Apple ID Question/problems

Ok, i'm sure by now this quesiton or questions like it have been asked adnausium, i'm quite sorry but i simply don't have the time, or patience to sift through possible answers or try to find similar situations.
here is the lowdown, i have two apple ID's now obviously
[email protected] and
[email protected] where XXXXX is the same name except for the domain.
Anyway, when i buy/download new apps it goes through my aol ID where the credit card info is. that's fine and that's always been the case
Now sometimes when i update some apps will ask for the aol name but others will prompt me to put in the password for just "XXXXX" as the user name.
Not "[email protected]" or "[email protected]"
however when i log into my icloud account attachted to the @me.com name, the password works fine and i can login and find myiphone, transfer calanders and whathaveyou. However some apps that require just the username sans domain name (from what i'm guessing is the new iCloud name), the password doesnt work. the only way around it is to delete the app completely (destroying the files it has on the device) and reinstalling it as a brand new app (obviously using my main user and pass based on the aol account id). this is obviously a horrid workaround.
when i try to do an iForget for the pasword it wants me to change only the main AOL account password and not the @me.com password and i have no idea how to go about doing that. Now i may be very confused here and hopefully someone can decifer my ramblings and figure out what is wrong and what i need to do. But i've tried everything. i'm pretty tech savy but this has me plain old stumped. any assistence would be awesome.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101437)

Similar Messages

  • HT5312 Apple ID question problem

    I forgot my security questions, and when I made my l email I may have entered my email wrong because I'm not getting apple support emails.
    Please suggest what I could do or what the problem is.

    If you previously created a valid rescue email address, send the reset email to it, wait a few hours, and check its spam filter. If not, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88464)

  • Hi team , I have some questions/Problem for my product apple (iPad,iPhone) , I want to employee speak and type thai language

    Hi team , I have some questions/Problem for my product apple (iPad,) , I want to employee that can  speak  or response me in thai language
    1. ผม อาคเนย์  พำนักอยู่ประเทศไทย กรุงเทพฯ  มีปัญหาสอบถาม ดังต่อไปนี้
       - กระผมได้ทำการตัดบัตร เครดิต เพื่อซื้อเกมส์ผ่าน itune store ผ่าน apple itune ID : misskor.yaprom@*** เพื่อซื้อเกมส์ Eleves Realm ในวันที่18 ก.ค. 56 เวลา 17.07น. ซึ่งทางบัตรเครดิตได้แจ้งเรียกเก็บเงินมายอดเงิน 39.99$ ซึ่งในระบบจริงๆ ทางกระผมต้องการตัดในยอด 99.99$ แต่พอได้ประสานงานไปยังธนาคาร ได้รับการแจ้งกลับมาว่า ได้ทำการตัดบัตรในยอดเงิน 39.99$ ซึ่งในความเป็นจริงนั้น กระผมไม่ได้สั่งซื้อเกมส์ในยอด 39.99$ ซึ่งในยอด 99.99$ นั้นพยายามตัดในระบบบัตรเครดิตอยู่ แต่ทางกระผมได้ยืนยันกลับไปว่าไม่ให้ระบบตัดนะครับ เพราะว่าเนื่องจากมีปัญหาในการชำระเงินระหว่าง Apple itune store อยู่
       - ทั้งนี้ขอให้ทางเจ้าหน้าที่ประสานงานตรวจสอบ apple itune ID : misskor.yaprom@*** เพื่อซื้อเกมส์ Eleves Realm ตามที่ได้ให้รายละเอียดโดยด่วนว่าเป็นเพราะว่าระบบมีปัญหาหรือว่ามีอะไรเกิดขึ้นในข ั้นตอนการชำระเงินครับ
    รบกวนประสานงานกลับมายังกระผม อาคเนย์ ที่หมายเลขโทรศัพท์มือถือ +**** / reply feedback  email : lekod1@*** โดยด่วน ในวันศุกร์ที่ 19 ก.ค. 2556 ครับ
    ขอบคุณครับ
    อาคเนย์  อุดปิน
    กด
    <Edited By Host>

    Google translation:
    พนักงานของ iTunes Store จะไม่ได้อ่านข้อความในเว็บบอร์ดนี้ ถ้าคุณต้องการความช่วยเหลือสำหรับปัญหาที่มีใน iTunes Store, คุณจะต้องติดต่อกับพวกเขาผ่านทางแบบฟอร์มเว็บนี้:
    http://www.apple.com/emea/support/itunes/contact.html

  • Has Apple fixed the problem with 4G cellular connection?

    Has Apple fixed the problem with 4G cellular connection on the iPad 3?

    Cellular connection problem was for US connection in Houston, Texas.  Have an iPad 2 which functions perfectely on Wi-Fi or 3G.  Bought an iPad 3 strictly to get the increased speed from the 4G LTE connection.  Purchased on with the AT &T cellular.  Wi-Fi functions fine, but 4G LTE connection is terrible when it connects at all.  Went to AT&T and they said no problems with service in my area, but never get over 2 bars and most times, Web pages load very slow or will hang and not load at all.  Went to the Apple store and they said it was AT&T network problem and went to AT&T and they said no problems with their service.  Went to the Apple communities forum here and discovered that many people were having the same problems with the 4G LTE cellular connection on their iPad 3's.  Didn't seem to matter if it was AT&T or Verizon.  So I decided that I would just return the unit and wait for Apple to fix the problem.  Hence my question.
    Appreciate very much your time in responding to my question.

  • I bougth Time machine 2GB 4th generation, Apple solves the problem of overheating in powersupply?

    I have two questions...
    1. Apple solves the problem of overheating in powersupply?
    2. can i see temperature on Mac OS?
    thanks for you answer...

    1. Apple solves the problem of overheating in powersupply?
    Each new generation of Time Capsules has run cooler than the last. Solved? Hard to know in advance. Plan to give the Time  Capsule plenty of free airspace on all sides.
    2. can i see temperature on Mac OS?
    No, but the Time Capsule's light will blink amber to signal that temperatures may be too high.

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
    Thanks.

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Is this the correct place to ask apple a question?

    Do I ask Apple a question here? Can't find anywhere else to ask.

    wdl12, I'd suggest you start a new topic with your issue (use the "Post a new topic" link at the top of each main topic page). Not only is your problem on a Mac and not Windows (this is the iTunes for Windows forum), it's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
    And since your questions appears to have more to do with another program (since iTunes can't burn DVDs except as data for backup), you'll probably want to look for a more appropriate forum in which to ask your question. I'd guess that you're using iDVD, so the iDVD forum will probably be the most appropriate.
    Good luck.

  • How do i reset my apple ID questions with my email not working

    I forgot my apple ID question answers and my reset info email does not work anymore...
    PLEASE HELP        

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Has Apple acknowledged the problem yet with itunes aborting preview of songs after about 10 seconds on windows 7 and if so is there an answer other than ipconfig?

    Has Apple acknowledged the problem yet with itunes aborting preview of songs after about 10 seconds on windows 7 and if so is there an answer other than ipconfig?  IPConfig /flushdns doesn't help at all.  Until they fix it I will be previewing and buying my songs thru Amazon.

    Doublechecking ... do you still get that if you update to iTunes 10.6.3.25 (just released today)?
    http://www.apple.com/itunes/download/

  • I forgot my apple id password so i create a new one. the problem is i cant remove my first apple id because any time i tried to reset my password i never received any email from Apple.now the problem is my iCloud and ... have problem on my iPhone????

    I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
    i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones  with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
    Please HELP me. i would be very appreciated .
    thank you very much.

    Hello ba.t,
    After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
    If you didn't receive your verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I made my Apple ID questions when I was in 5th grade, and I can not remember them, my emergency email was deleted, and my birth date wont work, I am freaking out! How do I get my ID questions?

    I wrote my apple ID questions in 5th grade, and am in 9th now, so I can notremember them. my emergency email with the info was deleted, so I can not change them, and for some reason, my birht date will not go through, so I must have put the wrong thing in 5th grade, and I am freaking out! What do I do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119011)

  • Question / problems with the Toshiba TV 40TL938 (40TL938F)

    Hi everybody,
    I bought the Toshiba TV 40TL938 french version ( 40TL938F ), in an online store.
    I have a few question / problem, and i hope you could help me.
    - when i play MKV vido files via USB, integrated subtitles works well but for me they are too small, too thin and too white. Can i make them biger, larger and with a black shadow around it ? if yes, how could i do this ?
    - when i play MKV vido files via DLNA (with XBMC), there is no subtitles anymore. Whose fault is it ? my TV ? XBMC ? do you how i can fix this ?
    - does anybody know if DTS will be supported sooner or later on 2012 toshiba TV models such as my 40TL938
    Thank you very much by advance for your help !
    Backslash
    French user of a beautiful Full HD 3D 40 inches toshiba LED TV :)

    > {quote:title=TomDexter wrote:}{quote}
    > > when i play MKV vido files via USB, integrated subtitles works well but for me they are too small, too thin and too white. Can i make them biger, larger and with a black shadow around it ? if yes, how could i do this ?
    >
    > User manual page 76:
    > http://www.toshiba-om.net/LCD/PDF/English/TL938-4046-English.pdf
    > You will need to check the option: +Subtitle Type+
    Hi !
    Thank you for your answer,
    I saw this but there is no way to change the subtitle setting.
    In "subtitle type" the only thing i can do is to swich from "normal" to "deaf and hearing impaired" ("sourd et malentendant" in french).
    So i guess i will have to get used to it
    Anyway, thank you for your help !
    > {quote:title=donhe7 wrote:}{quote}
    > BACKSLASH ASKS " does anybody know if DTS will be supported sooner or later on 2012 toshiba TV models such as my 40TL938?"
    >
    > Please excuse my ignorance, but what is "DTS"???
    >
    > donhe7
    DTS is an audio format, such as AC3 or mp4. This TV doesn't support DTS, so when i play movie (such as MKV file) with audio in DTS, there is no sound (but the video is ok).

  • HT201363 How I know my Apple ID question ?

    I forgot my Apple ID question :( and also I don't remember the Emil address
    To get the question's answer !. Can u help me please to remember them ?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

    Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

    I would instead say you have a problem since nearly all IPs work as advertised.  IF you do have a bad phone, take it into an Apple store and get a replacement.  Hope you didn't jailbreak your phone though as Apple probably will tell you, you broke it, you fix it.

Maybe you are looking for