a page not found error message, not a good start but we persevered for twenty minutes only to find that teamviewer 8.0 would not download onto my hard drive and then my time was obviously up as I was told that a senior technician would get back to me same time the next evening, ok, I'm a patient man. Although this Team Viewer is just an off the shelf piece of software that anyone can access for free so I wasn’t very impressed I must say.
    Anyway the following evening at 7pm 28th Feb, not 8pm as previously agreed! and right in the middle of my evening meal with absolutely nothing set-up at all and I actually found myself apologising to the technician for being unprepared! Why I do not know? However he assured me he 'had all the time in the world' so that's ok then, and so we proceed as the night before but eventually manage to get the teamviewer 8.0 downloaded onto to my netbook and so he hangs up saying it will all be fine and to get on with my evening, and so he takes control and begins to download Superantispyware Proffessional Trial Edition, but hang on Trail edition? As in free!? What? I checked on this and it is just some dodgy trial edition of a rather less than professional piece of American software retailing at a mere $19.95 which Microsoft do a far better version of for free to all. Anyway what with teamviewer 8.0 and Superantispyware both on my little netbook the poor thing to froze after just a few seconds and although the technician assured me that he had checked it at ten minute intervals absolutely nothing happened for a full hour, because I was sat watching the whole time, by which time I was losing patience and really just wanted to go to bed. His dismay was palpable, 'we have to get this onto your main laptop' his voice rent with near panic and so I tried again but no my trusty old Dell Inspiron 1300 just wouldn't have it. So he basically ‘had to go and deal with another customer.. Oh Fine, that's just fine, two evenings utterly ruined but hey-ho never mind eh?
    What I want to know is how you can be so brazen as to take £199.99 from my account today 1st March 2013 for not providing something almost anyone with a modicum of computer savvy could do for them selves for free? I accept that you are doing is not actually illegal but it is deeply unethical.
    I therefore demand an immediate return of my money or I will be taking this further.

    MPaulLloyd wrote:
    Hi everyone, I'm new on here but I got the heads up on your discussion via a colleauge. I seem to have been having similar difficulties and have sent the following to the BT complaints department.
    Thought it might be of interest?
    On Tuesday of this week I found I was unable to access my email account and on making enquiries was told it had been hacked. I was given a new password and then received the following.   My account was hacked
    From
    Yahoo! Customer Care  
    To
     Response
    Thank you for contacting Yahoo! Customer Care.
    Your Incident ID is:
    • If you are reporting abuse, we appreciate your efforts to make our community better. We will investigate and take action where appropriate, and may contact you if additional information is required to complete our investigation.
    • If you are submitting a request for assistance, or asking a question, we will respond as soon as possible.
    Sincerely,
    The Yahoo! Customer Care Team
     This has happened before and it's really annoying all the moreso because you will not allow passwords that contain anything other than letters and numerals which severely limits the possible combinations.
    Then it happened again.
    When I phoned up to see if I could gain access to my emails and was surprised to find it is now a premium rate line at £1.53 a minute so why did it take over 17 minutes to sort it out? This seems to be far too long simply to change a password and let me get on with my day? During this slice out of my life it was suggested that I was probably being 'specifically  targeted' so of course I was concerned that this might keep happening and was told they had a solution and put me through to an operator who wanted my bank card details!? Ok alarm bells are ringing now, and then the bombshell, yes they could fix my problem for me for a one time payment of £199.99...............
    I suggested that I could sort it myself for a lot less but apparently only ‘your’ software was capable of tracking down and removing the offending virus from my computer.
    I then made a suggestion put forward by a good friend who works for the Home Office knows about these things that I could just wipe my hard drive using [xxxxxx] and reinstall my software as I have taken the precaution of backing it all up but was countered with rather vague comments about what might happen next time and really ‘your’ software is the only solution to my problem..... Actually I don't see how it is my problem, after all I pay good money to use BT broadband its services already and this all seems a bit like being asked by the local council to fill the pot-holes in the road I use to go to work each day!! Sorry but really this is not my responsibility it is yours.
    However I was still concerned about another attack and  I really wanted to know what was involved so I agreed in principle to have a go and was duly booked in for an appointment that evening 8pm. The technician was very pleasant and instructed me to visit [xxxxx] and  I got a page not found error message, not a good start but we persevered for twenty minutes only to find that teamviewer 8.0 would not download onto my hard drive and then my time was obviously up as I was told that a senior technician would get back to me same time the next evening, ok, I'm a patient man. Although this Team Viewer is just an off the shelf piece of software that anyone can access for free so I wasn’t very impressed I must say.
    Anyway the following evening at 7pm 28th Feb, not 8pm as previously agreed! and right in the middle of my evening meal with absolutely nothing set-up at all and I actually found myself apologising to the technician for being unprepared! Why I do not know? However he assured me he 'had all the time in the world' so that's ok then, and so we proceed as the night before but eventually manage to get the teamviewer 8.0 downloaded onto to my netbook and so he hangs up saying it will all be fine and to get on with my evening, and so he takes control and begins to download Superantispyware Proffessional Trial Edition, but hang on Trail edition? As in free!? What? I checked on this and it is just some dodgy trial edition of a rather less than professional piece of American software retailing at a mere $19.95 which Microsoft do a far better version of for free to all. Anyway what with teamviewer 8.0 and Superantispyware both on my little netbook the poor thing to froze after just a few seconds and although the technician assured me that he had checked it at ten minute intervals absolutely nothing happened for a full hour, because I was sat watching the whole time, by which time I was losing patience and really just wanted to go to bed. His dismay was palpable, 'we have to get this onto your main laptop' his voice rent with near panic and so I tried again but no my trusty old Dell Inspiron 1300 just wouldn't have it. So he basically ‘had to go and deal with another customer.. Oh Fine, that's just fine, two evenings utterly ruined but hey-ho never mind eh?
    What I want to know is how you can be so brazen as to take £199.99 from my account today 1st March 2013 for not providing something almost anyone with a modicum of computer savvy could do for them selves for free? I accept that you are doing is not actually illegal but it is deeply unethical.
    I therefore demand an immediate return of my money or I will be taking this further.
    Hi. Welcome to the forums.
    Please go back and edit your post to remove the email address and reference number.
    Sorry to hear of the problem.
    Firstly, what number did you ring up ? The helpine is an 0800 number, free from landlines.
    The whole story actually looks like you've not been talking to BT at all, but to scammers. What was the 199.99 billed to ?
    BT as far as I know do not instruct people to install teamviewer.
    As for downloading Superantispyware, there is a free version anyway. "They" may have done more than just install this, and possibly used that as a decoy whilst doing something else.
    Honestly, if you do online banking, I would contact them immediately to say that you may have fallen victim to ID fraud. Also cancel that card.
    As for the password, it's not inherently insecure. Using a mixture of case and numbers is fine. Frankly if it has happened before, then I would say you have a more serious issue - possibly viruses/trojans or malware.
    Do you use your email address as the login for various online websites, and for an associated password have you ever used the email password ?
    Killdisc.com isn't what you might think it is.
    Also by using a different machine, you've possibly got that infected as well.
    All of this has nothing to do with your email account being hacked I'm afraid.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Verizon email account hacked, need a Verizon email specialist to HELP me Please.....

    My Verizon email account was hacked recently. My account has been sending out Viagra and Fat Pill emails to all of my contacts. I want to change my Verizon email account password. I've contacted Verizon through the {edited for privacy} phone number multiple times without any resolution. I've also setup at least 5 chat sessions without any resolution.
    Each time, the technical support person guides me to changing my "My Verizon" password which is not connected to my Verizon/Yahoo email portal.  This is getting frustrating, I want to change my email password not my "My Verizon" password. These systems apparently do not talk to each other.
    I've searched the internet and this seems to be a known problem for other people as well. I need a Verizon email specialist to contact me to resolve this issue. Please help me.......

    Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

  • HELP! my emails disappeared after I modified the pop incoming and outgoing server settings in my apple mail email account. I have checked all my mailboxes--gone. How could they have disappeared? I am talking about 200 plus business emails

    I have checked all my mailboxes--gone. How could they have disappeared? I am talking about 200 plus business emails. I am using Lion X.0

    Thomas,
    "Note that you were warned that this would happen and approved it.  When you delete an e-mail account in Mail, you are shown a message like the following:"
    You didn't read my problem - I said I deleted a POP email account.  I always read the messages that pop up and in Mail when you delete a POP account - IT DOESN'T TELL YOU NUTHIN!  It just deletes it - which *** for me.  Fortunately, I had an iPhone and on that device I had about a 1000 messages that I could recover but on all my POP accounts I download them from the server onto my Mac so they were only on Mail (the really old ones that I wanted to keep.)  I had to move them into another directory one by one basically because when I would move 50 some of them would move and some wouldn't and I never did figure out that problem.  Basically the ones that would not move are the ones that were associated with my domain changes with GoDaddy, and there were a lot of those.  Have no idea as to why only those were resistant to moving but I can get all that data from GoDaddy anyway.
    This thread is now moot seeing as how I've recovered everything I can and am going to just move on - and back up more often.  ;-)
    Apple and Mail need to rewrite that program to include a WARNING MESSAGE when deleting an Account in Mail that says ALL YOUR MESSAGES ARE GOING TO DISAPPEAR NEVER TO RETURN IF YOU DELETE THIS ACCOUNT, SO YOU DANG WELL BETTER HAVE A BACK UP IF YOU WANT TO KEEP ANYTHING BEFORE PRESSING THAT MINUS SYMBOL!  ;-)

  • Email accounts hacked and now suspended

    My email address and my husbands email address have been, we believe, hacked and are now suspended. No amount of resetting attempts and waiting twelve hours has helped. We have tried the online support, which timed out and just didn't work when we were a mere 12 minutes away from talking to someone, my husband submitted an email query last week but we have had no response.
    EVERYTHING is linked to our email accounts, can anybody help me get them back??

    Try contacting this number 0800 111 4567. You may need your BT account number so have it handy. You will also need to access your computer. Explain to the operator that you believe your accounts have been hacked and the password and security questions have been changed. Obviously explain it is both accounts, I assume one is the master account and the other a sub account. They may help you with resetting it while you are on the phone or they may tell you that they have to send the new password out to the address on the account.
    If they do reset on the phone make sure you can access your email before they hang up other wise you will have to go through the procedure again.

  • Email account hacked - mods please help

    Hi
    I've come here as a last resort because I cannot seem to find anyone who can help = (
    My BT Yahoo email account was hacked over the weekend and spam emails sent to everyone in my address book - very embarrassing considering some were clients. I have changed the password but I want to delete the account completely so it cannot happen again.
    I have been trying to do this since Saturday night but I am astounded at the difficulty I am having. I have spent a combined total of over 3 hours speaking to various operators in overseas call centers being passed from one department to another - each time I have to recount the same story. I was assured it had been cancelled after my first call - it wasn't. I have been on hold a number of times only to be cut off. I have been promised call backs on 2 occasions which haven't materialized.
    I have just finished talking to an operator who has assured me this is being dealt with and he will call me back - he says it should be inactive within 48 hours but may take up to 90 days! - WHY?
    I need to delete this account ASAP - it is a free account I have had from the dial up days but was attached to my BT broadband when I had it (I cancelled that some months ago)
    Please help
    Thanks
    Steve
    How is it that a supposed leader in telecommunications can be so inept at communicating with customers?
    Solved!
    Go to Solution.

    bonzo65 wrote:
    Hi
    I've come here as a last resort because I cannot seem to find anyone who can help = (
    My BT Yahoo email account was hacked over the weekend and spam emails sent to everyone in my address book - very embarrassing considering some were clients. I have changed the password but I want to delete the account completely so it cannot happen again.
    I have been trying to do this since Saturday night but I am astounded at the difficulty I am having. I have spent a combined total of over 3 hours speaking to various operators in overseas call centers being passed from one department to another - each time I have to recount the same story. I was assured it had been cancelled after my first call - it wasn't. I have been on hold a number of times only to be cut off. I have been promised call backs on 2 occasions which haven't materialized.
    I have just finished talking to an operator who has assured me this is being dealt with and he will call me back - he says it should be inactive within 48 hours but may take up to 90 days! - WHY?
    I need to delete this account ASAP - it is a free account I have had from the dial up days but was attached to my BT broadband when I had it (I cancelled that some months ago)
    Please help
    Thanks
    Steve
    How is it that a supposed leader in telecommunications can be so inept at communicating with customers?
    Hi Steve. Is this a sub account - it sounds like it from your kind information. If so, then go to my shortcuts option 12b, and after signing in you should be able to delete the sub account easily from there. (Enter your full BTinternet primary email address).
    It is an immediate deletion. However the 90 day figure is when that sub account becomes available again for someone else (or indeed you) to use again. Any emails sent to the address whilst it's in this limbo state won't get bounced as non deliverable.
    As you've said that you are a non BT BB user - the account may well actually be something different and not a sub account. If so, altering the password and removing all contacts in the online address book should be fine. However any users already contacted could be on a spammers list. Then just don't use the email address again.
    If you can, it might be worth trying to find out how the account was hacked in the first place. A phishing attack, or someone perhaps guessing a password based on any social network information provided etc.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Need help with apple "me" email account!!!

    When checking my me account it says The connection to server failed...what can I do without deleting my me account because I don't want to lose all photos on photo stream??

    Hello,
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    Server name: imap.mail.me.com
    SSL Required: Yes
    Port: 993
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    SMTP (outgoing mail server) information:
    Server name: smtp.mail.me.com
    SSL Required: Yes
    Port: 587
    SMTP Authentication Required: Yes
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0
    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
    Then click the Show Details button & Check again.
    Mail: Can't send messages, "Cannot send message using the server smtp.xxxxx.com" alert appears...
    The Password rejection can confuse people since it's a catch all meaning...
    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
    The receiving email ports are:
    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995
    Outgoing ports are...
    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
    old: http://support.apple.com/kb/TS1482

  • Re: Email account hacked - mods please help

    Hi All,
    Just joined the Forum because guess what, my address book has been hacked yet again! This is despite having changed my password each time, deleted unneccessary addresses and talking to both BT and AOL.
    Oh, and I nearly forgot, I have had BT Netprotect Plus all the time.
    So would any one like to help yet another poor soul, and no I have never logged on at an Internet cafe or elsewhere
    Many thanks & regards

    Pleasure_principle,
    Please give brief details of why you think your account/ address book has been hacked.
    Change your password for the account (on a PC other than your own if you can).
    Say what system you are using Windows xp,vista, 7 or Mac and whether you are using webmail or an email client.

Maybe you are looking for