Apple ID not changed

A friend of mine gave me their iPhone 4 and despite having entered my Apple ID details in the settings, when I download or update applications it still prompts me for the previous user login and password.
How do I update this?

Did you wipe the iPhone content before you made it yours?
Wipe IOS 7: http://support.apple.com/kb/ht5661

Similar Messages

  • HT5312 I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? th

    I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
    He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
    But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set  up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car  pato caa パトカア they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
    I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

    You have to enter the Apple ID and password. You are running into the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • I'm trying to change my apple ID and it says it has been verified, but it still will not change on my phone, so I cannot access my iCloud or iMessage, what am I supposed to do to fix this problem?

    I have been trying to change my Apple ID for my iPhone account because the e-mail on there is an old e-mail that I cannot use anymore. I have went on the website and went through all of the steps of changing it, and I've changed everything to my updated e-mail and verified it as well. On my phone, it still has my old e-mail address, and keeps popping up any time I try to access iCloud, iMessage, etc. that my password or e-mail is invalid. I'm not sure why it's not changing on my phone or what other steps I'm supposed to take in changing it.

    If they are no longer in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, the tap Save to Camera Roll).

  • I changed my apple id but the apple id for icloud did not change on my mac.  How do I get icloud account information to change and match my new apple id?

    I changed my apple id but the applie id for icloud did not change on my mac in system preferences. 
    I have changed my apple id on system preferences under users and groups but the icloud preferences don't pick up the change.
    I restarted my computer, and still no change.
    I have been using icloud under my old apple id for mail calendars and notes.
    How do I get icloud account information to change on my mac's system preferences and match my new apple id?
    I am missing something.
    Please help.  Thanks.

    Thank you Roger, your solution gave me the courage to sign out of Systems Preferences.  The pop up told me it was going to delete my contact and other information from my mac, so I was hesitant to do that.  Well I did as you directed and I was able to sign in with my new apple id and I did not lose the information the pop up threatened I was going to.  So again thank you.  It is the little things that make a big difference sometimes.

  • My iCloud Account did not change to my new Apple ID. What do I do now?

    My iCloud account did not change from my old Apple ID to the new Apple ID, that I recently set up. What do I do now?

    Roger provided you with the steps to get your new ID signed onto iCloud on your Mac. If you have any devices that still have that old iCloud ID still signed on, you will have to do the following for those:
    1.     Go to Manage your Apple ID and sign in with your current ID and password, then change your Apple ID back to the old ID (the one that is still showing on iCloud). This is temporary so, do NOT verify the ID, do NOT change the password: Apple - My Apple ID
    2.     Go to Settings>iCloud and sroll down to the bottom of the page and click on Delete Account. Use your current Apple ID passoword when asked. Follow the prompts to complete the deletion of the iCloud account
    3.     Go back to Manage your Apple ID and change your ID back to your new ID (you may have to verify it again)
    4.     Go back to Settings>iCloud and sign on with your new Apple ID. Everything will be pushed back to your device from your iCloud account - it make take a few minutes
    Cheers,
    GB

  • Can't use Find My Friends on iPhone due to Apple ID not being verified. Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!

    Can't use Find My Friends on iPhone due to Apple ID not being verified.
    Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
    So my options are:
    Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
    Somehow Migrate these purchases over to a new Apple ID
    Apple let me change the primary ID for the account
    Anyone else ran into this before?
    I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
    Help would be greatly appreciated as I can see more services down the line not working without the address being verified!

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You should not need to verify the old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT204053 I have changed my apple id on all the devices but my iCloud applied will not change. I tried to delete and set up a new iCloud but the old one is claiming to be the primary one and will not change. Help.

    After going to a turorial at apple store, I changed the appleid on my devices. However; on my mac under the icloud the old appleid remains. I tried to delete it and add a new one but it will not delete, claiming it is the primary one. I set up an new one with the new appleid but note etc will not merge on it.
    How do I change to just one appleid?

    iOS 7: If you're asked for the password to your previous ...

  • TS3988 My husband changed the Apple ID on our computer.  For some reason, iCloud has the old Apple ID and it won't let me change it.  I've been locked out of my iPad twice and had to restore it because of iCloud.  How do I change the Apple ID (not the pas

    My husband changed the Apple ID on our computer.  For some reason, iCloud has the old Apple ID and it won't let me change it.  I've been locked out of my iPad twice and had to restore it because of iCloud.  How do I change the Apple ID (not the password)?

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT5787 My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

  • TS3988 How do I change my iCloud account id on my iPhone?  I changed my Apple ID and iCloud Id on my PC but I can not change it on my iPhone and now it won't back up.

    How do I change my iCloud account information on my iPhone?  I had to change my Apple ID and my iCloud ID on my PC but, I wasn't able to change it on my iPhone and now it won't back up.

    Welcome to the Apple Community.
    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

  • I have had to create a new Apple ID due to my old email being locked/out of use. I can not access my old email/Apple Id to change icloud and imessage to my new Apple ID. Any ideas?

    I have had to create a new Apple ID after having my previous email locked and put out of use. I have managed to change my purchasing for music and apps to my new Apple ID but for iCloud and iMessage I can not access my old email/Apple ID to change this.
    Any ideas guys. Sorry if this has been posted previous.
    New here.
    Thanks

    You need to delete them and then download them from the new Apple ID. This may require repurchasing paid applications.
    (87599)

  • My photos will not sync to my Apple TV (1st generation), ipad, iphone, or itouch. They used to be there but upon recent syncs with all devices they have all gone. I am totally baffled as I have not changed settings?

    My photos will not sync to my Apple TV (1st generation), ipad, iphone, or itouch. They used to be there but upon recent syncs with all devices they have all gone. I am totally baffled as I have not changed settings?

    I had the same thing happen to me.  It's a bug in iPhoto 9.4.2.
    The first time you run iPhoto after upgrading to iPhoto 9.4.2, it "updates the iPhoto library".  This sometimes tickles a bug where iTunes can see all your iPhoto albums, but iTunes thinks they are empty.  Since iTunes thinks all your albums are empty, it dutifully deletes any photos from your synced iOS devices.
    It's easy to tell if this is the problem you are seeing.  Open iTunes and go to the photos sync panel for one of your iOS devices.  If you have multiple albums checked, but iTunes shows a total of 0 photos, then you have the problem.
    I spent an hour with an Apple Genius.  he couldn't find any mention of this problem in their internal support system.  His recomendation was to reinstall the operating the system.  I suspect that this won't solve it.
    The only solution I have found is to restore iPhoto 9.4.1 and the corresponding iPhoto library from your backups.
    I would refrain from upgrading to iPhoto 9.4.2 until Apple has a fix for this issue.

  • My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    Try here...
    Frequently Asked Questions About Apple ID

  • I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

    I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

    If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
    Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address.

  • Why can't I use PayPal with Family Sharing? Have a US Visa card but foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). Could we lean on Apple to change this policy?

    Paypal for Family Sharing - Why can't I use PayPal with Family Sharing? Have a US Visa card but a foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). So I set up payment with Paypal, and it worked fine. Now I want to take advantage of Family Sharing, but Apple won't allow it. Could we lean on Apple to change this policy?

    If you are not in the US then you cannot use the US store, the store's terms say that you have to be in a country to use it - if you are using the US store then you are risking having your account disabled.
    In terms of feedback for Apple : http://www.apple.com/feedback/

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