Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

apple id is disabled, to reset the password I do not know the email and security question. help what to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

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    <Email Edited by Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
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  • HT5312 i forget my apple rescue email and security question.how i can change my password

    i forget my apple rescue email and security question.how i can rest my password

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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  • Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me

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    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • The email where security questions are being sent is invalid.  How do I change it

    The email where security questions are being sent is invalid.  How do I change it. 

    You cannot change your Rescue email address after you have forgotten your Security Questions. Once you get everything reset, you will be able to change it. For now, you are going to have to contact Apple Support to get them reset:
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  • HT5312 i forgot my apple rescue email and security questions

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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
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  • HT201363 I do not know answer to my security questions, how can I reset?

    I do not know answer to my security questions, how can I reset?

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5312 forgot the answers to security questions. help.

    forgot the answers to security questions. help.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I did not recieve an e-mail from apple about the change of security questions. What do i do ?

    I want to buy something on the app store but they asked me to do some security questions. But i forgot the answers. So, i went to "Manage Apple ID" and clicked the send e-mail button. But i did not recieve it. I checked the spam and trash but did not see anything regarding the security questions. What do i do ?

    How to reset your Apple ID security questions.
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    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
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    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
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    Select the contact option that suits your needs best.

  • HT5312 Reset the answers of security question

    I don see any option to reset the answers to my security question?plz help

    If you mean whether you have one, then follow steps 1 to 5 on the HT5312 page that you originally posted from i.e. go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account ; then click on 'Password and Security' on the left-hand side of that page and on the right-hand side beneath the two questions you will see a reset link if you have a rescue email address on your account.
    If you don't get the reset link then you dont have one, and you will need to contact Support in your country to get the questions reset - use the link/number for your country on the HT5699 link in my above reply.
    When the questions have been reset you can then use steps 1 to 7 on half-way down the HT51312 page to add a rescue email address to your account in case you need it in the future.
    Rescue email address : http://support.apple.com/kb/HT5312

  • HT1933 I have reset my password. It now wants me to answer security questions, but will not allow me to type answers in...I want to buy music..

    I am wanting to buy music from my account..I have had to change my password,which I did. Now it wants me to answer security questions. When I pick the question,it will not allow to type in my answers...I can't even do the rescue message..this is SO frustrating

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Can't reset my password thanks to slow email and security questions issues.

    I'm trying to reset my password on my Iphone so I can update my device and apps, but I forgot my password. So I decided to reset, using my username, but I never recieved an email to do so. I tried the security questions, and everytime I try to enter my birthday, the site keeps reseting me back to selecting my brithday. So in a way, there is no way I can reset my password? How do I fix this issue?

    See this for contacting Apple security: http://support.apple.com/kb/HT5699
    Although your logic escapes me. YOU made several mistakes, including your security questions, not having a rescue email address, and having a weak password that someone guessed. And you expect Apple to bail you out of the predicament that YOU created instantly. They probably will, but it isn't something that you should expect.

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