Apple ID only shows 'disabled' when I try to download an ap or from iTunes
I log on to iCloud, iTunes, My Apple ID, and here with the Apple ID and password - no problems. However, when I try to download an Ap or previously purchased music from iTunes I get the message "Your Apple Id has been disabled".
I used iForgot to reset the passowrd - twice - with the same result. I also made sure I had the lastest update of iOS (7.0.4). Nothing helps. If I can log in here, iCloud and update the iOS, it seems to me the Apple ID is NOT disabled. Is there a setting somewhere I have missed to let me download?
Any help will be most appreciated! This is so odd and frustrating!
Since resetting your password have you tried logging out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logging back in to 'refresh' the account on it and seeing if it then works ?
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That would at least partially explain it.
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Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I take it that this is on an Ipad. I had just about the same problem, you could reset your password, but then again, you must apply the new password in the ITune's Store. Tap settings, "about" to check your firmware. Also to set the new password for the Store, tap Settings, Store, then tap Apple ID: a small pop up will show, here tap View Apple ID and input your new password.
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How do I fix the problem of getting the message" Your apple ID has been disabled" when I try to download from the app store?
Contact itunes support
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If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
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You need to contact support:
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Why do I get a message that my apple id has been disabled when I try to update software?
Why do I get a message that my apple id has been disabled when I try to update software?
If changing your password does not solve then contct itunes support
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Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.
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