Apple ID greyed out in updating applications in the app store

Hi, i have a problem with updating iPhoto and iMovie on my Macbook Air. When i try to update the application it requires me to use my old apple ID which i forgot and no longer have access to that account. I was able to use my new apple ID to update the iWork applications.
Any suggestions?
Thanks

Click here and request assistance.
(91487)

Similar Messages

  • Iphone iOS 8.1 not loading or updating applications from the app store

    HI all,
    seems that since I updated my iPhone 6plus to iOS 8.1 app store updates are not working.  I just get the "circle" with the square in the middle and it just sits there.  doesn't matter if it is through wifi or cellular.  

    I found some other comments which alluded to removing all items in my "newsstand".   I did that, rebooted and now application updates are working again.  Of course, this isn't a long term solution as I do want my newsstand magazines back.    When are we getting a fix?

  • I deleted all Apps on iPad as they were associated with an out of date Apple ID and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

    I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

    Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?

  • Apple has sent out several updates lately for the OS. Now I cannot open ANY attachment to ANY e-mail. Is there a fix?

    Apple has sent out several updates lately for the OS. Now I cannot open ANY attachment to ANY e-mail. Is there a fix?

    Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
    Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
    Such a deal! Are you not absolutely thrilled?
    Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free if you can find it)
    OpenOffice (completely free)
    Numbers ($19.99)
    Pages ($19.99)

  • Update section of the App Store saved a wrong Apple ID

    Hi all,
    The update section of the App Store saved a wrong Apple ID, and i can't update any of my apps...
    It is so weird because when I buy an app, the app store has saved my actual apple ID, but for updating apps it saved a wrong one, and it's impossible to change (even when I log out and log back in with my real apple ID)..
    thanks for the help
    eric

    I'm having the same issue of trying to update existing applications on my iPhone (a different Apple ID than my own keeps popping up). I logged out of the App Store, then in again to ensure the Apple ID was my own. Still, in my attempts to update existing apps, a different Apple ID came up.
    Interestingly, if I purchase a brand new app, my own Apple ID comes up as usual, and there is no problem with the new purchase.
    Logging off the phone does not fix the issue. Restoring the phone also does not fix the issue. I have tried both.
    Also, I have never used a computer other than my own to sync my phone. I have had the same Apple ID and password since day one.
    No doubt it will be resolved in a future update. In the meantime, for those of us affected, there is an obvious delay in the ability to update existing applications, and all suggestions thus far for a "fix" do not actually fix the issue.
    Looking forward to the fix, but happy nothing else seems to be wrong (at least for the moment!)

  • I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

    I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

    Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
    Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with.

  • After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."  How do I still update my apps??

    After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."  How do I still update apps such as iphoto??

    What happened was you never accepted these apps into your Mac App Store account.
    Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
    OS X Recovery -
    http://support.apple.com/kb/HT4718

  • Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.  For example one message box i got says: Your Apple ID has been disabled.  But the itunes guy says, he cant help me. Who can?

    please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
    For example one message box i got says: Your Apple ID has been disabled.
    But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

    Try here first >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    If you can't resolve the issue on your own, call Apple or schedule a call >   Apple - Support - Solutions
    Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

  • When i try to update OS it's showing this message why? This Apple ID has not yet been used with the App Store.

    when i try to update OS it's showing this message why? This Apple ID has not yet been used with the App Store.

    Hello Daijalove97,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/HT2589
    To use your Apple ID at the iTunes Store
    Open the latest version of iTunes.
    Choose Store > Sign In from the Store menu.
    Enter your Apple ID and password, then click Sign In.
    Click Review when asked to review your information.
    Enter your billing information, a credit card will be required.
    Click Continue when you're done entering your credit card and billing information.
    Best of luck,
    Mario

  • Missing Update Application button in App Store connect?

    I have an application in the App Store that I would like to update with a major bug fix release, but the "Update Application" button is missing from my Manage Applications page. There's also an ancient minor update that's been stuck "In Review" forever, but should be discarded. What's the fix, or the proper channel to ask for help? Or are a whole bunch of other developers in the same boat?

    A whole bunch of developers are in the same boat.

  • Starting February 1, new apps and app updates submitted to the App Store must be built with Xcode 5

    Apple send out this message:
    "Starting February 1, new apps and app updates submitted to the App Store must be built with Xcode 5 and iOS 7 SDK. Learn more about building apps for iOS 7."
    A few questions about this to Adobe:
    - Which AIR SDK version is prepared for this ?
    - Do we need to recompile all ANE's ?
    Cheers.

    Hi All,
    The issue has been fixed and the build 4.0.0.1619 is available at
    http://labsdownload.adobe.com/pub/labs/flashruntimes/air/air4-0_sdk_mac.tbz2 for mac and http://labsdownload.adobe.com/pub/labs/flashruntimes/air/air4-0_sdk_win.zip for window. Please let us know if you will face any issues.
    Regards,
    Nimit

  • Some one's email id is displaying on the update menu of the app store what was that

    some one's email id is displaying on the update menu of the app store what was that

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard (command-C).
    In the Finder, press the key combination command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • HT1338 We could not compete your update. Iphoto can't be unstalled on "Macintosh HD" because OS X version 10.8.2 or later is required.  You can update OS X from the Updates page of the App Store.  Why is this happening

    We could not compete your update.
    Iphoto can’t be unstalled on “Macintosh HD” because OS X version 10.8.2 or later is required.  You can update OS X from the Updates page of the App Store.   Why is this happening I have a OS X 10.8.1 (12B19) already installed but he update will not install, as a matter of a fact the update does not even come up in teh appstore.  I recently purchased the MacBookPro in May 2012, and updated with the new OS X came out.  I am new to MAC but enjoying it.  What do I need ot do.  Please do not say go back to the App Store.

    Just bought a MacBook Pro 13" Retina for my wife (yesterday).  Having the same issue, iPhoto wont install, says i need 8.2.  But I cant update to that version.  Tried the App Store, but it says this computer is not compatible with that OS (really).  Tried the link above, and it wont install becauase it says there is not enough room on the harddrive.  I love Apple products, but the last month everything is buggy.  This is kind of the last straw for me. Please help.

  • I updated iPhoto but the app store still shows that red 1, how can I remove it?

    I updated iPhoto but the app store still shows that red 1, how can I remove it? I can't right click, i cant do anything to get rid of it.

    Nope that's not it, I always use that particular ID, but the @me.com portion of the Apple ID is missing when trying to download from the App Store on the Phone.
    It is grayed out inside the App Store app so I can't change it there and I already changed it in the settings.
    The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information.

  • Looking For Scan and Read Back Applications on the App Store for blind individuals?

    Hi There,
    Are there anything applications on the app store which for example if you were to scan a document and the user wanted it to be read back to them in text form or what ever the e.g picture had text on them can it be done or is there any application looking for asap?!!

    Apps don't go in Passbook, but passes do.  You can get passes via both the Starbucks and Apple Store apps.  If you sign up for an account in the Starbucks app, you can create a pass and add value to it (or enter an existing Starbucks gift card number).  The Apple Store app allows you to send gift cards to people, which can then be added to Passbook.
    Check out http://support.apple.com/kb/HT5483 for more info.

Maybe you are looking for

  • ACE - Inspection per VIP and other Questions

    I have my ACE up and running with SLB for HTTP, terminating SSL and inspection for the traffic flowing through the ACE. One thing i haven't figured out yet is how to let the ACE distinguish between inspecting only the VIP traffic versus inspecting th

  • User defined field in SD and its link to Value field in COPA (??)

    Dear All, We have created one "Z" field i.e. user defined field and its in VBRP Table. This is a quantity field. to update the values in this field we have used an exit in sales and distribution module. Now, by defining this exit values are correctly

  • Web browser resource use in kde4

    My testing was not extensive.  I opened 2 tabs in each of 4 browsers and only looked at cpu use after about a minute.  One tab was used for gmail and the other for hulu.  These should test what most people want to do.  I also went to random other sit

  • How to remove the Mandatory indicator of Activity Number in Service Master?

    Hi, Can some one tell haw can I remove the mandatory indicator of Activity Number field in Service Master (AC03)? Regards.

  • Opening a RAW file in CS6

    When I open a RAW file, it no longer opens in the RAWsettings.  How do I make sure a file opens in RAW settings.