Apple ID prompt on iPhone 4S uses old email address

My Hotmail address became Outlook, so I've changed my Apple ID.
My iPhone 4S doesn't realise this, though - when it prompts for my password, it uses my old ID.
How do I get it to recognise the update?

Hello 7spencers,
There are a few places in the settings that you can log out of one Apple ID and sign in with the alternate Apple ID.
If you are trying to sign into the iTunes and App Store with your Apple ID, you can use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
I also recommend signing out of FaceTime and Messages.  Once you are signed out, you can sign in with the Apple ID you would like to use on that device:
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
You can access the full article here:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
If you have iCloud setup, you can use these steps to sign out of iCloud on the iPhone:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Once you have removed the iCloud account from the iCloud settings, you can sign in with your other Apple ID.  You can find more information here:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Thank you for using Apple Support Communities.
Best,
Sheila M.

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