Apple ID/iCloud issue
I have recently updated my Apple ID email from a now obsolete one to a new one created. I have since tried to updated apps on my iphone and use icloud on my macbook pro,to no avail,as my apple ID on both devices has not been updated. it obviously has stopped me from performing several tasks,and I would like to know how it can be resolved,and also what I did wrong
Regards
HB
Having changed the email address which forms your Apple ID and hence your iCloud login you need to sign out on all your devices and sign back in with the new ID.
Similar Messages
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Two iPhones, both mine, using the same Apple ID iCloud account
I've seen similar questions but it is always being brought up by members of a family each with their own phone sharing an account. My scenario is different...
I have an activated Verizon iPhone 5, running iOS 7.1.x. I have an Apple ID and it backs up stuff to my iCloud account.
I've just received an, as of right now, non-activated T-Mobile iPhone 6. I haven't turned it on yet but it'll of course have iOS 8.x.
Both phones are mine. In a couple weeks, I'm going to go through the whole process of porting my number from Verizon to T-Mobile, but for reasons I won't go into now, I can't do that just yet.
If I power on the new iPhone 6 now, because I'm excited and want to play around with it, I should be able to just use it Wi-Fi. My question then is can I use both devices with the same Apple ID / iCloud account?
Obviously phone calls and non-Wi-Fi data will only be working through the iPhone 5, since it's the only one with service, and that's fine. But what happens with backups and syncing? Will new photos and apps end up on both? Will contacts, the call history, and messages (texts and iMessages) end up syncing? Will syncing work in both directions? Any other caveats or problems that I might run into? If it's a pain, I can just leave the iPhone 6 alone, and wait until I port my number over.
Thanks,
Manny
P.S. I've never ported a number or upgraded from one iPhone to another, so I don't know how it normally works. I'm assuming my Apple ID can "transfer" everything. I don't have much on my phone so it all fits within my iCloud storage. I don't use it with iTunes, or hook it up to any computer at all, or for music, movies, etc. Just apps, contacts, settings, photos, etc.mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important. -
Mail from time to time won't connect to my BT email. This is intermittent. There is no apparent reason, it just seems to not be able to connect occasionally. Is there an icloud issue from time to time?
Hi there racchycoops,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W. -
Apple Id / iCloud usernames: iCloud email address
I am having an iCloud issue that I have been unable to find a listed resolution for. I use the same @bellsouth.net email for my Apple ID and ICloud id. However the iCloud account lists a separate @me email address under the Advanced block of iCloud settings. The @me email address belongs to my wife's iCloud and is causing issues with synching and especially iMessages. She receives a copy of all iMessages originated from or sent to my iPad. I never entered this @me email address and am unable to change it under advanced settings. The path is Settings, iCloud, Account, Advanced, Mail, account name, email
How can I changed this @ me email or delete it and insert the correct address?
Many thanks in advance for anyone's assistance with this issueNot sure about your question on changing your email address for iCloud. I believe you have to delete the account from your device, then go to https://appleid.apple.com and manage your account editing the the primary email address, then log back in to your iCloud account on your device with your new credentials and the iCloud data will be synced back to your phone (see https://discussions.apple.com/thread/3980210?start=0&tstart=0).
I am sure about your iMessage issue. This is caused by using the same Apple ID for iMessage on both devices. To fix this, on one of the devices go to Settings>iCloud>Receive At, tap the Apple ID at the top, sign out, then sign back in with a different Apple ID. -
my iiPad mini is lagging to much after ios 7 upgrade. Please apple solve this issue. Games which are running smoothly in ios 6 lagging too much. This is the worst experience Apple
Settings>General>Reset>Reset all settings.
*Note:* Settings, preferences, network settings, etc *will* be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF)
If you want to voice your opinion, please do so here:
http://www.apple.com/feedback/ -
IPad is not accepting Apple ID, ICloud, ITunes Password.
My IPad Mini is not accepting my Apple ID, ICloud or ITunes Password. I tried to reset my IPad but it asks me to switch off my Find My IPhone app, but I could not do so as I am not logged into the ICloud! I even changed my passwords 10 times, but all in vain. I have the latest IOS software. Plz help me.
Hey Po.,
Thanks for the question. If I understand correctly, you wanted to reset the iPad but you have to turn off Find my iPhone first. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iCloud: If you have trouble signing in to iCloud.com
iCloud: Remove your device from Find My iPhone
Thanks for using Apple Support Communities.
Have a good one,
Mario -
Good afternoon friends.
Please help me and tell how can I stop using my primary Apple ID (Gmail) but leave my secondary Apple ID (icloud) as primary ond only ONE?
I started using Apple ID in 2011 when iCloud was not exist and was forced to use non-apple e-mail adress as primary ID.
So I used GMail mailbox.
When iCloud was started I created my account but unfortunatelly can't remove this Gmail address from my Apple ID and replace it with icloud mail address.
I was VERY dissapointed because I don't want to use "outside" mailbox to get letters from Apple and ny ID.
In fact I see the Apple old users and fans discrimination.
When creating new user accounts are free to create a box on the iCloud mail and use it as a primary ID, and the only ONE.
At the same time the old user is obliged to keep third-party mail box like Gmail etc. as the primary and can not get such an opportunity, as a new user
This is extremely inconvenient and a VERY strange logical.
For example, now I want to stop using this mailbox on Gmail but I can not do that because in this case I lose access to my ID, or run the risk that someone in the future will create a box with the same name on Gmail (when name will be free and available) and will automatically get access to my accounts on Apple and to my Apple ID.
Now, to avoid this, your team, I offer the only way out: ID, create anew.
Of course it's possible, but then:
- I lose all my purchases for 3 years and will be forced to make them again and pay money for the second time for my purchases
- Lose access to the familiar iCloud e-mail address who now serves as secondary ID because this e-mail address is almost no longer available and will never be released in future.
And now answer me for ONLY TWO questions:
- WHERE IS LOGIC?
- WHAT ABOUT TO BE FRIENDLY FOR YOUR USERS AND FANS?
Thank you!
Hopefully for your GOOD answers.You cannot make your @icloud.com address the login address for the ID. However you can change your ID, currently a Gmail one, to any other functioning non-Apple email address. The Gmail address would then no longer access your account, and so even if someone were to obtain posession of it (is that even possible) it wouldn't allow them to get into your account.
If you want to change your ID to another email address please follow the procedure outlined below, particularly noting the first step.
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support. -
Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.
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How do I change my apple ID & Icloud ID?
My kids and I have been sharing the same apple ID and icloud ID so updates mess up all our phones cause eveyones info gets put together then downloaded onto each phone. So I want to make a seperate account for each of us so our stuff stays on the right phone. So how do I change my apple ID & Icloud ID and any other ID's without losing anything?
you can make separate ids, however purchases only follow original ids. sounds like you need to turn off auto downloads in settings - itunes and app store. now you can create separate icloud accounts, but in itunes you will have to repurchase the things you want on those devices.
Peace, Clyde -
I have a new email address and updated my apple id/icloud with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id. How do I get it to go away?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??
Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan -
I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
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Apple Id & Icloud screw me up!
Hi
I have Apple Id for 2-3 years, just buoght an Ipad, signed in Icloud, singed in with Apple Id "Rejected", it shown up" "Required email, in put email, password:"Required at least 8.... and 1 capital, in put " ok, but now Apple Id& iCloud can't sign in any more.
Did tried to reset Apple Id by Email but I did not get any email (tried 6-7 times) , did check junk mail, no luck!
at that time, there are no secret questio/Asnwer to fill in so I can't tried that.
Call Apple tried for more than hours, can't help me, got hang up at the end
Tried:"Express lane" looks like it sinking now, Follow-Up: 237856409
2 emails account are registered, so they are dead email now
Signed up new email and then sign up new Apple Id same process:"Required email, in put email, password:"required at least 8.... and 1 capital, filled up 3 questions & Asnwers" that's fine but when sign in Apple store to download, it show up:" This Apple Id has not yet used in the Itunes Store" click :"Review" it shown up another 3 Secret questions & Asnwers again to fill up!
When do you guys decided to take 1 account Id for all Apple products?
Apple Id has 3 Secret Questions & Answers Why you guys ask another 3 Secret Questions & Answer again in iTunes store? if we were ask for the Secret Questions,? tell me which 1 is the correct answer?
for now iSick! and really really **** off about the i i i hope to have good sleep tonight and not dreaming about the iiiiiiii iiiii iiii again
Regards
Mike
PS:This is my wife new account
We have 3 Ipad2 for kids, 4 Iphone 4, 1 Iphone 4STo change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. -
Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1If might be helpful if you actually told us what the problem is.
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Hello community members, my iPhone has been stolen and I tried to contact police, they are asking for IMEI number of the phone. Unfortunately I could not read the IMEI number on the box due to moisture wiped out most of the number on it. I sacanned it in and enhanced, I'm still unable to read out the number. Is there any other method so that I can contact Apple to get IMEI number ? since the phone was shyncronized several times in apple store / iCloud.
If you backed up your iPhone in iTunes on your computer -
Open iTunes - Edit - Preferences - Devices - See Device Backups in the Window.
Hover mouse/curser on any backup. Read IMEI and Serial no. your of iPhone.
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