Apple ID issue - Cannot modify a standard question

I cannot order books/prints from iPhoto as I have been unable to set up my Apple ID account in iPhoto. I have tracked the problem down to the fact that I am unable to update my profile password question/answer. I have tried to do this via myinfo.apple.com and the apple store account settings, and I get the following error:
Cannot modify a standard question
Earlier this year, this message was accompanied by the error number -20148.
Has anyone else had this problem?
I have spent over 10 hours on the phone with Apple Care and they have been unable (unwilling) to help fix this problem (which seems to be that the Apple ID database is corrupt).
Also, has anyone else experienced being brushed off by Apple Care with a problem they were unable to solve?

If all else fails can you just create a new account? You may be thwarted by your email address however as that's usually part of the account info that Apple looks at for duplication. it's worth a try however. If you have a .Mac account you could create an alias email name and use it.
OT

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