Apple ID not working on iMessage or FaceTime
My iMessage and FaceTime hasn't worked right since at least October 9. I do not want iOS 8, but every thing I've read about this problem says that's what I have to do. All the problems I've heard of iOS 8, I don't want to go near it. Please tell me there's some way to keep iOS 7 and getting my iMessage and FaceTime working right. If I have to do the iOS 8 update, this will be the last Apple product I will ever have.
I would have loved to email support, but to write them, you have to do it on iMessage. it's asinine.
ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367
Similar Messages
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HT204053 my apple id is not working on imessage and facetime i need a help
but it works on itune store but it is not working in imessage and facetime
Ensure that your Apple ID has been verrified.
Check this by logging into your Apple ID on appleid.apple.com -
Hey Everyone who read this,
Please help me, Before my imessage and facetime is working with my email not my phone number. And then i try to change it with my phone number but always failed (i turned it off and on again but can't verify with my phone number). Then i erased my apple id on imessage and facetime, and the problem started, when i turning it on again and i need to enter my apple id and password, it said incorrect and i need to reset my password. And then i reset my password with a new one, and enter it again but incorrect again. I also try make a new apple id, but incorrect again. Besides, my appstore, game center, icloud can working with my apple id and password... Please help me with this issues...
Thanks,
Glory ([email protected])If you desire speedy resolution it helps to be more specific with error messages etc. when asking a question here.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
New iPad is not working for iMessage and FaceTime ?? Help
Just purchased the new iPad today it will not let me sign on to iMessage and FaceTime but I am connected on wifi .... Help.
Using FaceTime
http://support.apple.com/kb/ht4319
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367 -
Apple ID not working on iMessage on iPad
My Apple ID suddenly logged itself out on my iPad 3, and when I attempted to log in again, my login information wasn't correct, though I hadn't reset any of it. I changed my password and it works fine now when I download apps etc, but when I go to messages on my iPad, it asks me to log into iMessage. There, even with my new reset password, it won't accept it. I'm not sure why. Also, when I am randomly doing things on my iPad, whether an app is open or I'm just at the home screen, the window will pop up asking me to put in my password for my Apple ID. Is it a glitch? Is anyone else experiencing this? I'm pretty sure my iPad is 5.1.1, though I'm 100% that it's not iOS 6 because I never updated. Could that be it? Any help or suggestions are much appreciated.
Thanks!My Apple ID suddenly logged itself out on my iPad 3, and when I attempted to log in again, my login information wasn't correct, though I hadn't reset any of it. I changed my password and it works fine now when I download apps etc, but when I go to messages on my iPad, it asks me to log into iMessage. There, even with my new reset password, it won't accept it. I'm not sure why. Also, when I am randomly doing things on my iPad, whether an app is open or I'm just at the home screen, the window will pop up asking me to put in my password for my Apple ID. Is it a glitch? Is anyone else experiencing this? I'm pretty sure my iPad is 5.1.1, though I'm 100% that it's not iOS 6 because I never updated. Could that be it? Any help or suggestions are much appreciated.
Thanks! -
My Apple ID will not work in iMessage & Facetime. It works everywhere else. Any ideas. Thank you
Facetime and iMessage seem to be issues on Apple's end, so not much you can do but wait for them to fix it.
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ICloud account doesn't work with iMessage and Facetime
Very simply my iCould account (Appleid) will not work with iMessage or Facetime. This is affecting my iPad 2, iPhone 4 and Macbook which are all running the most up to date OS version available. I always get the error message "This email address cannot be used for iMessage." when I try to add that address to the "Receive at" list.
I have wasted weeks investigating this and think it may be an issue with the setup of my Appleid. My partner's account will work in all the scenario's I have a problem with and after comparing the accounts using https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ the difference seems to be that my partners Apple ID and Primary Email Address is also listed as a Verified Alternate Email Address...
While for my appleid only my Gmail address is listed as an alternative...
Apple will not allow me to add my Primary Email Address as an Alternate Email Address.
Has anybody else had this problem and if so how on earth did you fix it. Apple support have not been particularly useful and I would really like to make full use of iMessage and Facetime on my iPhone, iPpad and Macbook.
Thanks
RobynI don't think there is much wrong with your set up as I see it. Using the same alternate address as your primary address is not a good idea, if there is something wrong with your iCloud account and Apple need to contact you they can't. I believe (but may be wrong), that for this reason Apple will no longer let you do this and why you get the error message you do. Your partner may have set hers up before Apple made this a requirement.
Are you able to receive email on your phone via your me address, do you have your me address listed alongside your card in contacts, do you have the email address entered as your ID or alternate address in settings > Facetime. -
Can not loggin the iMessage and FaceTime in Mac pro
I can not loggin the iMessage and FaceTime in my Mac pro, but I can use both of them on my Iphone and iPad.Is there anybody who can help me to solve this problem?
Howdy Anfromhochiminhcity,
Thanks for using the Apple Support Communities.
If you're unable to activate both iMessage and FaceTime on your iPhone, then follow the steps in the article linked to below.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Take care,
Alex H. -
Upgraded to ios7. I cant activate my apple id. I cant imessage n facetime!!!!!!
You might want to work through this knowledge base article and see if it helps.
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My Apple remote is not working with my MacBook. The Mac OS X 10.5 Help Knowledge Base says to go to Security > Systems > and Disable remote control infrared receiver. I don't have a systems button or box nor the checkbox to Disable remote control infrared receiver. And, my MacBook has an infrared receiver.
Hi Focus,
I have the same problem. When I update from TIger to Leopard the front row apple remote still working. But is been a long time the last time i used and now on 10.5.2 osx the apple remote not working as I imagine.
I read some answers that help me understand better the problem. My check box of "disable remote.."is unchecked and I saw a "pair" button and try to pair with my apple remote. The tips told me to HOLD "menu" and "next" buttons of apple remote to pair him with computer. And Works fine. So I try to push only Menu button (as I've done so many times on tiger) but still does not working. So I realize the command to "start front row from apple remote" now on Leopard 10.5.2 is MENU+NEXT buttons and does not anymore only menu button. For me works like this.
While I write this answer I try again push and hold only MENU button and after almost 2 or 3 seconds holding button appears on screen an virtual image of my apple remote signaling to replace the battery, may be now will be works only on push menu, but I need to change the battery first.
I hope help somebody. -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
Apple remote not working, is there a way to setup Apple TV without the remote
Apple remote not working, is there a way to setup Apple TV without the remote
Welcome to the Apple Community Sylvia.
There is no way to set up home sharing on the Apple TV without the original remote from Apple, you will need to purchase a new remote from the Apple Store. -
Why is my apple id not working in itunes store?
why is my apple id not working in itunes store?
When is it asking for it ?
If you are updating from iOS 7+ to 7.0.4 then did you have Find My iPod enabled on it ? If you did then it might be asking for the password for your account when you set that 'on'. -
Why is my Apple ID not working after I've reset it? After I change it the password icon pops up and I type the new password in and it says it's wrong? What's happening
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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