Apple ID is not the same as iCloud ID and I need to activate my phone.

So my phone pooed itself and I had to reset it. That did not help and so I had to erase all of my settings. Upon getting to the activation page, it says that my apple ID is not the same as my iCloud ID....although that is the only ID that I have ever used for my phone.
Is there any way that I can remove my phone off of the iCloud and then proceed through activation a different way?
Thank you very much for the help!

No. In order to reactivate your device have to provide the ID and password that were used to activate it originally. If you are not the original owner, you will have to contact the original owner to either get the ID and password, or have him/her erase the device and remove it from their account as explained here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account. If you cannot contact the original owner you will not be able to activate and use your device. No one else can help you with this and there is no way around it.

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When I try to buy ibooks from my ipad, the virtual keyboard is not the same as my computer, and so as my password consists of numbers, letters and symbols my ipad keeps showing that my password is incorrect! Is there any way around this problem please?

When I try to buy ibooks from my ipad, the virtual keyboard is not the same as my computer keyboard, and since my password consists of letters, numbers and symbols, the ipad keeps displaying "incorrect password". Is there any way around this please anybody?

katykittenoid wrote:
the virtual keyboard is not the same as my computer keyboard
Are you using the virtual keyboard to input your password and you cannot see/find the characters you need on that keyboard?
Or are you trying to use a bluetooth keyboard and pressing the printed key does not produce the right character?

My Apple ID is not the same as my ICloud ID, i cant sign in Icloud, backup, or anything else, what should i do?

Hello guys.
I have a big problem - i want backup my old phone to transfer everything to my new iphone.
I cant do that because my Icloud ID is different from my Apple ID,
for example -
Apple ID - [email protected]
Icloud ID - [email protected]
I know my Apple ID password, and its work fine, but my Icloud password, i dont remember.
i tried contact APPLE support chat, but its not possible, and i cant schedule a call because my english low and i wont understand.

Hi guy_avitan8,
After reviewing your post it seems you are unable to access your iCloud account due to a forgotten password. You can reset your iCloud password by following the steps in the article below:
iCloud: Change your iCloud password
Your iCloud password protects the privacy of the information (such as your email) stored in iCloud. Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You should regularly change your iCloud password to protect your information. Your iCloud password is the password for the Apple IDyou use to sign in to iCloud.
Important: If you use the same Apple ID for iCloud as you do with other Apple services such as the Apple Online Store, iTunes Store, App Store, or to purchase products in iPhoto or Aperture, changing your iCloud password also changes your password for these services. Make sure you sign in to those locations using your new password.
Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
For more information, see the Apple Support article Apple ID: Changing your password.
After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
On a Mac: Choose Apple menu > System Preferences, then click iCloud.
On a Windows computer: Open iCloud for Windows.
In your email apps: Check the help provided for the email apps you’re using.
If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode.)
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

I can't log into to my icloud because it asks for apple id but then says that apple id is not the same as the icloud id

I just signed up for icloud. I previously had itunes on my old computer.When I went to sign up to icloud it told me my password was wrong so I changed it. When I went to sign into icloud (after installed) It told me I have to log in using my Apple Id in order to get into Icloud but when I do that, this message comes up :
Can not sign in
This Apple Id is valid but is not an icloud account.
From what I have read your Apple Id is your icloud Id. Help, I don't know what to do? I just want to back up pictures from a phone that someone gave me and that I will be having blanked out when it gets turned on by new provider.
I am able to log on in here but for some reason can't get into my icloud...help is appreciated, thank you.

sckofusernames77 wrote:
but it doesn't ask you if you have one or say that you won't be able to log on without one.
Well, it does say on http://www.apple.com/icloud/setup/pc.html in step 1: "To enable iCloud on your Windows PC (Windows 7 or 8 required), first set up iCloud on your other devices, then install the iCloud Control Panel for Windows.
If you're trying to back up your device to iCloud, that doesn't have anything to do with your computer. You back up to iCloud over wifi. All you do is go to Settings>iCloud, sign in with your Apple ID to create your account, scroll down and tap Storage & Backup, then turn on iCloud Backup. You can then tap Back Up Now at the bottom to start the back up manually, or lock the screen and connect it to your charger and it will back up automatically every day.
Enabling the iCloud control panel on your PC only allows you to sync your iCloud data with your PC, not to back up your device to iCloud.

My iPhone Apple ID is not the same as my home computer Apple ID. This seems to cause iTunes to tell me that certain purchases can't be synced, reason unauthorized. The authorize function under Store says that the computer is authorized. What to do to sync

The home computer iTunes will not let me sync certain apps bought directly from iTunes with the iPhone. The two ID's (home Apple id and iPhone id) are not identical. The Store 'Authorize' function tells me that the computer is authorized. How do I get all apps to sync across all devices (I also have an iPad). Thanks.

you need to be signed in on both devices to teh apple id that the apps were bought on to sign out on the device go to settings>store >tap on apple id >choose sign out>tap on sign in, to sign out on the comp click on stre at top>sign out >sign back in with the correct apple id

When I try to buy ibooks from my ipad, the virtual keyboard is not the same as my computer, and since my password consists of letters, numbers and symbols my ipad keeps showing that my password is incorrect. Is there any way around this please?

The keys on the sides of the space bar will shift the keys to a different set of characters. Pressing the ".?123" key takes you to another layout. On that layout the "#+=" key will shift to another set of characters. Between those 3 layouts you should have access to all of the symbols printed on a regular keyboard. You might want to check your keyboard and international settings in the Settings app if you think that may be an issue. If you are using key combinations to get symbols that are not printed on the physical keyboard, let us know so we can see if there is a way to generate the character/code on the iPad keyboard.

How do I get my icloud login and apple ID to be the same?

My login and apple ID for all my deivces match. It is just when I login to the iCloud.com where the Apple ID is not the same... kinda wierd

Hello there SciFii,
I recommend logging into http://appleid.apple.com with the Apple ID that you use on your devices. What you are looking for is the email address that you log into icloud.com with. If it is there, then great! You can use either one to log into your devices, or icloud.com.
If it is not there and the email you use at icloud.com is its own Apple ID, then I need to point out this section of the iCloud FAQ:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
All the best,
Sterling

Is authurizing a computer the same as icloud?

i got music from another laptop, and i wanted to transfer the music on to my laptop. but itunes asked i could authorize the other laptop. What does this mean? and if i do will all there songs automactically download on to my laptop?

No, it's not the same as iCloud. Authorizing will not automatically download anything. Anything purchased on someone else's Apple ID will not work on your Apple ID. Authorizing your computer will not fix that unless you use the other person's Apple ID.
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.

HT204053 My Icloud account number is not the same as my Apple Account how can I change my I cloud account to match my apple . None of my photos are going over to my I cloud

My Icloud ID is not the same as my Apple ID how can I chamge my Icloud ID to match. Non of my photos are streaming over to my Icloud and I have been paying extra for additional storage space.

Start here, change your country if necessary and go to manage your account and request another email.

I just upgraded to iOS5. I did not receive the info in my email to activate the icloud account. My email adress is not the same as my Apple id, but my correct email adress is indicated in my account and in the msg indicating to check...

i just upgraded to iOS5. I did not receive the info in my email to activate the icloud account. My email adress is not the same as my Apple id, but my correct email adress is indicated in my account and in the msg indicating to check...

Start here, change your country if necessary and go to manage your account and request another email.

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Although I can access iCloud, my system preferences on my iMac still show Mobile.me. I have to sign in with my mobile.me ID which is not the same as my Apple ID. I want to change my iCloud ID and password to be consistent with my Apple ID and password. How do I do it?

you need to be running OSX 10.7 or 10.8 to use iCloud i believe. It shows you are using 10.6.8 which doesn't support iCloud.

I don't remember my iCloud username that was used when I set up my Iphone4s. I know my apple ID but that is not the same thing. I need it to activate my phone.

I don't remember my iCloud username that i made when i set up my Iphone 4s. i do know my apple ID but according to my phone, it's not the same thing. When I sign onto icloud on my computer, it allows me to use my Apple id. Not on my phone though..

Dear Apple Company.
My name is Nguyen Tran Dai from Vietnam.
i beg you Apple People can help me and understand my situation.
i love Ipad, and dont have much money to buy a brand new so i had to buy a second hand
i bought it from a Vietnamese girl by searching chotot.vn apps on internet on an android phone.
we met together at a coffee shop. i test ipad air run very well, so i paid her 8 million 400 vnd. and i checked her icloud account, i have seen nothing so i didn't restore it at that time.
when back home i restored it and it appeared the owner's account that asking me to sign in '' kich hoat ipad", i couldn't, i tried to give her many calls but she didn't answer me. now i feel i am tricked by her.
i just quickly run to Apple store in Saigon asking people for help, but they said if i have something to improve that is my ipad, sorry, i do not have anything, when i bought it from that girl i asked her the received she said she lost it , and her box she left in her countryside far away from Saigon.
now i see i am stupid and not good for technology, trust me , i love icloud as i have heard many people say it's good. but now i feel that is not good. i lost my money which i saved such a long time.
my ipad infos is
serial DM******FK15
model A1474
XU1***93-13003
PLEASE help me
my phone number in Vietnam is +******
now i feel sorry for my money gone easily because of me dont know much about ipad.
<Personal Information Edited By Host>

HT204053 Seems my iCloud password is not the same as my iTunes. Where do I go to reset my iCloud password? I cannot access anything when prompted to put in my iCloud password because I do NOT KNOW it. Thanks!

Seems my iCloud password is not the same as my iTunes. Where do I go to reset my iCloud password? I cannot access anything when prompted to put in my iCloud password because I do NOT know it. Thanks! I've used my iTunes password for everything else Apple does and would like to use the same one for my iCloud.

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

HT4864 How can I change my iCloud email to my AppleID email they are not the same

How can I change my iCloud email to my AppleID email? They are not the same and somehow were switched by my teenage daughter. I can access the account and change anything except my iCloud eMail account.

Hi itsjeffb,
If I am understanding you correctly, it sounds like your daughter may have set up an alias account under iCloud. Your AppleID email address may or may not be the same as you iCloud email address, depending on how it was set up. The following articles provide more information about iCloud email addresses and how aliases work under iCloud:
iCloud: About your icloud.com, me.com, and mac.com email addresses
http://support.apple.com/kb/HT2623
iCloud: Using your @icloud.com email address
http://support.apple.com/kb/HT5441
iCloud: Create or change email aliases
http://support.apple.com/kb/PH2622
Cheers,
- Brenden

HT4847 If you have several Apple devices feeding to the same iCloud account, is there an amount of storage made per device available free? So that you are rewarded for the additional devices?

If you have several Apple devices feeding to the same iCloud account, is there an amount of storage made per device available free? So that you are rewarded for the additional devices?
If this multi purchase if devices is not rewarded with a larger cloud storage being available, would it then be best to have several separate cloud accounts?
Would you lose the ability to mesh data between devices??? Of could you choose to share a smaller part of the data and yet save the rest of the device data to their own cloud? So in other words, split a devices stored data between 2 different icloud accounts? One community iCloud account for partial data and individual account for data that does not need to be shared with the other devices, however it needs to be backed up. The simpler solutions would be If you have several Apple devices feeding to the same iCloud account, an amount of storage made available per device (ie: 5 units of storage free per device)
~ So that you are rewarded for the additional Apple devices by giving 5 more units of storage or backup space per device

Nobody here is an Apple employee, and my Christmas Season has been great, thanks very much. Neither am I jealous, I just abhor the fact that so many people these days expect more and more for free, in addition to what they already get for free. First world problems...
Obviously Apple do consider people with multiple devices, since the whole purpose of the service is to keep data in sync across multiple devices. Clearly, after consideration, Apple decided to give 5GB of storage for free and provide customers with the option to buy more storage if they want/need more, in line with competing services.
Everyone has their own set of unique circumstances but does that mean everyone should be rewarded with extras for free? At what point should it be considered acceptable to actually pay for additional extras you want?
And by the way, somebody expressing a different opinion, and discussing people's expectations is not being rude. Aren't you from the country that supposedly takes 'freedom of speech' rather seriously?

Apple ID is not the same as iCloud ID and I need to activate my phone.

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