Apple ID is requesting I sign in through an acct. I no longer have access to. What do I do?

Help!
I'm attempting to turn the Find My Phone off in my iPhones iCloud settings. the problem is that it is requesting that I log into an Apple ID account I no longer have access to from a former employer. When I try to access the Apple ID account to learn the account password it sends a letter to the email listed on that account - one that I cannot access.
What should I do?
Sleepless in Seattle...
Ultimately I'm trying to recover lost Contacts after an OS upgrade...

You need to contact Apple Account Security. http://support.apple.com/kb/HT5699

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