Apple id locked secyritu reasons help!!!

apple id locked secyritu reasons help!!!

Hello, sadiqfrombaku. 
Thank you for visiting Apple Support Communities. 
If your Apple ID is disabled or locked for security reasons, here is an article that addresses this issue. 
If your Apple ID has been locked
If all of the steps have been processed in the article above and the issue persists, see the article below. 
Contact Apple for help with Apple ID account security
Cheers,
Jason H. 

Similar Messages

  • Hey, I've got an iphone from a friend cause it was locked to O2 and she was moving to Spain for 5 years.... How do I change the Apple ID? Appreciate any help! :)) Thankss

    Hey, I've got an iphone from a friend cause it was locked to O2 and she was moving to Spain for 5 years.... How do I change the Apple ID? Appreciate any help! :))
    Thankss

    Thank you for responding to my question so promptly!  My Apple ID for my iCloud account on my MacBook is the correct (i.e. my @mac.com) email address.  Do I need to sign out and then sign back in after I have changed/updated my details on my iPad?
    When I look at the 'Mail, Contacts, Calendars' details on my iPad under the heading 'Accounts' it first shows my @me.com account and the items under that account are 'Mail, Contacts, Calendars, Reminders, Notes, Find My iPad' - when I expand the account details it shows that my iCloud Account is actually my @mac.com email adddress.
    The second entry is iCloud which is currently my @gmail.com account.  Under this account are 'Contacts, Calendars, Bookmarks, Reminders, PhotoStream, Documents & Data, Backup.
    The third account is headed Gmail and is, indeed, my @gmail.com account, too.  Under this account it shows 'Mail, Calendars, Notes'.
    Am I correct in suspecting that the reason for my having multiple occurrences of both events in Calendars and people in Contacts is because more than one account is syncing Contacts and Calendars?
    Thank you for your help
    Cheers
    Tricia

  • For some reason I cannot delete files off my desktop without putting my password in and even when I do I still can't delete and I also can't put files on my desktop at all ! but when I look at my desktop it gives me a silver lock? Please help me?

    when I go to find my desktop in Finder it shows a folder and a silver lock ? PLEASE HELP ME !

    If the light will not turn on the TC is dead. No matter that the hard disk is running.. it should only run at start up or when it is accessed not constantly.. that means the board in the TC has failed. Apple do not repair them.. They will replace it under warranty or applecare.
    If you have gone over the 12month warranty it will still be covered if you have applecare on any computer or an Apple TV. In fact the cost of the apple TV plus apple care is still cheaper than buying a new TC.. so it is a route some people are taking.. certainly depends.. in some places like Europe or Australia now, there is a recognition that statutory warranty must be longer on a product that is premium to the market. 12months is not good enough. Apple will sometimes listen.
    They might be fixable but I do not know how.

  • My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but uit keeps locking up. Help,please!

    My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but it keeps locking up. Help,please!

    Thank you for trying to help. I followed your instructions, it took 6 hours to download, and then said it could not solve the problem (something to do with error 9?). It will have to go back to Apple - its only 3 days since it came out of the package and its very disappointing for him. Looks like I have to hang around in the Apple store in Plymouth all tomorrow until they can fix it, or will change it. Thanks for your help.

  • My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

    My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

    There's a whole lot to read in your post, and frankly I have not read it all.
    Having said that, this troubleshooting guide should help:
    http://support.apple.com/kb/TS1538
    In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

  • I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

    I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

    Purplehiddledog wrote:
    I do backup with iCloud.  I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud. 
    I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
    I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever.  Is that right?
    In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
    If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

  • Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair sick of it what a scam

    Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement

    No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
    WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980   Branched to a new discussion.
    Go to original post 1 ... 6 7 8 9 10 ... 16  Previous Next
    Calculating status...
    sugaaarbabe
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 14, 2013 9:18 AM (in response to Tarrantion82)
    Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
    Like (0) Reply
    Calculating status...
    punkinbits
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 14, 2013 11:31 AM (in response to Tarrantion82)
    Have had the same issues with iPhone 4S since the upgrade.  No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all.  I gave in and tried the hair dryer method.  Turned the phone off and hel d the dryer over the camera lense area for one minute.  Turned the phone back on and to my shock, had wifi button back again.  That was 2 days ago.  Battery is lasting normal amount of time again and I can use wifi again!  Hopefully this will last.  I know it doesn't work for everyone but it doesn't hurt to try.  Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
    Like (2) Reply
    Calculating status...
    Shell1331
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 15, 2013 1:07 AM (in response to Tarrantion82)
    I have exactly the same issue, apple are phoning me this evening.  I am not happy and this has really put me off using iphone.  It's my first iphone and if Apple don't fix it, it will be my last iphone!!
    Like (1) Reply
    Level 1 (0 points)
    lin777
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 15, 2013 3:17 AM (in response to Shell1331)
    you will be fine if you have warranty
    If not Apple won't want to know
    I know I've tried but they will not help.
    I've email bbc watchdog the consumer
    Programme to see if they can help.
    GOOD LUCK
    Like (0) Reply
    Calculating status...
    justezenu
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 15, 2013 4:47 AM (in response to Tarrantion82)
    Mine happened to with an update.  I had nothing wrong before that.
    Like (0) Reply
    Level 1 (0 points)
    justezenu
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 15, 2013 4:50 AM (in response to lin777)
    I am booked in for the same problem on Thursday.  Looks like I won't have much luck.
    Like (0) Reply
    Calculating status...
    ljguadagnini
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 15, 2013 1:11 PM (in response to justezenu)
    Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
    Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
    My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
    At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
    Too sad, sorry but this is too much.
    Like (4) Reply
    Level 1 (0 points)
    lin777
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 16, 2013 5:08 AM (in response to ljguadagnini)
    Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
    COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
    Like (0) Reply
    Level 1 (0 points)
    Jungletooth
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 16, 2013 6:15 AM (in response to lin777)
    I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
    Like (2) Reply
    Level 1 (0 points)
    Jungletooth
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 16, 2013 6:18 AM (in response to justezenu)
    justezenu wrote:
    I am booked in for the same problem on Thursday.  Looks like I won't have much luck.
    You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
    Like (0) Reply
    Level 1 (0 points)
    lin777
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 16, 2013 6:58 AM (in response to Jungletooth)
    Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
    As well every one must email them or write to them and I'm sure they will take up the problem for us all.
    Like (0) Reply
    Calculating status...
    vinayak4816
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 19, 2013 7:24 AM (in response to Tarrantion82)
    no
    Like (0) Reply
    Calculating status...
    Jerome101
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 19, 2013 8:30 AM (in response to ljguadagnini)
    I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
    Like (0) Reply
    Calculating status...
    Deanmort13
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 19, 2013 9:22 AM (in response to Tarrantion82)
    4s owner in the same boat as everyone else.
    I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled.  Was then told £150 for a new phone which I declined.
    I've had  iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
    Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
    Like (1) Reply
    Calculating status...
    Coatezy
    Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
    Oct 19, 2013 11:16 AM (in response to Tarrantion82)
    Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
    Nexus 5 time I think for both of us.
    Like (0) Reply
    1 ... 6 7 8 9 10 ... 16  Previous Next
    Up to Discussions in iPhone Hardware  Go to original post Reply to original post

  • HT5538 I bought my iPad at the pawnshop and I need to sign out the old Apple ID can you please help me what else can I do

    I bought my I pad at the pawnshop and I need to sign out the previous Apple ID could you please help me with this

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • IPhone activation lock problem please help

    My friend has bougth an iPhone 5 with iOS 7 through OLX . OLX is a website like craiglist where people buy there products directly to sellers.
    iPhone 5 when he bougth was good and was in working condition. He bougth it yesterday.But suddenly in the nigth he got a maessage that "message from iPhone owner that your iPhone is lost " and the iPhone has been stuck in the activation lock and is asking for the apple id of the consumer and the owner of th phone from whome he has bougth has stopped responding.
    Please help him to get out of this problem .I have bougth ut by paying full price is there any way apple will help me in this issue or is there any way i can activate my iPhone.
    Please help. Thnak you.

    I also bought a used iPhone5 from the market here in Pakistan. The original user hasnt removed the device from his/her iCloud. I had to restore my phone because of some problem and now im stuck at the activation lock. I dont know the iCloud ID of the original user(that could be helpful in order to contact the user) and obviously I dont know the password aswell. So now my $855 worth device is useless. Ive been waiting for three months for some solution but all in vain. APPLE!!! PLEASE help me out here.

  • My other Apple ID locked and email hacked

    Hello
    My other apple id locked and email got hacked and cant get it back, I want this apple ID really..
    I have paid to much apps and cant miss this apple id
    Can help me please

    Outside of urging you to contact Apple, there is little we can do for you here, sorry. Apple doesn't monitor these forums.
    I'm surprised you can't call the US from Kuwait.
    Apple Developer Relations:
    (800) 633 2152
    (408) 974 4897
    Know too that the enrollment/renewal process is still being reported as offline.
    Apple has a contact email on the status outage [ http://devimages.apple.com/maintenance/ ] page if your account has gone dark. Use that contact.

  • HT4759 hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?

    hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
    <Edited By Host>

    Only the wireless carrier to which the iPhone is locked can unlock
    it. Contact them to see if they offer unlocking and if you qualify.
    Apple does not unlock iPhones - wireless carrier has this responsibility.

  • After my software update, my iPod screen won't automatically turn off without manually locking... help!

    my iPod screen won't automatically turn off without manually locking... help!
    Does anyone know how to change the settings so it will turn off/dim/lock automatically without needing to press the white button at the top all day?  I'm draining batter and it's so annoying!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT4623 I lost all information of My i phone ID ,  my finger print configerd  before getting locked , can it help ? If no i have all purchsing information  Please help to do needfull support.

    I lost all information of My i phone 5S  ID , i phone  device massage appears asking to make activation by that missed ID information.  my finger print configerd  before getting locked , can it help ? If finger print will not help i have all purchsing information from Apple online shooping .
    Please help with needfull support.
    Appreciated your attention &amp; support .

    Hi morton2,
    Thank you for using Firefox Sync. Without a recovery key, I am sorry you cannot recover right away. I know at the top of my head that it is possible to move the account to the new Firefox sync. [https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync How to set up the new sync]
    However this is currently not available in version 28, but version 29 (Beta and Aurora) On those versions you can go to about:accounts and select I already have an account. It *as far as I know* does not require a recovery key.
    Once you have it set up, make a copy of the profile folder. you can copy it to the new installation of version 28 if that is the version you wish to continue using.
    I hope this helps.

  • I bought a locked iPhone plz help me fell in AMBUSHES???!!!

    I bought a locked iPhone plz help me fell in AMBUSHES???!!!
    Please help me

    "I live in Egypt and I bought the iPhone from bonehead..."
    It reads as though a bonehead bought the phone.  Regardless, remove the SIM, and the carrier's name may be printed on it.  Too, you can try an Apple store, and have someone check its serial number database.  The database will indicate in which country the iPhone was initially sold, and to which carrier it was assigned.

  • I have a 3g iphone I can not open it to locked and can help me thanks, I have a 3g iphone I can not open it to locked and can help me thanks

    I have a 3g iphone I can not open it to locked and can help me thanks

    I presume you mean that you have a passcode to the screen lock that you've forgotten. If that is correct, you will need to restore the iPhone from the computer to which the iPhone is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPhone into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://www.iclarified.com/entry/index.php?enid=1034
    If you're not referring to the screen lock, please post back and clarify.
    Regards.

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