Apple id no longer exists

Some of the ipads that were purchased 2 years ago were originally set up with an Apple ID that no longer exists. I am trying to restore one of these ipads, as a student has accidentally created a passcode that no one can figure out! I cannot restore it, as I don't have the original set-up account information, and the person that set it up is no longer with the school/county. Is there any way to bypass this?

If you have the device’s original purchase receipt, take the device and receipt to a physical Apple Store.
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Apple ID no longer exist, How do I change it?

I want to sign up for iCloud but can't because I cannot verify my Apple ID via Email, my email no longer exist. What can I do to change this email to a current up to date email

Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

Moved songs to new computer but Apple ID no longer exists and I cannot play

I just bought my second Mac and moved all my iTunes songs to it. When I try to play a song, it asks me to authorize for my old AppleID which is no longer exists. So when I type it in, it says that the account no longer exists.
So I'm kind of stuck in a catch 22. I can't play the songs unless I authorize with my old Apple ID but that ID no longer exists.
I searched the forums quite a bit and did not find the answer. Anyone know what to do?
Thanks fellow Mac users!

Why did you create a new Apple ID?
No need to do that.
Go here -> http://www.apple.com/support/itunes/store/email/
send an email at the bottom of the page.

My old apple ID no longer exists and my phone needs it to delete the account for iCloud, what can I do?

I bought the iPhone 5c. Prior to this I changed my apple ID. This phone associates with my old one, which no longer exists and therefore has no password. So, I cannot use icloud on my phone. Any suggestions?

CherylF86 wrote:
. Any suggestions?
Contact Apple Support > http://support.apple.com/kb/HE57

My Apple ID no longer exists?

Hello all,
I had my Mac through my college DSA when I was in University. I had an apple ID with the only e-mail address that I use and I also used it to buy several songs on the itunes store. I was given Itunes gift cards to buy software for my course on the app store also.
What's bothering me now is I tried to update to OS X Yosemite and my apple ID username was entered but all passwords wouldn't work. I tried the recovery and got no e-mail so I tried to recover the username.
When I entered my details it said "There is no Apple ID with that information" and I even entered the e-mail that was saved to the app store and itunes store.
I re-created it with that very e-mail address but now it won't accept my payment information since it keeps declining it and so now I am unable to update my Mac. I also have Adobe CS6 (i think it is) student version which was verified by me sending ID and I believe it's all under the same e-mail address.
Have they deleted my apple ID account?
I'm a bit confused. I will be putting some money in my bank to verify the details for now so that I may update my software but I shouldn't have to do this since i've updated and downloaded software before
This has made me lose faith in apple somewhat.

Hi Joanne.
Apple doesn't delete iCloud accounts regardless of whether they are used or not.
You may be able to find your Apple ID at Look up your old and forgotten Apple ID

The Apple ID on my iPod Touch no longer exists

I have an iPod Touch and the Apple ID no longer exists because it was removed from the server at my former place of work, yet I am asked to enter the PW for it. Also, it shows up in other places. Is there a way to have it removed from Apple's database? Also, the User ID that I routinely use is somehow associated with it so now I cannot use it.
Help...
Todd

Try changing the name (email address you use)
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
How do I change my Apple ID Name or personal information?
You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See Changing the name you use for your Apple ID if you'd like more information.
And maybe:
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
And if necessary contact iTunes:
Apple - Support - iTunes - Contact Us

How can I authorize itunes songs purchased with ID that no longer exists?

I bought an Macbook Pro and am transferring all the songs I bought from
my old laptop to the Macbook. Some of the songs were purchased from
itunes using two different apple IDs that don't exist anymore. I tried to
authorize the Macbook to play these songs using the old ID and password but it
doesn't work (I'm pretty certain I have the correct passwords but it is possible they are wrong). Please don't tell me I can't listen to these songs
anymore. Is there anything I can do?
Joseph

I have exactly the same problem! When I try to play a song purchased under an old Apple ID (before I moved to Japan), I get: "This computer is not authorized to play "(song title)". Would you like to authorize it? To play this song you must authorize this computer to play songs purchased using the account "(my OLD Apple ID)". You may authorize up to 5 computers for each account."
I tried to authorize the song using my OLD Apple ID and password, but it didn't work because that Apple ID no longer exists. The weird thing is that after trying to authorize a song with my NEW Apple ID, the computer tells me I have successfully authorized it but then the song won't play and I get the same Authorize Computer dialogue box popping up again when I click the play button or double-click the song title.
It's VERY frustrating!

I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com

I'm trying to recover my security questions, but my alternate email address on the link does not match the one I have put in my Apple ID, on the link it is has an old one that no longer exists. Has anyone else been through this or knows how to help m

I've been trying to remember my security questions for ages, and I can't seem to remember them. On my Apple ID I have changed my alternate email address because the previous one was deleted, but when I go on the "Password and Security" page on my Apple ID and there is a link saying "Forgot your answers? Send reset security info email to ************@*******.com" but it is giving me my old email that does not match my current one on my Apple ID and no longer exists. I have been trying for very long to recover my security questions' answers, but Apple is not coping with me.
Has anyone been through this or knows how to help me?
Thank you.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Changing my Apple ID name requires closing Find my Phone under the old original Apple Id, which no longer exists.

I changed my Apple ID to my current email. I tried to sign out of all iphone apps which were open under the original ID, and then sign in again with the new ID. The ICloud app will not let me sign out until I close "Find my Phone", which pre-populates a sign out with the old original Apple ID, asking for just a password. I can't sign out, because the original ID no longer exists.

It still exists. You just need to reset the password for that ID. If the email address associated with that ID (which may not be the same as the user ID) does not exist, you may have to call Apple and ask for Account Security.

I have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

i have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
Chris

My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone?

My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.

Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID.

I am not able to access my icloud account as the apple id it defaults to no longer exists and when i try to use it by resetting the password it says email verification sent but I never receive anything. It is hung up on verifying and I can not do a thing

The apple id I used to set up my ipad no longer exists and it is the same id for icloud and itunes. I have changed my apple id but can not access my icloud account to change the id. I am hung up on "verifying" and have tried everything. It does not send any emails verification even though it says it has sent it. I have trie the security questions and it says wrong birthdate but it is not the wrong birthdate. I can not delete the account without a password and when I enter the password that was originally with that id it says wrong password. As a result I am not able to update twitter, facebook, etc and basically unable to do anything until I can delete and reestablish this icloud account.

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1349 I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowh

I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowhere. How am I able to reset the PW. Also, when it asks for my birthdate in order to reset it that way I use the birthdates of everyone in my family and not one works. Please help.

Try contacting iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

Can't update Apps. Wants me to verify old Apple ID that no longer exists.

This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.

karinac73 wrote:
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
I appreciate exactly where you're coming from. I've been fighting a similar battle for some six months now and I've finally given up. The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address. The ID name is the primary address and what's alleged to be primary is actually secondary. I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name. I changed to to reflect the (old) address and I made matters worse and I can't go back!
In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps. Little by little I'm deleting the free apps and obtaining them again with the current ID. When I finish that, I'll probably bite the bullet and pay again for the other apps.

Apple id no longer exists

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