Apple ID PW required for updating Mountain Lion?
Good Morning All,
As a favor to a friend who has helped me out with a lot of stuff I recently updated his MBP to mountain lion. My question is will he need my Apple ID and password now everytime he wants to update the OS?
Thanks!
Thanks Dominic
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What to do if you lost apple claim reference number for downloading Mountain Lion
Okay, So I just registered my Macbook pro for Apple's Up-to-date program that lets you upgrade to mountain lion if you bought a Mac starting june 11.. So i registered my macbook pro and i forgot to copy the Claim reference number that they give you.. What do you all suggest i do?
Been waiting 6 hours now, still no email after submitting the form for my retina MBP. You'd think at least the MBP with retina would be a quick confirmation, since they didn't exist before the eligibility period for getting a free Mountain Lion update....
Getting rather frustrated here. I took today off to deal with the upgrade and potential clean install so I'd have it up and running before returning to work tomorrow. And I've had absolutely NOTHING from apple yet... -
I hv lost my icon for iphoto on my Imac Mac OSX10.5.8. I still hv my pics but can no longer creat albums and events. If I upgrade to the latest Mountain Lion, will my pics go into the new iphoto?
From where did you lose the iPhoto icon? From the Dock? If so, then it's still in your Applications folder. Find it there then drag the icon back into the Dock. If it's no longer in Applications perhaps you've moved or renamed it. Use Spotlight to search for "iphoto."
Upgrading to Mountain Lion will not affect your iPhoto Library unless you erase the hard drive first. Be sure you backup before any system upgrade.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Apple makes you WORK HARD for your Mountain Lion upgrade
Mountain Lion was launched on 25th July. I bought a new Macbook Air on 11th July, with the promised upgrade. I did not realise that Apple was going to make me work so hard to get the upgrade, which I still don't have up till now. Lesson learnt - next time, I should wait till the launch of a new OS to get the new OS rather than wait for an upgrade.
The waiting time would mean I'll get a new computer with the OS installed at the same time as I would have if I had ordered it on 25th July, without the work.
My note to Apple feedback below posted for everyone's benefit, seeing that Apple states they don't respond to the feedback they receive.
---- Note to Apple feedback ---
I had to use my Apple ID to create an account and order a new MacBook Air, which I did on 11th July. I received the item and waited for the Mountain Lion upgrade which is promised as free.
I did not realise that Apple was going to make me work to get the upgrade. It would have been easier to just wait for the upgrade before buying your product.
Why is it necessary to go through such a convulated application process to get the mountain lion upgrade?
Why is Apple asking for information such as what I ordered (which qualifies for the upgrade), if it is in my Apple ID account and you already knew that 10.8 would be available on 25th July?
Why do I need to re-submit my hardcopy order chit (which by the way, was disposed upon receipt of the Macbook)and other documentation to prove my purchase?
This has inconveinced me greatly as I had to find a scanner to scan the document for submission.
This seems a rather antiquated and bureaucractic process for a company which is supposed to be on the technological edge, and which is delivering the OS to me using MY DATA PLAN and not providing me any hardcopies to justify the additional work required on my part.
So far, I have wasted 1 hour to make the claim ... and now I am told I have to wait at least 72hours to get the key, at which point it will probably take me another few hours to install the OS.
Which also means that I will also be receiving the new OSX at least 5 days after its launch - as late as it would have been if I had just waited till 25th July to order the mac.
Kindly review your processes.I decided to make a second application last night with the invoice printed from the online store just in-case the first set was rejected.
Well, this morning - both claims came back rejected. The first one on the basis the scan was not clear (huh ?) ... and the second because my mid-2012 (july) Macbook 13" air does not qualify for the upgrade. huh ??
I called the help line and they are as puzzled ... so they said they will escalate it. From what they can see in the system, it should have gone through. Given its now the weekend, it will be another 3 days of delay at the least.
It's almost as if they have created mounds of bureaucracy for nothing, to make their customers jump through hoops.
I really should have stuck to ordering it with 10.8 installed... it was just waiting another week. Big regret.
Now I am stuck in an endless array of form submissions, online forms, talking to Apple support ... waiting ... waiting ... waiting. .. -
Where do I get my paid Update Mountain Lion? Haven't received any mail for download...
Where do I get my paid Update Mountain Lion? Haven't received any mail for download...
Or possibly more.
https://discussions.apple.com/message/25050467#25050467 -
I am trying to reinstall a Macbook Pro that had previously been upgraded to Mountain Lion x by the old owner. When I try to reinstall I need to input an apple ID that has purchased Mountain Lion. My ID hasn't. How can I either revert back to the original OS or associate Lion with my apple ID. I have happy to pay the $19.95 just cannot find where.
You can purchase Mountain Lion using your Apple ID at the App Store. You cannot use the version installed by the old owner. In fact it should not have even been installed by the old owner when he sold it.
You can install Snow Leopard and update it to 10.6.8 in order to purchase Mountain Lion under your Apple ID.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
My macbook pro retina is not working camera after updating Mountain lion.
My macbook pro retina is not working camera after updating Mountain lion.
I have also updated to latest update 10.8.1. Still its the same.Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own". -
After Updating Mountain Lion, Mail & Safari keep crashing; WLAN Connection fails
After Updating Mountain Lion, Mail & Safari keep crashing; WLAN Connection fails;
I have updatet Mountain Lion and since then, Mail & Safari keep crashing plus: WLAN Connections keeps on failing from time to time.
My Router has the newest firmware, i am clueless what to do.
I even cannot shut down my mac properly.Hello you all,
I also had the problem of a disconnecting wifi while my imac was sleeping. I did not have the reconnecting issue after sleep, but the lost connection issue during sleep which made it impossible to reach my imac for things like homesharing, apple tv or remote desktop. I have a late 2012 iMac with a clean ML 10.8.2 on it and wirelessly connected to an apple time capsule (same as an airport extreme). My partner has a mid 2007 iMac, also with an ML 10.8.2 on it.
I tried every single solution I could find on the internet, such as changing the router's security from wpa2 to wpa, changing the MTU from automatic to manual 1453, router reboots, re-installations, re-configurations, keychain clean-ups, everything.
Eventually I solved my problem with these steps and now it works as a charm. I can still find the iMac with the remote app, even after 12 hours of sleep:
My time capsule router is set on automatic MTU and encrypted with WPA2 and I use the 5Ghz network!
1. Cleaned all the wifi passwords in keychain on my iMac
2. Created a new network location in system preferences
3. In this location I deleted the bluetooth pan and bluetooth dun connection.
4. In this location I changed the preferred connection-order to wifi on #1 and ethernet on #2.
5. Restarted my iMac.
Now I still have a connection when it sleeps and I can wake it to low profile using the remote app (homesharing) and everything works fine.
Hope more people wille be helped by this. -
Updated mountain lion today now can't sign in to access my computer
Updated Mountain Lion today and now cannot sign in to access computer. Changed my password on Apple ID but no luck. Talked to tech, not eligible for tech support. Can someone help......
You say 'sign in to access computer'. Are you talking about the main login screen when you first boot the Mac up? If so then that's completely different to an Apple ID and you need to go about resetting that PW in a different manner.
Apple ID's are used for purchases through the iTunes Store, the Mac App Store and for logging into iCloud. -
Macbook pro 15 2009 : After last update Mountain Lion my sound device is gone !
So workin great untill I push the update Mountain Lion , after that my sound device gone !
If I boot in BootCamp there I have sound, also I took my laptop to service and they try a lot of things ...... includint resets and boot from external hard drive with Lepoard = working !
Just in my Mountain Lion Update i dont have sound device at all .
So pls do something with your updates before realease to foks like me ! Dont put as to read a lot of forum posts without a solution !
Im very nervous about what you did from last year with OS's including iphone .
SO I need an update or a something to recover that device back in Mountain Lion !
ps : If you contoinuue to do things like you do last year my love for Apple will transform in a hate .... You know what I mean ! Im not the only one thinking like this in a past one year<Deleted>
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I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?
Depending upon how extensive your library of legacy Microsoft Office data files are, you may want to consider continuing to use Microsoft Office 2004.
Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so. The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub! For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
So I have approached the overall problem differently.
The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006. When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
[click on images to enlarge]
And now Mountain Lion:
Full Snow Leopard installation instructions into Parallels 7 are here:
http://forums.macrumors.com/showthread.php?t=1365439
Snow Leopard is $29 and Parallels 7 is $79 retail (cheaper from competitive sources) and Parallels offers a 14 day free trial of Parallels 7 on their website:
http://www.parallels.com/download/desktop/ -
Unable to update Mountain Lion since the day I bought it, 2 yrs ago?
Can't update Mountain Lion, or anything else, Error has occurred (102)? Been this was for over a year
I would recommend that you take your Mac to your local Apple Store and get help there. They can provide a hands-on diagnoses of the problem.
Cheers,
GB -
I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?
Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
I purchased Apple TV yesterday strictly to mirror my desktop to my TV. Now I find out my desktop is not supported? How can I mirror my iMac to my Apple TV? I am running Mountain Lion and the iMac is a 2.8 GHz with intel core 2 duo from early 2008.
Thanks for your help!You cannot officially do this Apple's way as they do not support your computer for Airplay.
There is a software solution called Airparrot that you may want to demo:
http://airparrot.com
Some people are pleased with it othes not so much.
AC -
I recently had to replace my 2009 Macbook Pro's hard drive. I had the apple store upgrade the OS to Mountain Lion while it was in being repaired. I want to restore all of my old data and files. If I perform a restore from Time Machine, with a date prior to having the hard drive replaced, will it revert back to the old OS?
No, it won't revert to the prior OS X but you you may have third party apps installed that were compatible with Lion that may not be compatible with Mountain Lion.
App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS
After you restore from TM, check HD > Incompatible Software
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