Apple ID has not purchased LION

I bought my daughter a macbook air, the prior owner had wiped the HD and told me to just do a restore and login with my apple ID after i bought Lion. So i bought Lion 30 minutes ago, now doing restore on my AIR and it still says ............ This ID has Not Purchased Lion
do i just wait longer for the purchase to get registered on servers or what?

Where did you purchase Lion? What are you restoring. You have to purchase Lion directly from Apple Customer Service. It is not available in the App Store. After you do get it you must install it. There is nothing for you to restore. You cannot use the seller's copy of Lion nor can you restore the seller's copy of Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
If you purchased Lion and/or Mountain Lion from the App Store for your computer, then you can install it on all the computers you own. But you must first purchase a new license for Lion or a license for Snow Leopard.

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This apple id has not purchased lion help

mackbook air keep sayin
this apple id has not purchased lion help
i format the hard drive and cant start dawnloading
p.s i did buy it with this account
but im stuck in ( this apple id has not purchased lion ) help

@macjack
thank you so much for all your help
i just chat with apple
and the proplem was very stubid
all you have to do is im making an examble
this is the email that it purchase osx
([email protected]
all you have to do if you have the same proplem that i have is
to remove the Dot ( . ) and the ( @ )
to become like this
( sweet kiss ) only and the password
i hope it help everyone
thanx for kith from apple support <3

When I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

I have erased my drive and when I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

By OS X Utilities, do you mean Recovery? http://support.apple.com/kb/ht4718
Can you explain exactly what you did to erase the drive?
And, which Recovery were you in, regular or Internet? (internet recovery starts up showing a spinning globe).

''This Apple ID has not purchased Lion"

Hello,
Recently I wiped the whole hard drive on my mb374(Shipped with Snow Leopard) and tried to reinstall.
I press R+Command and get into the online restore or something, and an Apple ID is required in order to install the operating system. So I did type my account number and password and was informed that 'This apple ID has not purchaed Lion'. Before I wiped the harddrive the laptop ran 10.8. My apple id has purchased Lion on App store before and this laptop has upgraded from SL->Lion->ML. And I don't have anothe mac or the dvd of snow leopard that came with it.
Any idea? Thanks!

Hello,
Thank you for your reply! I have solved the problem by...Using my friend's apple ID
And after that I checked my purchases on apple app store and yes lion & mountain lion are purchased(0$ for ML)
don't know why this happened but anyway

MBP This Apple ID has not purchased Lion.

hi i bought a MBP of second hand and i restore and when i want to re installed the OS X mountain LION they need the apple id that was used to purchase "OS X Mountain Lion". so i dont know what to do because i bought to a friend that i cant contact to him, anyone can help me?

You will need to use a Snow Leopard retail DVD. If you don't have one:
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Once this is completed you can download Mavericks from the App Store using your Apple ID and password.

"This Apple ID has not purchased Lion" - so I purchased it, but then still keep getting the same message...

Hi,
I`ve got a MacBook Air with OS X Lion. Tried to update it, then it broke down.
On a restart I get the sound and the apple logo, then it whites out and nothing happening.
So I tried to reinstall Lion:
Turn on
Press Command+R
Go to Disk utility: Erase HD
Join wifi
Go to Reinstall Mac OS X: choose drive, sign in to download from App Store...
And then boom: Got the error message above.
So I went online from a pc and purchased OS X Lion from App Store. When it arrived 3 days later, I tried to do the same steps, but I got the very same error message.
Why???
What to do now to get it sorted?
Thanks in advance. x

So I went online from a pc and purchased OS X Lion from App Store.
It's not possible to access Apple's App Store from a PC. Can you provide a link to the site you used?
When it arrived 3 days later, I tried to do the same steps, but I got the very same error message.
When what arrived? Lion and later can legally, and only be downloaded from Apple's servers.

I am trying to restore my OSX but says This apple id has not purchased Lion

Well the computer came with it. I brought it back to Bestbuy but they said there is nothing they can do. Since i have no other MAc i can not sign in to my app store and purchace it ... What do i do????

Why do you need another copy, is there a problem with your Mac, if so reboot to recovery and reinstall Lion.

"This Apple ID has not purchased 'OS X Lion'"

Hello, I recently wiped my hard drive and now when I get to the Mac OS X Utilities screen and try to reinstall my Mac OS X, it tells me that my Apple ID has not purchased Lion. When I first got this computer, I'm pretty sure it was running Lion, but I'm not completely sure. I just brought Lion from the apple online store in hopes that it would verify the purchase and l would be able to download fix my computer, but no such luck. Will I have to wait 1-3 days for it to actually ship before I can get on my computer again? Help is much appreciated. Thank you!

Lion is not Shipped. It is Download only.
Did you buy your Mac new or used?
If used then it came with an earlier version of OS X than Lion. More than likely Snow Leopard. If that is the case then you will need the original system reinstall DVd disc set that came with every Mac before Lion came out, mid (June or July) 2011.
They were packed inside the box the Mac came in. If you don't have them you can order a replacement set from Apple for a small charge.
NOTE:
YOU WILL NEED THOSE DISCS.

Trying to install Lion on newly acquired used MBpro... says my "ID has not purchased Lion" ... but I did!!!

Hello, just bought used macbook with wiped hard drive. disk utility says everything looks good. I've purchased mt. lion from app store a week ago, but this new machine says "that user ID has not purchased lion" when i try an install by signing in with my apple ID. All my other macs show it as "purchased" in app store-HELP!! I need to get up and running ASAP!

Is that Mac compatible with Mountain Lion? http://www.apple.com/osx/specs/
If not, it is trying to install the only version it can, which is Lion (10.7). "Lion" is not "Mountain Lion."
If you use Internet Recovery, it should install the OS it shipped with, without needing an ID. Hold down cmd-opt-r on boot and you should see a spinning globe in the center. That indicates it is booting to Apple's servers and you should be able to install whatever OS it shipped with.
This will not work if it is not Internet Recovery capable. In that case, you need the original install disks that shipped with that Mac. You'll install the original OS and update it to 10.6.8, then you can use the App Store to install.
http://support.apple.com/kb/ht4718

"This apple ID has not purchased OS X"

Background, I purchased a Macbook Pro on craigslist, it had Lion installed. Last week we had some kind of power issue that resulted in an unsafe shutdown which in turn corrupted the OS / boot sector, I'm not really sure how that all works on a Mac. In any case, I wiped the partition. I ended up buying a copy of Lion online, because I only had what was already installed. When I am in Mac OS X Utilities on the recovery drive I click "Reinstall Mac OS X," and it tells me "This Apple ID has not purchased OS X Lion." Most of the threads I've seen on here say to go to the App Store and download it, and that will mark it as "purchased" as far as apple is concerned. (even though I already got my email with the key and all that) But how am I supposed to get to the App Store if I can't boot my Mac? I have a very important DJ gig in 3 days and I am freaking out right now.

You buy Lion on the Online Apple Store. Then Apple sends you a redemption code to the email associated with the Apple ID you used to buy Lion and then you go to the Mac App Store (Completely different than the Apple Online Store) to download it and install it.
BUT to get to the Mac App Store you must have a Mac that is running Snow Leopard 10.6.7 or above, Lion, Mt Lion or Mavericks.
The only thing you can try is to boot to the Online Internet Recovery system. If your Mac is a late 2011 model or newer you will have access to Lion from that system.
To boot to that Online system at startup hold down the Command + Option/alt + r keys and keep them held down until you see a globe on the screen. Once the Mac OS X Utilities screen loads select "Reinstall Mac OS X".
If you get that screen but you can't download OS X, you get an error, or you don't get any globe on the screen then your Mac originally came with an older version of OS X and to reinstall any version of OS X you will need the original system reinstall discs that came with every Mac before Lion came out.
If you don't have those discs then you can order a set from Apple at a small charge. you have to contact Apple by phone and ask to speak to someone to order a set of Replacement System Reinstall discs. you will need the serial number of you Mac to order them. the serial number is etched into the bottom of the case near the screen hinge.

Trying to reinstall OS X Mavericks but when I try to reload it tells me that "The Apple ID has not purchased OS X Mavericks" Help!

I got the spinning wheel when trying to boot up today, so I'm trying to reload the OS, however when I try to do this it tells me my apple id has not purchased the os. what do I do?

Have tried booting to the Recovery partition and repairing your Mavericks partition?
Restart while holding down the Cmd-R key combination, then run Disk Utility.

"This Apple ID has not purchased 'OS X Mountain Lion'"

So I recently initiated a reboot to my MacBook pro, in order to clean it and restore it to factory settings. I was asked to reinstall OS X Mountain Lion and when I attempted to do so this message appeared. Noticing this I went on ahead and purchased Mountain Lion for $19.99 with my Apple ID signed in. After recognizing that my order was complete and I was billed I went to then reinstall Mountain Lion and the same message appeared even though that said Apple ID WAS in fact used to purchase OS X Mountain Lion. please help!

Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account

This Apple ID has not purchasd lion

i cant instal OS X after format, because i bougt second hand MacBook air.

Try booting into an Internet Recovery, which should install the OS that came with the computer. Then you can use your Apple ID to upgrade to Mavericks. Internet Recovery - command - option - R.
OS X Recovery
OS X Recovery (2)

Imac won't reinstall osx. It says my apple id hasn't purchased lion

Hi, i recently decided to give my dad my imac (2011). So before i handed it over i cleared everything from the mac so it would be back to factory settings. All hat went fine. I then went to reinstall my operating system. Everything goes well until it asks me to enter an apple id. I enter mine and a message come up saying "this apple id has not purchased lion" as far as i am aware lion came with the mac when i bought it.
Thanks.

The way i see it the only problem seems to be that i haven't purchased lion with my account. Is this the case?
Yes. Any 2011 iMac that did not have Lion already installed shipped with its predecessor Snow Leopard, and included system and applications restore discs.
If your Mac did not ship with Lion already installed, there is no need to purchase it since you can upgrade directly from Snow Leopard to Mavericks. Upgrading to Lion or Mountain Lion are options as well, but they are not free.
Boot from its original grey System Install DVD. Install that OS, install all applicable Software Updates from Apple, then upgrade to Mavericks by downloading it from the App Store. Follow these instructions: Mac OS X v10.6 Snow Leopard: How to Erase and Install

Re-install of Macbook Pro telling me I have not purchased Lion

I bought this macbok pro early 2012.
I erased the drive and now want to do a fresh install of Lion but it says that the Apple ID has not purchased Lion and that "You must sign in with an Apple ID that was used to purchase Lion".
I am however, using the right Apple ID. But it says I havent purchased Lion. Lion however came free with this machine?
I was running the latest version fine but now I need to pay for it to do the fresh install?
Any advice would be appreciated.

Maybe OS X is a hidden purchase in your Apple ID, so Apple notes that you haven't purchased OS X, even if it came for free with the Mac.
If you could start in OS X, you could show OS X again to be able to reinstall OS X, but as you have already erased the hard disk, you can't do that. Have you got a backup you can restore onto your hard drive? If not, the only option you have is to contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact If they don't do anything, take the computer to an Apple Store or reseller to get OS X reinstalled

Apple ID has not purchased LION

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