Apple ID has been disabled, cannot download, update or purchase apps music - pls help

Hi I have reset my apple ID password, logged out and logged back in with  my new password on both itunes, and also in settings under itunes, and I still have the alert "Apple ID has been disabled". if anyone could please help me remedy this problem it would be grately appreciated.
Thanks
Cassie

http://www.apple.com/support/contact/

Similar Messages

  • Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.  For example one message box i got says: Your Apple ID has been disabled.  But the itunes guy says, he cant help me. Who can?

    please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
    For example one message box i got says: Your Apple ID has been disabled.
    But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

    Try here first >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    If you can't resolve the issue on your own, call Apple or schedule a call >   Apple - Support - Solutions
    Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

  • My apple account has been blocked cuz I tried to purchase apps but I forget the answers of the security q.how can I activate it ??

    My Apple ID has been blocked cuz I tried to purchase apps but when it ask for answers of the security Q.I forget them and I tried to guess the answers several times PLZzzzzzzz I want to reactivate my account plus I want to know the right answers of Security answers?...??

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
     Cheers, Tom

  • I get a message saying my apple id has been disabled when i try to purchase a movie

    I get a message saying "my apple Id has been disabled. I've tried changing password, other things that was suggested, but still won't let me
    purchase a movie. I can go into my account and edit, but can't purchase? Any ideas?

    Apple ID disabled
    http://support.apple.com/kb/TS2446
    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why does my Apple TV say my Apple ID has been disabled when I try to purchase a movie from the itunes store?

    I am trying to purchase a movie through the itunes store on my Apple TV, but it's saying that my Apple ID has been disabled and my account is perfectly in order and verified. Someone please help me.

    Check your error message and see below.
    Disabled for security reasons read this: http://support.apple.com/kb/TS2446
    For something else read this: http://support.apple.com/kb/HT5699

  • Why does it say my apple id has been disabled when i try to purchase a song?

    Every time I try to purchse a song on itunes it says that my apple id has been disabled.  Not sure what to do!!!
    Thanks

    These links may help you:
    http://support.apple.com/kb/HE37
    http://support.apple.com/kb/TS2446

  • HT201209 Cannot redeem code because this apple id has been disabled

    How do you re-enable your Apple ID. My Apple ID was disabled unbeknownced to me.I first realized when trying to redeem a gift card via itunes on my mac - recieving the "This Apple ID has been disabled, cannot redeem this gift card code"

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on them
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Your Apple ID has been disabled - what to do?

    I get the message "Your Apple ID has been disabled" trying to update apps on my iPad, iPhone or on iTunes on my Win7 PC.
    Support requests submitted to the web site get CLOSED quickly with no helpful information or email to me about it being resolved.  Someone or something at Apple's end decided the case is resolved.  And, it isn't resolved.
    The account disabling was a result of a charge-back of $99.99.  I disputed the charge to my bank and the bank refunded the amount to my credit card account.
    I'm at the mercy of Apple Inc and nobody over there is apparently listening or interested.
    Help!

    My billing arrangement with Apple
    I don't associate a credit card to my Apple account
    I don't associate a PayPal account to my Apple account
    Instead, I buy Apple Store credit (gift card) from Walmart.com.  After Walmart.com emails the gift card code, I enter the credit into my Apple account.  I buy small dollar amount gift cards.  These extra steps are inconvenient but has the following benefits:
    limits "impulse" buying from the App Store, iTunes, etc.
    removes a third party (bank or credit card or PayPal) from future disputes
    The small dollar amount helps limit my potential loss.
    /end/

  • What to do when I try to purchase from iTunes and get the message, Your Apple ID has been disabled?

    What can i do when I am logedin to my iTunes and the the message, Your apple ID has been disabled, when i try to purchase?

    Take a look at this Apple support article:
    http://support.apple.com/kb/TS2446
    Regards.

  • Can someone please tell me what to do if you continue to get the message that your apple id has been disabled?

    Can someone please tell me what to do if you continue to get the message 'your apple id has been disabled'?  I've tried everything suggested in the help section...many times.

    Contact itunes support.

  • TS1424 Why my apple id has been disabled???

    Anyelse can help to solve the problem??Why my apple id has been disabled??I wanna purchase something but cant~~In-apps-purchase also~~
    Help me~~

    you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • When Trying to download or update apps I got "your apple id has been disabled" and I had reset my password for three times

    when Trying to download or update apps I got "your apple id has been disabled" and I had reset my password for three times

    If you are receiving a message that your iTunes account has been disabled and resetting your password does not resolve the issue, then you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/

  • TS1424 My Apple id has been disabled. I am not able to download any applications and also my old apps which I had downloaded I cannot use on any apple device of mine. Can someone help

    My current apple id has been disabled. When I download any apps I keep getting an error
    " APPLE ID HAS BEEN DISABLED"
    I have contacted Genuis Bar and they restored my iphone to the factory setting and all of my old apps which I had on my machine are also gone. They did an icloud backup restore but that also does not allow any apples to be added to my Apple device - Iphone.
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    My apple id has been corrupted. How do I contact Itunes to fix the issue.

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • Every time i try to download or buy or update my apps for apple it says my apple id has been disabled. Any ideas?

    Every time i try to download or buy or update my apps for apple it says my apple id has been disabled. Any ideas?

    Apple ID is Disabled - Apple Club
    Apple ID- "This Apple ID has been disabled for security reasons" alert appears

  • On my iphone 3gs, i cannot update my apps; i get the message that my apple id has been disabled

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    You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.

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