Apple ID email address clarifications

Hello,
I've been an iPhone user since the original iPhone and now found myself with some problems regarding the online services.
As an introduction, I've registered my Gmail e-mail address as my Apple ID and had no problems at all with it until now.
It happens that whenever anyone tries to add me to Find My Friends or iMessage using my e-mail address, the system doesn't recognize it as if it were a valid Apple ID. However, upon checking the Manage my Apple ID page, I see that my e-mail is properly configured as both my Apple ID and primary e-mail, and I also found an alternative e-mail under the @me.com domain.
Now, if you try to add me as a contact to Find My Friends using my Gmail address, a grayed question mark appears next to it. However, if you use the @me.com address, everything goes well.
I've tried removing all alternative addresses but the @me.com one keeps returning.
Is there anything I can do to fix this? I really don't want to use the @me.com email address at all.
Thanks!
Nico
PS: the question is not how to delete the @me.com address, but why is my Gmail one not working properly with the online services.

Hi nameghino,
Welcome to the Support Communities!
The Find My Friends app is tied to the iMessages app which requires an iCloud account (@me.com) to work.
The articles below may help explain this further ...
Find My Friends: Frequently asked questions
http://support.apple.com/kb/HT4487
What do I need in order to use Find My Friends?
An iPhone, iPad, or iPod touch with iOS 5 or later
The Find My Friends app
The Apple ID you use for iCloud
iOS: Using Messages
http://support.apple.com/kb/HT3529
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers!
Judy

Similar Messages

The email address used to Sign into my icloud is no longer active, this is different than my apple id email address though. How can I change my icloud email address to my current apple id email address

When I received my iphone 4s 3 years ago the my apple id and icloud email addresses were the same, it was a student email from the college I attended. This account is no longer active, but when I changed my apple id email address to a current email (gmail account) the icloud address didn't change over. I now have no ability to sign into icloud on my phone and icloud hasn't been updated in nearly a year. I wanted to figure out this problem before I upgraded to the Iphone 6 this December. Is there any way this is possible?

Welcome to the Apple Community.
You should still be able to use your college email address, just log in with your details.

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

I changed my apple id email address last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
What have I done and how can I fix it?
Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

I FOUND THE SOLUTION!
I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

How do I change my icloud email when don't know the old password after I have changed my apple ID email address and the password? icloud is still online with my old email address!!!

I got a new phone but backed it up through my itunes, and when I tried to use icloud it kept telling me I have forgotten my password, when I really really didn't. So I went to settings > itunes&appstore and changed my password, but also changed the email address too while I was at it, since I've always wanted to change it. But now here's the problem. My iphone's icloud is currently logged in with my old apple ID email address, which seems to not work with the new password, so I can't log it or even delete the account off my iphone. And ovbiously, I don't know the old password that I have "forgotten", as my phone tells me. There seems to be no way of changing the icloud account now.... What should I do?!

So what was the solution. I have a similar problem on all of my devices now

HT1918 How can I transfer albums from one of my accounts to another? My new account (Apple ID) email address is no longer available to me since I lost my job.

How can I transfer albums from one of my accounts to another? My new account (Apple ID) email address is no longer available to me since I lost my job.

OK, now I have another problem. I typed in my email address wrong. Instead of optonline.net I typed in optimum.net. Though I can google my email address and it defaults to the optonline.net the email to confirm the change is not showing up. I know, real stupid. Now I cannot log onto either address as the original is not changed and the email has not showed so am I done here? I appreciate your help!!! Carl

Can separate apple ids be set up for individual family members that use different devices? Several iPads are tied to one Apple ID (email address). Thank you.

Can separate apple ids be set up for individual family members that use different devices (iPads & iPhones)? Several family members are tied to one apple id (email address). Thanks.

How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)

How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)? Whenever I try it always wants to send things to my email address to confirm. I have a new apple ID and a new email address, I want to use this now for my iphone and my macbook air but I can't and I'v

Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.

How can I change my apple ID email address?

How can I change my apple ID email address?

I just did follow Varjak's instruction, but it refused. I was asked to enter my Apple ID's email address which unfortunately is the same as my Apple ID. I created two different passwords for each Apple ID n primary email address when I set up my I tune account in the first place, however.
I do remember my Apple ID password because I have used it every time I installed new apps, but I completely forgot my password for the primary email address because I've never used it at all! I have another email address which I actively use it for all my email. I want to change my primary email address which happened to be my Apple ID as well to the one I actively use.
Because of the explained problem, I can't log in to Icloud as I have been asked to verify by following the instruction sent to my primary email address.
I would really appreciate it if any one can help me solve this problem.
Thank you all.
Suzy

I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?

I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?

Hello Brookeg189,
You may be able to use the password for your existing iCloud account to get past this dialog.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen

Your apple ID (email address) cannot be used to set up imessage at this time

My iMessage recently stopped working. When I attempt to log back in it tells me "your apple ID (email address) cannot be used to set up imessage at this time" then gives me a code to share with Apple support. (See screen shot). Any suggestions?

There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
Otherwise, do what the error message tells you to do.

If i associate my apple id with another email will i lose my icloud data or i will still be able to access all my stored data with the new linked to my apple id email address?

hi there
if i associate my apple id with another email will i lose my icloud data or i will still be able to access all my stored data with the new linked to my apple id email address?
i mean i am not signing up for a new account, just changing my old id primary email which is my apple id login into account.
in other words, www.icloud.com will recognize that it is still me if i login on the site? will i be able to see there all my stored information?
and if i change my password, does it automatically changes the @icloud.com password which should be the same as my apple id pass?
thanks

After opening the email it shoud of had you enter the Apple ID and password. Using certian web browser's can cause errors. You can adjust securty settings (big pain) or you use another browser. Using Firefox or Safari should do the trick.
Let me know if using Firefox or Safari resolved it.

I changed my apple ID email address - can't log out of iCloud

I changed my apple ID email address some time ago - I'm trying to log out of iCloud on my iPad but as 'find my mac' is enabled it wants the password in order to sign out, but the email address is the old one (greyed out); it says password or ID incorrect - yes the ID is incorrect, but can't be changed!
And BTW in my iCloud account under the new addres, no devices have 'find my mac' enabled

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I updated my Apple ID email address but it does not update on my other devices. What do I do now?

I update my Apple ID email address but it does not update on my other Apple products. What do I need to do now?

Sign out and back in on the un-updated devices

Who knows apple's Email address that I can connect them ?

I cannot find out Apple's Email address, I want to connect them, but it is difficult for me to call them, who knows its email address?????

To leave feedback, try [this form|http://www.apple.com/feedback/iphone.html]. You could also contact Apple through [this page|http://www.apple.com/contact> but please familiarise yourself with [Apple's Unsolicited Idea Submission Policy|http://www.apple.com/legal/policies/ideas.html].

Apple ID email address clarifications

Similar Messages

Maybe you are looking for