Apple ID re-setting issues!!

Unable to update Apps due to losing not having original email address for Apple ID and losing the PW. So changed Apple ID and reset password, but still unable to use Apple ID even through signing in and out old Apple ID!!

You won't be able to activate on iOS 7 without that original Apple ID and password. It's part of the new anti-theft features. Sorry.

Similar Messages

I have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

i have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

If you are UPDATING your app, it may be because that previous app was downloaded using another Apple ID.
If not, you can try going to:
Settings>iTunes & App Stores>Tap the top bar with your Apple ID>Sign Out and then Sign back in
This may fix the issue you are having with it wanting to use another Apple ID.

How to reset and activate an iPad when you are unable to locate the original Apple ID that set it up

My son received an iPad as a gift from someone we don't know. He got it to a state of needing to be reset. I am having trouble activating it because it is looking for the original Apple ID that set it up. I have an Apple ID and was able to reset it but am having issues activating it. Any ideas???

Sorry, but you can't use that device; only the person who set the lock or Apple can remove it, and Apple will only do so for its original owner(assuming they're alive.)
(125225)

My apple id is set on France app. Store, how can I buy or rent a movie from the American store??!

My apple id is set on France app. Store, how can I buy or rent a movie from the American store??!

You are very welcome. I lived in France for a couple years and wish I could buy books from the French bookstore but cannot so am very familiar with this issue.
Part of the problem is concerned with international copyright laws.

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

You don't have to take her off your account exactly: she needs to sign out from your account on her computers and devices. Then she can obtain an Apple ID at http://appleid.apple.com and use it to sign into System Preferences or Settings>iCloud.
However, there are some issue about this. If she has been syncing her calendars and contacts to your account then the data will disappear from her devices, but remain on your account. Individual calendars can be exported as .ics files and reimported into her account, but if she has her contacts mixed up with yours she will have to enter them individually in the new account (or export yours, import them into hers, and delete the ones she doesn't want.
More intractable is the email issue. She cannot move an address from your account to hers, so if she has been using a alias on your account to have her own address she cannot transfer it. She will have to create a new email address.

I have a PowerBook G4 17" and need Apple discs to set it up again. Mine lost during move. Screen seems damaged, has vertical lines. Can anyone help. I can call as I have unlimited calling on my iPhone 6 anywhere in North America.

I have a PowerBook G4 17" and need Apple discs to set it up again. Mine lost during move. Screen seems damaged, has vertical lines. Can anyone help. I can call as I have unlimited calling on my iPhone 6 anywhere in North America.

king,
If your Powerbook's serial number (do not post it here) starts with "W8" then the vertical lines are mostly likely due to a defect in the display itself. W8 is a factory code and, during the iMac G5 and PowerBook G4 timespan, that factory shipped thousands of units with the same defect. It cannot be fixed via software.
As all PowerBooks are now classed as "obsolete," an Apple Store will not work on it. They will look at it ands tell you it has vertical lines and that they cannot fix it. This Apple article shows Apple devices they curently considered obsolete:
Vintage and obsolete products - Apple Support
It is possible that some Apple Authorized Service Providers (AASP) will still work on older computes but they cannot get neededparts from Apple. As this issue was so pervassive, it wil be hard for you or an AASP to find a used/pulled display that is not effected with the "W8 Curse."
Although I love the old PowerBooks, I would not even spent the money for disks, much less the US$150-400 it would cost to replace the display, even should one be available.
If you give us a rough idea of where you are in the world, we can suggest repair shops specializing in fixing older Mac notebooks, but be aware those resources may be rather scare outside North America.

HT4098 i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***?

i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***? can someone clear me out? i've spending money for nothing!

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

HT1595 What do you do if the Apple TV cannot set the network time automatically?

What do you do to set the network time so Apple TV can set up the Apple account?

Hold down the shift key at reboot, see if that gets you in, if it does then start at #7
"Gray Screen with spinning gear" type issues (can also be white or blue screen)
Step by Step to fix your Mac

HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.

No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

HT204053 We have apple computer and set up 1 apple id and for music on iPods. Now we have 3 apple phones and want to share the music but keep our contacts separate. what should we do.

We started with an apple computer and set up 1 apple id and for music on iPods. Now we have 3 apple phones and want to share the music but keep our contacts separate. what should we do? Right now we have the same apple id on the PC, ipodtouch, ipod, and 3 phones. They said make seperate clouds?

Hello there MizzouTrojan,
If I understand correctly you want all 6 devices to have access to a single calendar that each device gets notifications for and can edit. You can do that with an private iCloud shared calendar. First sign into www.icloud.com and use these steps from the following article to share a calendar:
iCloud: Share a calendar with others
Share a calendar privately
Click the Share button to the right of the calendar name in the sidebar, then select Private Calendar.
Note: You can also share the same calendar publicly. For instructions, see the next task, “Share a calendar publicly.”
Type the invitee’s email address in the Add Person field and press Return.
Click the pop-up menu with the invitee’s name and choose access privileges (View & Edit or View Only).
For each person you want to share the calendar with, repeat steps 2 and 3.
When you’ve invited everyone and set their privileges, click OK.
Invitation emails are sent from your iCloud email address to the participants you specified.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Can separate apple ids be set up for individual family members that use different devices? Several iPads are tied to one Apple ID (email address). Thank you.

Can separate apple ids be set up for individual family members that use different devices (iPads & iPhones)? Several family members are tied to one apple id (email address). Thanks.

How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

My Apple TV was set up with a different Apple ID than I have for my ITunes Account. In other words I have multiple Apple ID's. How can get these accounts to sync up?

My Apple TV was set up with a different Apple ID than I have for my ITunes Account. In other words I have multiple Apple ID's. How can get these accounts to sync up?

If you wish to use home sharing then you need to setup the Apple TV under your ID.

How do I use map coordinates in Apple Maps to set up my GPS?

I'm trying to use an address in Apple maps that is a rural route.The rural route is not precice enough to help me set up a route in the GPS. I have the lattitude and longitude coordinates. How do I use the coordinates in Apple Maps to set up my GPS?
I tried dropping a pin on the location I want to go to but Apple maps still directs me to a location about 30 miles away.

I tried dropping a pin on the location I want to go to but Apple maps still directs me to a location about 30 miles away.
That "should" work. Drop the pin exactly where you want it, tap the arrow on the right and the select Directions to/from here.

HT204053 I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

See https://discussions.apple.com/message/19218571#19218571.

Apple ID re-setting issues!!

Similar Messages

Maybe you are looking for