Apple ID on my computer no longer exists, so I can't sign out
The Apple ID that is installed on my computer is no longer the email address that I use for my Apple ID, and the email account itself has been deleted so I cannot sign into it to change the settings. My current Apple ID works online on apple.com but I want to put it on my computer, except I can't sign out of the old nonexistent ID without it telling me that it is going to delete my documents, and I can't sign in to change the settings to remove them from iCloud so they don't get deleted. How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?
katieshort77 wrote:
How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?
Look inside your ~/Library/Mobile Documents/ folder. (Open Finder, from the Go menu select "Go to Folder", paste ~/Library/Mobile Documents/ in to the box and click Go.) In Mavericks, Pages documents, for example, will be in ~/Library/Mobile Documents/com~apple~Pages/Documents.
Save these documents in a folder on your desktop before deleting the account if you want to keep copies.
Similar Messages
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I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!
You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com -
How can I change an app's Apple ID from one that no longer exist to a current one?
how can I change an app's Apple ID from one that no longer exist to a current one?
vanesanesa wrote:
how can I change an app's Apple ID from one that no longer exist to a current one?
Apple IDs generally don't stop existing. If you mean that you have changed your email address, what you need to do is update your Apple ID to the new email. Start here:
https://www.apple.com/support/appleid/manage/ -
My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?
Try here...
Frequently Asked Questions About Apple ID -
I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
My rescue email address no longer exists and I can't remember my security questions. HELP
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981) -
I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address
Go to http://iforgot.apple.com to get help with your password.
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How to change apple account in the ipad many times?(can't sign out)
How to change accounts!
I have multiple accounts not me but the whole family has apple accounts since we all are apples. Anyway everyone has a no credit card account except my dad. His account is synced in my sisters iPad. My dad changed the password so that we don't buy stuff the problem is we can't sign out of our dads account! I mean when we go to ipad:setting->store we already see that its already signed in my sisters account! But the problem is whenever my sister wants to update or download a free app it gives my dads email & wants us to fill the password! We already signed out!
We tried logging in via itunes store then syncing the ipad but nothing happened!
The apple retail store said after you submit the email of your ipad the only solution is to format it. But here is the big problem lets say we formatted it & after few days/months etc we wanted to buy an app we couldn't change the account to our dads account! Since we already are having trouble logging out of our dads account.
So please tell me how to change the account many times! Because I couldn't change it in the iPad nor in iTunes in my iMAC.The apple retail store said after you submit the email of your ipad the only solution is to format it
Your iPad does not have an email address.
You will need to add a CC card to verify your account. The CC info can then be removed and the account used normally.
It would likely be easier to simply update the apps on the computer then sync the iPad.
iTunes can be authorized for all accounts then all apps can be updated at once. -
I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?
LPC1979 wrote:
... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I Need to change a new Apple id on the iPad but I can't sign out the old one because I forgot the password and the security question.
Yes, you can just log out of iCloud on the mini (Settings>iCloud> Sign out) and nothing will be affected as long as the iPad is not restored from any backup after that. Though if you're giving her the iPad I would highly recommend moving the pictures to your iPad (via this page) so that the mini can be reset and set up under your daughters ID to avoid Activation Lock in the future.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
-Ethan -
How can i sign out of apple id and create a new one without it affecting my other devices
How can i sign out of apple id and create new one without it effecting my other devices using my existing apple id
Content is tied to the account that originally bought/downloaded it - so if you created a new account as opposed to updating the old one, then you will need to continue to use the old account to download updates to its apps or to re-download its past purchases. If you didn't create a new account but instead updated your old one then try logging out of your account on the phone by tapping on the id in Settings > Store and then log back in
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Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other apple devices I have.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
Someone is using my personal email address for their apple ID and I'm sick of it! I can't sign up for my own itunes account or anything using MY OWN email address. My email address is my property, not theirs.
I'm using their account and will continue to reset their password and settings until they either get the message or Apple do something about it and disable or migrate their account so that I can use MY OWN email address for my own purposes.
I don't want to be informed about Apple products and services for someone else on my email account.
I want to be able to use it MYSELF for iTunes
All I am asking you to do is migrate their apple ID to their alternate email account settings and free up my email address so that:
A. I can use it and B. I stop getting messages about their account history.
Either that or just cancel their account as they have no right to use my personal details.
Yes I could set up a new email address but WHY THE **** should I? I've been using this email account for years for personal stuff, it's not mu fault if someone can sign it up as an AppleID without me being able to confirm their sign up process!
Your move Apple, make it count.Hi Sister Kate,
If you change the Apple ID you are using on an iPhone or other iOS device, there are several places you need to change it on the device. See this article -
Apple ID: What to do after you change your Apple ID
Thanks for using Apple Support Communities.
Best,
Brett L -
I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?
Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe -
How can I sign out of my apple account on my iPhone with out erasing everything
How can I sign out of my apple account on my iPhone with out erasing everything
I meant apple ID
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