Apple ID rescue email is wrong and security questions are too old to remember

The apple ID email is completely wrong to the point where ive never owned that email address. I cant change that email because my security questions are from 7 years ago so how do i fix this problem?

You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

Similar Messages

  • HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105875)

  • HT5312 i do not see the Rescue email link under the security questions to reset the questions and answer

    i do not see the Rescue email link under the security questions to reset the questions and answer ?

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (82021)

  • HT5622 How can I correct my rescue email address for my security questions. This email address is currently showing a typo.

    How can I correct my rescue email address for my security questions (when I am logged in with my Apple ID)?. This email address is currently showing a typo.

    You won't be able to change your rescue email address until you can answer your questions, if you don't know the password for that email account and you can't get it reset then you will need to contact Support in the country where you and your iTunes account to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1937 How do I put rescue email to reset my security question password?

    How do I put rescue email to reset my security question password?

    You cannot(without correctly answering two of the questions) and need to ask Apple to reset them; ways of doing so include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102385)

  • HT5312 I can not  choose to send an email to your rescue email to reset your security questions. My answer lose

    You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.  (
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    My answer lose. I want reset security  questions answer

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.   not  shown why

    send an email to your rescue email to reset your security questions.  i cant find it it is not showen

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
    (90916)

  • HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • The rescue email to reset my security questions isn't one of my email accounts. How do I change the rescue email?

    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it. When I try to buy something it tells me to go to my security questions to verify my account. Then all that happens :( please help!

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    b3nnyboyy wrote:
    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it.
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers

  • How do you get a rescue email without knowing your security questions

    Hey, So I know this sounds pretty stupid at first, but let me explain a bit; I made my apple Id on my I Pod Touch, and it asked me to make security questions (in which I made two, this is where the "fun" begins), however it didn't ask me to make a rescue email as that was going to just be my E-mail account and the link to change the security passwords isn't appearing, and as such I now am stuck: with two security questions that I don't remember the answers too and I don't have the option to send the info I need to my e-mail account, If you can help me; that would be apreciated

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 I don't receive any rescue email to reset my security questions

    when I tried to rescue my security questions by the email I pressed that I forgot my answers and it tell me that an email has been sent to my email but I don't get anything in my email

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

    So basically I need to confirm my identity but I  can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
    Do you know of any way to fix this?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • AppleID email wrong and security questions not working...

    What can you do when you can't remember your applied password and when you click on iForgot Password  it takes you to where you can choose between to have the password sent to your email, and you can't choose that..., or ask you security questilons.  When the security questions come it starts with your birthday.
    I think I know my birthday... And it isn't working.  It comes back and says I have entered in an incorrect date.
    What am I to do?
    I wish it would ask me all of the other security questions because perhaps when I set it up my account the date was entered wrong.
    Any ideas out there Apple Community?

    Contact Apple Support to get your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT5312 How do I use my rescue email to reset my security questions?

    Ever since I got a new phone in December I haven't been able to make purchases on the App Store (free stuff I can get of course). Whenever I go to buy something it asks for the answers to my security questions. And for some reason all the answers I can think of are being declined.
    I checked apple support and it said I can use my rescue email to reset the questions, but when I clicked on the link all it did was tell me why having a rescue email was so important.
    How do I reset my security questions??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

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