Apple ID not a working email address
I’ve been using my Apple ID for several years and now I have an iCloud email address. I'd like to discontinue using my ISP's email account that I am presently using for my Apple ID and solely use my iCloud email address. My ISP's email address is the one that Apple uses to send me notifications about my account. I understand that I can’t change my Apple ID to my iCloud address, so, I will have to keep my present ISP email address as my Apple ID. (Tell me if I'm wrong about that)
Where do I make the change in my Apple ID account to have Apple send their email notifications to my iCloud address since the Apple ID address will be out of service?
You can change the notification email address (aka rescue address) by going to appleid.apple.com to manage the ID, and sign in. If you are using two-step verification on the ID, select the Name, ID and Email Addresses section, then change the notification address on the bottom right. If you are using security questions instead of two-step verification, select the Password and Security Question and answer the two security question to access and change the rescue email address.
You can also change the primary email address associated with your iCloud ID to a different verifiable non-Apple email address as explained here: Change your Apple ID. Before making this change, be sure to go to Settings>iCloud on all devices signed into the account and turn off Find My iDevice. After you change the ID, you will then need to go to Settings>iCloud on your devices, sign out (delete account), then sign back in with the revised ID and turn Find My iDevice back on.
Note: the primary email address for your ID cannot be the same as the notification (rescue) email address.
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Apple id not a real email address.
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My outlook on my windows PC has mail setup already using my work email address. I have added iCloud now so my outlook calendar is always synced with my iphone. My iCloud username is my personal email address not my work email address. Problem is I just updated a meeting time in my calendar on outlook and it sent an update to my invitees using my personal email address regisetered with iCloud rather than my outlook work email address. I dont understand this as if I check my outlook sent items, I can clearly see that my updated meeting request was sent from my work email in outlook. Does iCloud automatically send updates to invitees using your iCloud username?
Same here.. My girlfriend imported her calendar in iCloud from work and iCloud has send everyone in her appointments an email. Not funny....
I'm afraid that if she is deleting her iCloud calendar everyone will get a mail that the meeting is canceled. By the way she exported her work calendar to an .ICS file which she imported in Outlook at home. Then she copied the calender (no other way) to iCloud.
Apple I love your stuff but please do not mess around with this stuff or warn people better.. You can not send everyone in someone's calendar an email without let the user decide wether she wants that or not....
Will Google further for solutions... -
Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another. -
I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?
If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you! -
the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME
Hi all,
I tried this and it worked:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password you used when creating the account.
4) Change the email address associated with your account.
5) Send new verification email
I also got this from apple CS for other things to try:
Please follow these steps to access your Apple ID accountinformation:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password youused when creating the account.
4) Delete any duplicate email addresses associated withyour account.
5) Click the Save Changes button.
If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Log in with your other Apple ID and password.
3) Select the Manage your account link.
4) Choose Name, ID, and Email Address from the left sideof the page.
5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
6) Once you've made the desired change, select SaveChanges.
7) Choose Sign Out from the top right of the page.
If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
Good luck!
Em -
I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
Not receiving email from my work email address.
Hey Everyone,
Normally it would be a blessing but I cannot send emails to my icloud/me account from my work email address.
This was working last Thursday morning but then stopped working towards the afternoon. I have tried sending a test email with a send receipt but even the test email is not working. I have spoken to our technicians at work and they have confirmed that all mail have left our email server.
Emails from other sources that are being sent to my icloud/me account are working.
Has anyone ever had this problem?
Thank you in advance.Perhaps your work's domain address is being incorrectly identified and filtered out as spam. If that were the case you would need to contact iCloud support for assistance. (See "Troubleshooting false positives here: http://support.apple.com/kb/HT4899.)
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Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID. -
This morning I changed my Apple ID to my new email address. I thought it meant that I could continue to use all my alias icloud email addresses with my new Apple ID because it would be the same account. Since then I have not received and new emails to my iCloud email addresses. Normally I get at least 7 new emails a day, so I'm pretty sure my iCloud addresses are not working. It would be a lot of work for me to notify a lot of people, companies, and organizations about new email addresses, so I really would like to make them work. Will it be possible to make them work with my new Apple ID?
Roger, I didn't know that "Delete Account" was synonymous with "log out". Yes, I had deleted my iCloud account in my iPad email settings more than once yesterday and again one more time after I read your reply. I then followed the instructions below to log off on my Windows PC. I found these when I searched for how to log off of iCould:
1- Go to www.iCloud.com
2- Sign in with your current login info
3- Click on your user name on top right corner
4- Select account setting
5- Select "Advanced."
6- Click 2nd option, "Sign Out Of All Browsers."
I also scanned settings for all the other apps on my iPad and changed a couple that still had my old sbcglobal email address. Later, I noticed that I was able to see my old previous iCloud emails in iCloud.com, and the couple of messages that I received from this Support Community site, but still no new emails. Suddenly the emails started rolling in again this morning. I have 7 new ones at the moment. I sort of expected to get a backlog of emails from yesterday, but something tells me those were all lost as "undeliverable". I don't know who or exactly what did the trick, but the issue seems to be fixed. I'm using my new Apple ID, and I'm glad I don't have to get all new iCloud alias email addresses after all. -
Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?
Hello, RSchultz13.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
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